[Resolved]  Kotak Securities — Funds / Ledger Balance Update issue

My Friends / Office Colleagues are using Kotak Securities for Online Trading.. Nowadays, so many persons are facing many issues on Kotak Securities and so many peoples are worried about kotak securities.. The ledger balance / funds details are not update on time, it takes two days to update.. Sometimes, the app / website are not working properly.. On that time we can't able to sell or buy a single equity / derivative and customers are faced heavy losses for this issue.. So, I kindly send my feedback and also lodge a complaint against kotak securities, please update the kotak securities to make ledger balance clearly within a minute and also update a speedy version to our customer without any issues..
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Sep 2, 2022
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2022
Kotak Securities Customer Care's response
Hello, we’re sorry to hear about your experience. Please share your client code and registered contact number with us via service.[protected]@kotak.com for our team to get in touch with you at the earliest. Alternatively, you may also chat with us directly via bit.ly/kslchat
 
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    Kotak Securities Phone
    +91 6652 9191
    +91 6621 6666
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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