[Resolved] Kotak Mahindra Bank — tbms charge why

ŘøMeõ Ğołų Ýađãv

from Indore, Madhya Pradesh

Address:	Gwalior, Madhya Pradesh, 474001
Website:	www.kotak.com

My zero balance acc. Kotak 811. Kotak bank debit rs.117.30
My contact no.[protected]
Plzz refund my money. This is wrong charge debit.
Kotak bank cheating to customer.
Charge on zero balance account.
My account is 811 and zero balance account.
Rs.117.30 debited in my account why
Plzz provide all information and revrse my money rs.117.30
Plzz help me...

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Sep 10, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Kotak Mahindra Bank Customer Care's response Dear Golu,
Thank you for showing your interest in our product.

Please accept our sincere apology towards the inconvenience caused to you.

The said charges is levied towards net banking pin re-generation done on 24th April, 2017. These are valid and applicable as per your account type.

We request you kindly refer link to more information regarding fees and features - http://www.kotak.com/sites/default/files/service_charges/gsfc_kotak811_july17.pdf

Assuring you of our best services at all times.

Regards,
Vimal.