Kotak Mahindra Bank — TBMS charges

Address: Hyderabad, Andhra Pradesh, 500038

Website: www.kotak.com

Hi,

This is Lokesh Reddy Koyya a customer to Kotak with an CRN : 65364968.

Since I shifted to another company which holds other bank as salary Account, I cant make Kotak to continue as salary account from July of this year.

Because of that, When i Deposited some 4500 amount into my account, the bank deducted the amount as below


2/12/2015 Chrg: Min Bal Non Maintenance Charges for Oct 15 (Value Date:01/12/2015) TBMS 808.19 DR 4/11/2015 Chrg: Annual Fees Debit Card 0128 TBMS 855 DR 4/11/2015 Chrg: Annual Fees Debit Card 6102 TBMS 570 DR 4/11/2015 Chrg: Min Bal Non Maintenance Charges for Aug 15 TBMS 957.6 DR 4/11/2015 Chrg: Min Bal Non Maintenance Charges for July 15 TBMS 852.29 DR 19/10/2015 Chrg: Min Bal Non Maintenance Charges for Aug 15 (Value Date:18/10/2015) TBMS 11.4 DR 14/10/2015 Chrg: Min Bal Non Maintenance Charges for July 15 (Value Date:12/10/2015) TBMS 116.71 DR
I Visited to nearest branch, Kotak Mahindra (Opp Cyber towers, Hitech city, Hyderabad) and raised a query on the same then the manager replied me that because of so and so reason was done, You need to convert your account into savings account and you need to maintain some balance as 10, 000 as monthly avg balance to avoid these.. From November I started maintaining the balance as per his instructions and he assured me to revert the money If I maintained the average monthly balance. but today I found again Kotak charged 1300 rupees in my account.


Here I am demanding an explanation Right away, because I am frustrated with the service which you are providing. I make a cal to customer care, . He responded me and asking me all the details, I gave the maximum info (Please check the call records if needed, I dont know what else he required from me) but his cut the cal without forwarding it to higher management.

I STRICTLY NEED MY MONEY TO BE BACK ON MY ACCOUNT. IF IT IS NOT RESOLVED I GONNA FILE A CASE ON THE SERVICE IN COURT.

Thanks,
Lokesh Reddy Koyya
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