Kotak Mahindra Bank — stop unwanted sms

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [protected]

Thanks
Vishnu CV
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
 
13 Comments

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Hello...i daily received a single type of message from kotak mahindra bank...and there is no option to unsubscribe this... please take action against this...

Kotak Mahindra Bank Customer Care's response, Nov 21, 2019
Verified Support
Hi! We're terribly sorry for the poor experience. This isn't what we want to hear at all. Please let us know your concerns at [email protected] along with your contact details. Thanks! ^Team Kotak
I receive so many messages from Kotak 811 which is really Annoying . Please help me in this .

Yes...me too...daily 2 or 3 messages from Kotak Mahindra Bank...saying to open an account or avail LOAN for Rs. 20 lakhs...


###! They are such cheap rated rascals that they don't allow you to block such messages...they think they are smart by preventing you from blocking...

But they don't understand that by doing such stupid acts, they are digging themselves a deep grave...I am spreading as much as possible messages and convincing people to avoid business with them.

Today I successfully canvassed another CUSTOMER to close his Kotak Mahindra account...this is my fourteenth success...will continue forever...
Please stop sending SMS regarding Kotak 811 zero balance saving account opening. I am bored by these SMSs
Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.

Kotak Mahindra Bank Customer Care's response, Mar 22, 2021
Verified Support
Hi Kamal! We're so sorry for the trouble. We request you to share your concerns and registered contact number at [email protected] and we will be happy to look into this for you. ^Team Kotak
Dear Genius at Kotak Mahindra,

You're an absolute horror of a service, if you think unsolicited messages are going to provide a conversion rate!

When someone has no interest to be a customer and has never signed up with you, you are bombarding them with a new format of multi media message that can't be blocked! This is disgusting.

I'm sure this is a direct violation of our privacy. You're asking me for the "registered name" while unsubscribing, when I didn't even register?! How is that even logical!

Kindly unsubscribe me this instant, and not after 30 days since I never subscribed to you, and I have sent you emails on the two ids provided above!

Kotak Mahindra Bank Customer Care's response, May 25, 2021
Verified Support
Hi! We are keen to get this addressed! Please share with us your contact number on which you are getting this messages so that we can check this out. Thank you. ^Team Kotak
Hello, you marketing peoples at Kotak,

I also receive tons of marketing SMS from Kotak Mahindra bank. I have never subscribed to any of such message information from Kotak Mahindra bank. Then also you are sending such messages on daily basis it is like you don't care about people's privacy.
And if you all don't know there should be an option for unsubscribing to every email or SMS that is sent for your profit, it is a basic privacy policy term.

You people think that this could help in your sales growth but it will get it even worse as now we have one major negative impression of yours, that you don't care about privacy when it comes to sales of your company.

And that for sure no one will be opening an account in your bank from my family at least. I don't care what others do but I will recommend the same to them also.

Now I need this service to be stopped ASAP. And stop making fun of yourself and have a look at your customer satisfaction percentage on your site its 30% before sending such SMS you should serve your existing clients better.

Let me know how to stop this thing. And please don't ask for any form that tells add your user name to unsubscribe as I never subscribe in the first place so I don't have a user name.
Thank you
Dharmik

Kotak Mahindra Bank Customer Care's response, Jun 4, 2021
Verified Support
Hi! We’d like to keep you as a happy customer. Please write to us at [email protected] along with your registered Mobile number and this message photo copy for us to assist you. ^Team Kotak
Hi! We’d like to keep you as a happy customer. Please write to us at Social.[protected]@kotak.com along with your registered Mobile number and this message photo copy for further assistance. ^Team Kotak
Dharmik Bhavani's reply, Jun 3, 2021
Social.[protected]@kotak.com
what to put in protected
Dharmik Bhavani's reply, Jun 4, 2021
Try to understand I am not able to send an email it's showing me the wrong mail id
Social.[protected]@kotak.com

Tell me the correct email ID. Or tell me what to put in place of [protected] in your email id.
Hlo ...
I'm getting daily message from Kotak.
I don't have a chance to unsubscribe plz take action and don't send message...

Please stop sending SMS regarding Kotak 811 zero balance saving account opening. I am bored by these SMSs
Hello
I am getting many messages from Kotak Bank. Please unsubscribe me and stop the all messages from your site.
Kotak Mahindra Bank Customer Care's response, Aug 20, 2021
Verified Support
Hi! We request you to kindly refer to the below link to activate DND https://www.kotak.com/j1001card/CardStatus/donotcallform.jsp ^ Team Kotak
For last 7-8 days i getting 4-5 calls per day from Kotak Mahindra Bank Credit Card dept for free Credit Card . No help even after calling[protected] multiple times.
Kotak Mahindra Bank Customer Care's response, Apr 5, 2023
Verified Support
Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at [email protected] along with your contact details and we’ll reach out to you. ^Team Kotak
Hi
i am getting messages eveyday from kotak bank regarding "Hi! Welcome to Kotak811. Open & start using your new ZERO BALANCE savings account in the next few minutes. Click here to continue https://qyy.nu/FK38b7V6 -KBank"

i am not interested in this, please stop this asap.

ph : [protected]

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