[Resolved] Kotak Mahindra Bank — reg refund of rs. 4620/- on cancellation ticket

[Resolved] Kotak Mahindra Bank — reg refund of rs. 4620/- on cancellation ticket

B bijuaravind from Hyderabad, Telangana Apr 18, 2018

This is to inform you that, i, rekha had booked rail ticket from hyd to qln by on line payment through kotak mahindra bank via rupay card issued by federal bank (Transaction id is:- [protected]) and cancelled the same rail ticket on[protected], with cancellation id - ([protected]) from hyd to qln.. It is showing that irctc has refunded the money to your bank account on 11.4.2018 with reference no.[protected] but i haven't got the amount of rs. 4620/- in my account. My bank by which i made the payment is federal bank Now it is showing that refund has been initiated by irctc, but i have not got the refund in my bank account from which i had paid till now. Kindly have a look at this matter for which i will be grateful to you. It is most urgent. Was this information helpful? No (0) Yes (0)
Apr 18, 2018 Complaint marked as Resolved This is to inform you that, i, Rekha had booked rail ticket from HYD to QLN by on line payment through Kotak mahindra bank via Rupay card issued by Federal Bank (Transaction ID is:- 100001214988135) and cancelled the same rail ticket on 06-04-2018, with Cancellation id - (10000228923477) from Hyd to QLN . . It is showing that irctc has refunded the money to your bank account on 11.4.2018 with reference No. 809209396943 but i haven't got the amount of Rs. 4620/- in my account. My bank by which i made the payment is Federal Bank.Now it is showing that refund has been initiated by IRCTC, but i have not got the refund in my bank account from which i had paid till now. Kindly have a look at this matter for which i will be grateful to you.It is Most urgent. Kotak Mahindra Bank customer support has been notified about the posted complaint. Apr 20, 2018 Updated by bijuaravind This is to inform you that, i, rekha had booked rail ticket from hyd to qln by on line payment through kotak mahindra bank via rupay card issued by federal bank (Transaction id is:- [protected]) and cancelled the same rail ticket on[protected], with cancellation id - ([protected]) from hyd to qln.. It is showing that irctc has refunded the money to your bank account on 11.4.2018 with reference no.[protected] but i haven't got the amount of rs. 4620/- in my account. My bank by which i made the payment is federal bank Now it is showing that refund has been initiated by irctc, but i have not got the refund in my bank account from which i had paid till now. Kindly have a look at this matter for which i will be grateful to you. It is most urgent. Apr 20, 2018 Updated by bijuaravind Poor performance bank...and you are cheating the public as my amount of Rs. 4620/- not refunded till date. The IRCTC have been refunded the same amount to your bank on 11.4.2018.
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Federal Bank Customer Care

from Delhi, Delhi

Apr 20, 2018

Hi Sir/Ma'am(bijuaravind),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7751) in the subject line so that our team can assist you.