Kotak Mahindra Bank — Unfair ATM CW FEE-DOM charges

I am writing to express my dissatisfaction
with the excessive ATM CW FEE-DOM charge. I was charged 24.78 twice today ( 14/42024) and 4 times this month even though I dint withdraw any amount at the ATM.
I believe these charges are unfair and
unreasonable, as I was not informed about the fees before. I request a review of these charges and a refund of the excessive amount.
I would appreciate a prompt resolution to this issue.
Thank you for your attention to this matter.
Sincerely,
Madhu vignesh k