Kotak Mahindra Bank — Regarding complete information not provided for credit card request

Address: 560100

Website: Indian Consumer Complaints forum

Hi its been more than 2 months i have requested for replacement of lost credit card, but could not receive my card till now.If i am calling to kotak customer care then getting an information that its pending with bluedart and they are providing awb no.I tried calling bluedart customer care they have asked to check with bank.
I have been calling many times to the kotak customer care..And getting same information wait for 2-3 days, pending with bluedart and not giving complete details.Is this the way how you respond to customer.I am very unsatisfied.Please take the necessary action.