Lenovo — motherboard

Lenovo — motherboard

R Rupim from Mumbai, Maharashtra Apr 8, 2019

Bought lenovo k8 note in jan 2018 and day by day the phone becomes hotter i thought it was due to my usage so i ignored. The issue increased so much that i cannot keep the phone on my ears to talk because of its heat. Suddenly on 30 march 2019 while using my whatsapp this phone starts hanging n it restarted automatically. From 5 pm the phone restarted continuously. Restart restart n restart n at 10 pm the phone got switched off n not getting started. I went to lenovo gallery vashi they told me motherboard problem 6500 will be the charges. N locally i m. Am unable to make it repaired. I hate lenovo. Meea pura paisa waste hua. Lenovo ka phone 14000 me liya tha n only 14 months hi chala. It's my request to lenovo to plz repair my handset or refund atpeast my half amount so that i can buy new phone. I m. Very much upset with lenovo handset. I m. From middle class family. Itna mushkil. Se phone liye the. Itna sambhal k use karti thi. But all in vain Was this information helpful? No (0) Yes (0)
Lenovo customer support has been notified about the posted complaint. Apr 09, 2019 Updated by Rupim bought Lenovo k8 note in Jan 2018 and day by day the phone becomes hotter I thought it was due to my usage so I ignored .the issue increased so much that I cannot keep the phone on my ears to talk because of its heat.suddenly on 30 March 2019 while using my WhatsApp this phone starts hanging n it restarted automatically.from 5 pm the phone restarted continuously.restart restart n restart n at 10 pm the phone got switched off n not getting started.i went to Lenovo gallery vashi they told me motherboard problem 6500 will be the charges .n locally I m.am unable to make it repaired.i hate Lenovo.meea pura paisa waste hua . Lenovo ka phone 14000 me liya tha n only 14 months hi Chala .it's my request to Lenovo to plz repair my handset or refund atpeast my half amount so that I can buy new phone .I m.very much upset with Lenovo handset .I m.from middle class family .itna mushkil.se phone liye the.itna sambhal k use karti thi.but all in vain
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Comments

tbs-psagar

from Chennai, Tamil Nadu

Apr 13, 2019

I bought Lenovo k8 note in September 2017 from last week system updated new version of Android after that my handset has stopped working. Customer care has told me that new android is not working in this device due to which your handset has stopped working but next day i was informed that phone's motherboard was not working and its cost would be 80-90% of the device cost. As per customer care of Lenovo due to updating of new android in handset motherboard is not working properly.