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Lava Mobiles Complaints & Reviews

www.lavamobiles.com
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Updated: Apr 4, 2025
Complaints 633
Resolved
238
Unresolved
395
So far, so good. Lava Mobiles is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Lava Mobiles will keep up the work and continue to help more customers with their concerns even better 🤝
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6
not able to call
5
volte problem (4g connection permanent disable)
4
warranty claim

Lava Mobiles reviews & complaints page 8

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K
Kesha Ram
from Musafirkhana, Uttar Pradesh
Jul 22, 2017
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heating problem

Address: Bikaner, Rajasthan
Website: Lava mobile

When the phone is charged and is used continually one &two hours, then it heated and also rise temperature above 60 degree celcius, and also warn me over temperature, it is sut down automatically in 15second. Many times it is heated in half an hour. I also send to lava care after one and two month. Then it is solved for a 14 - 15 days, after then same problem create. It is hanging problems...
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K
kamaljasodani
from Ahmedabad, Gujarat
Jun 26, 2017
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Home shop 18 the seller not taking back the defective phone even as the product qualifies as per their return policy

Address: 380024
Website: homeshop18.com

Respected sir,
I had purchased lava 4g connect m1 mobile from homeshop18 on 2nd june and got the delivery of same on 5th june. However, on receiving the mobile, i found it to be defective. At times the hd symbol goes away and hence i cannot make calls from jio sim. Also there is no option available to delete the stored fast dialling mobile nos. To delete the same, phone needs to be formatted.
As per the return policy of homeshop...
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J
Jahnavi Modi
from Rajkot, Gujarat
Jun 22, 2017
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Invalid imei in this mobile

Address: Rajkot, Gujarat, 360007
Website: website of lava mobiles

As i want to tell you that the this invalid imei - simcard showing for more than 2 months and if i keep my simcard on other phone it works properly but in my phone only internet connection works it shows me emergency calls only no incoming and outgoing calls or messages is coming. On other website it shows the solution of invalid imei that download this application and put your imei number and reboot your device i have tried this many times...
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L
Leon The professional
from Roorkee, Uttarakhand
Jun 21, 2017
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Lava Iris X5

Address: Pali, Rajasthan, 306302
Website: www.lavamobiles.com/contactus

It's camera is not working. And along with it's internal memory is not full but showing that it's full. Please do solve this problem.
And sometimes it's android systems doesn't work properly. And also it's battery backup is very low.
P00r signal on any network and front camera clarity is als0 poor. Android process is not working properly.in many situations any body can find easily signal missing. Lava iris x5 truely said to...
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S
swaminath7
from Pune, Maharashtra
May 26, 2017
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Lava flair s1 touchpad

Address: 431122

Sir,
I have bye your device lava flair s1. But i have problem with pad
And your center tell to me "we cant repair your smartpnone" what i do? They told me company have not your device touch pad. I am little angry with your product. Solve my problem. And tell me.
[protected]@gmail.com
[protected].
At post charata tq dist beed.
431122...
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B
bryan.a.pereira
from Mumbai, Maharashtra
May 24, 2017
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Defective Mobile LAVA X46 GOLD

Address: 400708
Website: Lava

Have been facing multiple problems with this product since the time of purchase.

1) Completely hazy screen. Unable to even switch off. Completely unresponsive till battery drains.
2) No network. The same sim provides/reflects full network in another device of different company.
3) Touch screen dead/unresponsive.

The hazy screen and no network is a recurrent problem. Hazy screen 4-5 times & not network...
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V
vivek1991
from Delhi, Delhi
May 14, 2017
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Regarding lost my phone

Address: Moradabad, Uttar Pradesh, 244001

Vivek kumar
Mo-[protected]
E [protected]@gmail.com
Addres -Khushalpur Moradabad U.P. 244001

phone-Lava ifissuen60
EMI no-[protected]
EMI no-[protected]

Yesterday my lava fuel 60 phone was lost at Delhi railway Station
I want to Resolve my comlaint quickly and please give me information about my phone with the help of Tracking system...
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I
itsmeprabhat
from Mumbai, Maharashtra
May 10, 2017
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Phone overheating

Address: 201301

Hi. I owe a phone Lava x81 and since today, from almost 3 hours early, phone is heating to the extreme. It is making me feel that this phone may blast anytime!
This is happening from 10/05/2017 since 2 AM. Phone is about to get blast and that is why I have kept it off! Due to heating, screen also has shattered!

I want the phone to be replaced entirely as it has only been 3 months that I have bought the phone! I need...
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A
Abu Sign
from Chennai, Tamil Nadu
May 9, 2017
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Serviced my lava x81 without my knowledge

Address: 600083

I am given my mobile service regarding hanging and not charging. If there anyother major problem should say to me and do the service so that we have also said that without my knowlege should not service. But without telling us he serviced my mobile and said ringer wont work in the phone. What problem we said that is not solved, instead os that he made another problem....
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V
velayuthamk
from Salem, Tamil Nadu
Apr 29, 2017
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Producing noise

Address: 600052
Website: flipkart

Hi,
I purchased Lava Arc Blue on 15/4/2017 from flifkart and it's tracking ID FMPC[protected]. I am facing noise problem while speaking. Voice is not clear some sound is coming. Unable to hear voice also. We are not able to use this mobile. So please replace this mobile. We never face this issue earlier from flifkart. We requesting to replace this mobile.

K. VELAYUTHAM
[protected]...
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N
nishantkushwah1
from Chakia, Bihar
Apr 28, 2017
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Lava flair z1 i am complaining about the battery and lagging

Address: Gautam Buddh Nagar, Uttar Pradesh, 324001
Website: www.lavacare.com

My lava flair z1 suddenly stop charging and from last 6 months my phone is laging and runing slow .sometime it stop between booting so please replace my handset with new another handset as fast as possible. But do not provide me the same handset because its update dose not come.provide me the handset with latest update please do anything as fast as possible...
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C
Chiratla Ravi Kumar
from Visakhapatnam, Andhra Pradesh
Apr 26, 2017
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Charging pin damage

Address: 533104

Lava mobile V2 3GB

I have facing many type of problem after purchasing this mobile.
1) auto heat mobile
2) press auto back button
3) after 3-4 hour battery fully discharge.
4) hang many time.
5) Mobile Charging female pin damage

I am G V Srinivas Rao i had purchased one mobile phone on 24th Apr 2016 in Sangeetha Mobiles.It was problem on last one week onward i.e. 19th Apr 2017.I...
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Y
Yugesh Anand
from Raha, Assam
Apr 24, 2017
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It's lower and bad products and services

Address: Darbhanga, Bihar, 846005

The xolo mobile (Lava mobile) company is too much cheater. Lava makes fool there customers.
They provide very very cheap quality of mobile products.
And also they don't provide better service.
My mobile xolo era x just got damage in only 10 days. I submit my phone in service center they returned my phone after 1 month when i forced too much. And also change its original motherboard.
Now when i visited to service...
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S
Swrang75
from Silchar, Assam
Apr 20, 2017
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Not doing the job professionally.

Address: Kamrup Metropolitan, Assam, 781028

M.K communication store in basistha chariali, Guwahati. I have bought lava phone from this store where their is free jio sim included with the package. It's been three weeks but the sim was not yet activated so today when I went to store and asked what's is wrong. That the sim hasn't been activated till now.they told me that it wasn't their responsibility and asked me to call up lava....
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A
Aravind Dasari
from Perumbavoor, Kerala
Apr 20, 2017
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Lava care center not able to resolve issues with my LAVA IVORY M4 TAB

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Www.lavamobiles.com

On 28/1/17 i have submitted my lava ivory m4 tab to resolve display and charging issues at ss servive point, sri laxmi padmavath complex, near indian gas office, opp old two town, panagal road, ramgiri, nalgonda, telangana. I have paid amount of rs3800/- at the time of submission.

At first they have fitted new display set in about 2 months time. Reasons cited for delay is non availability of stock at first, then got the set...
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J
jeremiah ongks
from Guwahati, Assam
Apr 18, 2017
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Software updates

Address: 798601
Website: lavamobile.com

M using lava x10 which runs on android 5.1. i was given assured o[censored]pgrating to android 6 where as i havent recieved any updates from the past 2 years of purchased and when i asked for the solution you always suggested me to go to service center for which i have to travel morethan 200km. i was also given assured o[censored]pgrating from LTE to VoLte as well.
longing to get solution from you not from service center.

its like...
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P
Parmeshwar5233
Apr 17, 2017
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Mobile blast while charging

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Lavamobiles.com

Hi,
As i already informed you on Facebook that my handset has blast but no is takig the responsibility to provide me the solution. So i am going to escalate this cast to social media and all the platform with blast pic so be ready for blast ...Lava the worst service and phone .

Just check now your Facebook and other social media i am going to upload this pic on all social media.

Regards
Parmeshwarbr...
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D
Dipak Pandey
from Kolkata, West Bengal
Apr 13, 2017
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LAVA 4G CONNECT M1 VoLTE Calling

Address: Kolkata, West Bengal, 700001
Website: www.lavamobiles.com

Product IMEI 1: [protected]
IMEI 2: [protected]
The product has been purchased on 11/04/2017 from NU-YORK Teleworld at kolkata-700001 and on same day i could find following problems:
1) Two white dots on bottom of screen that disappeared on 12/04/2017.
2) The phone hangs a lot, even simple calling is diffcult and there is problem in keypad it is very tight which makes it difficult to type, call, going...
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P
Priyansh garg
from Pathankot, Punjab
Apr 6, 2017
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Battery service problem

Address: Bathinda, Punjab

Sir
using lava X81 since nov 2016.after 4months faced battery problem.urs service center failed to resolve battery problem by launch new software on it ;after 8 hours of submission the handset.bathinda service center even ur ASM can not provide service even talk and knowledged him that service battery not in stock of service center.plz help or do the needfull as earlier.
jatin
[protected]...
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S
Sashikanth Gorapalli
from Burla, Odisha
Mar 28, 2017
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Lavax10

Address: 764001
Website: www.lavamobiles.com/contactus

Hi
I am one of the customer used lots of Lava Mobiles. Present i have an model of Lavax10 and Loved it, using since last one and half year it’s unfortunately display has been broken by my hand and touch was working properly. I was searching out for the original display, for the same so I gave it to your care center as on date[protected]. They issued an manual slip as repair card/job sheet etc. not even an computer generated job sheet...
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