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LetsBuyMobile Complaints & Reviews

www.letsbuymobile.com
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Updated: Dec 24, 2019
Complaints 166
Resolved
64
Unresolved
102
So far, so good. LetsBuyMobile is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope LetsBuyMobile will keep up the work and continue to help more customers with their concerns even better 🤝
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Lbm company sending me duplicate wrist watch
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non updation & non delivery of Mobile
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company is cheating with people

LetsBuyMobile reviews & complaints page 8

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A
ANNA NAIKODI
from Meerut, Uttar Pradesh
Jan 28, 2014
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laptop not delivered by company and not refunded my booking amount

Address: Gautam Buddh Nagar, Uttar Pradesh

laptop not delivered by company and not refunded my booking amount Dear sir I am requested to you that i order laptop to letsbuymobile.com company . My order no. Is Lbm[protected] . And order date is 09 / 12/ 2013 . I pay 999 rs.and also my cancel order 19/12/2013 this date To the company through debit card Online . But still i cannot received my booking amount . So please help me ....
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S
sarb1047
from Mohali, Punjab
Jan 23, 2014
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mobile not delivered by company and not refunded my booking amount

Address: Ludhiana, Punjab

Dear sir
I am requested to you that i order a mobile to letsbuymobile company . My order no. Is
Lbm 16786 . And order date is 24 / 12/ 2013 . I pay 999 rs. To the company through debit card
Online . But still i cannot received my mobile . And not received my booking amount .
So please help me .

From
Sarbjeet singh...
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P
Pritom Gogoi
from Delhi, Delhi
Jan 18, 2014
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Order canceled without verification

Address: Dibrugarh, Assam

Mobile on EMI Application Confirmation
Inbox
x


LetsBuyMobile [protected]@letsbuymobile.com via ip[protected].ip.secureserver.net
Jan 5 (13 days ago)

to me
Dear Pritom Gogoi,

We thank you for applying for Mobile on EMI without Credit Card with LetsbuyMobile.com, Please note your Application details are as below.

Order ID LBM16474 Mobile Phone EMI...
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A
ashishgupta45
from Pune, Maharashtra
Jan 10, 2014
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Resolved

Did not get refund

Address: Pune, Maharashtra

My application was rejected and they was clamming that if you application would be rejected your money will get transferred to you account with a week. it is almost one month over my application rejected but money is not returned back. I don't know weather money will come back or not. Please don't trust more on this site otherwise for saving some money you will lost your own hardcore money. Order ID LBM18437 Mobile Phone EMI...
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A
Adhaar Sharma
from Kolkata, West Bengal
Jan 9, 2014
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Resolved

i did not get my refund.

Address: New Delhi, Delhi

To, letsbuymobile team i had booked a lumia 520 on 21st nov from letsbuy website for which i had paid rs.999 online. After 1 week my order got cancelled due to not meeting their policies.when i contacted them for my refund of rs.999 then they replied that it will electronically go back to my account from which it was deducted. It's been a month now and i have not received my money yet back in my account. As a rightful consumer...
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S
sudeep E
from Chennai, Tamil Nadu
Jan 6, 2014
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No Refund

Address: Palakkad, Kerala

Dear Sir I ordered a laptop on letsbuymobile.com website on 08/12/2013, where they have promised goods will be delivered to me withing 14 to 21 working days if the order is approved for a nominal charge of 999rs(Which is refundable if order is not confirmed). As per the request I placed an order by paying Rs 999, Said the confirmation message I will receive on 18/12/2013. As I did not get any confirmation I called to them on 19/12/2013...
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N
NikhilArthan
from Hyderabad, Telangana
Dec 30, 2013
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cheating

Address: Hyderabad, Andhra Pradesh

hi i have odered a mobile in letsbuymobile.com on dec11 and i have paid 999 to them..i even have the mail about the payment.i have cancelled the oder on dec13 ihave sent them the mail no responce from them..and i did not get my money back...like me many people are suffering so please consider this issue and get our money back plzz...
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S
samrocks4
from Mumbai, Maharashtra
Dec 15, 2013
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No refund is given

Address: Mumbai City, Maharashtra

This is against the letsbuymobile.com they advertise to provide you with mobile and laptop without credit card, once you submit the payment you they never contact you back nor they refund the money you pay initially online for amount of Rs. 999. Please guys do not fall into their racket....
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A
Ashok21
from Chennai, Tamil Nadu
Dec 6, 2013
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this website is totally fake

Address: Bangalore, Karnataka

Dear all this website is totally fake and useless you can't trust on LBM because the first thing after giving all the details they people reject your application and the 2nd thing in the beginning they people confirm us delivery with in 10 day ...but its wrong...and the 3rd thing they people take more then 10 days again for refund your amount.

Ashok...
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P
pradip2pk
from Mumbai, Maharashtra
Dec 2, 2013
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I need my money back to buy from elsewhere ASAP

Address: Mumbai City, Maharashtra

I had bought from Letsbuy (Order ID LBM6446) DATE 08.11.2013 . After a couple of days of accepting my payment RS.999, I get a call from letsbuy that the product is not available and could not be arranged. Letsbuy has already ruined my plans. I need my money back to buy from elsewhere ASAP. I urgently need my money back so that I can atleast buy from other vendors. Nobody in Letsbuy is willing to tell me an exact date by which I will...
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A
agarwalarun
from Gurgaon, Haryana
Nov 21, 2013
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Resolved

non updation & non delivery of Mobile

Address: New Delhi, Delhi

This website sells mobile phones on EMI without credit card. I have placed an order almost 13 days back, but I have not received any kind of communication from them. I dont know how reliable this site is. When I try to speak to their customer care, most of the times no one lifts the call, and by chance if someone picks it up they do not answer properly. Request all others who have been victims like me, to write their reviews....
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J
jasonzeus
from Surat, Gujarat
Nov 16, 2013
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Resolved

company is cheating with people

Address: Ahmedabad, Gujarat

This website sells mobile phones on EMI without credit card. I have placed an order almost 7 days back, but I have not received any kind of communication from them. I dont know how reliable this site is. When I try to speak to their customer care, most of the times no one lifts the call, and by chance if someone picks it up they do not answer properly. Request all others who have been victims like me, to write their reviews....
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S
suri4you
from Hyderabad, Telangana
Jun 7, 2012
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Resolved

Product not received or money not back to A/c

Address: Hyderabad, Andhra Pradesh

Please find the attached file.

I have purchased online in lets buy "Sony Cyber Shot DSC-W610 Black Digital Camera Free: 4GB SD Card & Camera Case" can you please check this status for the confirmation to us. In my account the money has debited, and i got the massage for the letsbuy error massage.


This is in reference to your e-mail regarding status of order #LSB-875195. We would like to...
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A
arvind j
from Delhi, Delhi
May 14, 2012
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Wrong excuses from customer care

Address: North Delhi, Delhi

I have ordered an external hard disk on 8 may 2012. And as mentioned i waited for 3-4 days for the shipment of the product. though i checked the status of my product everyday. Now Letsbuy started creating issues :
1) As suggested by them i used andro app to check the status of my order. 2nd day i was receiving response as ready to ship while the website was showing that your product is in process to confirm that i called up their CC...
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A
arundjones
from Hyderabad, Telangana
Apr 15, 2012
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Mfg date

Address: Hyderabad, Andhra Pradesh

I was very apprehensive before ordering a 1.5 ton Whirlpool split ac 3 star rated from Letsbuy.com. They are good in all aspects but failed to deliver a good product. They delivered a unit made in Oct 2010, Can you beat that? I've ordered for this on 27Mar 2012 and got it delivered onl 14 Apr 2012, that's all fine but I can't digest this fact after unwrapping the package. The icing on the cake is I've raised this doubt...
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K
kanwargaurav
from Mohali, Punjab
Apr 9, 2012
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Resolved

WRONG INFORMATION

Address: Chandigarh, Chandigarh

IAM GAURAV KANWAR RESIDENT OF H.NO. 872G SECTOR- 21 PANCHKULA. I HAD BOOKED ONE VACCUME CLEANER ON THE MONTH OF MARCH ,THAT WAS MENTION ON THE LETSBUY SITE BY THE NAME OF ESSENTIAL COMPACT STEAM CLEANER IN THE CATAGORY OF VACCUM CLEANER WITH SPECIFICATIONS : CLEAN CAR & COLLECTABLES, SPOT CLEAN CARPET & FURNITURES. NOT MENTION THAT CAN CLEAN WITH WATER EVERYTHING NOT SUCK. I SUBMITTED MY COMPLAINT ON CUSTOMERCARE NO[protected]...
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N
Nilesh Wadhwani
from Mumbai, Maharashtra
Mar 20, 2012
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Cheated to me

I never seen worst services in my life .... I refer one on my friends to buy product from letsbuy because I used this website to buy the products .. but that was big mistake I had done, all the things happen in front of me. from ordering product, dispach & customer services. (Order No 834178, Name of Sapna Surang) we ordered two pen drive .. but when we open parcel there only one pen drive instead two. same time we inform to courier person...
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S
saran12
from Kolkata, West Bengal
Feb 3, 2012
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Resolved

Not received ordered mobile (order No. LSB796335) from Letsbuy.com

Address: Pune, Maharashtra

Dear all,

I ordered Motorola Fire XT mobile on 19th Jan 12 through Letsbuy.com. still i'm not received that parcel.

I was raised complaint to Letsbuy.com on 23rd Jan 12 . but still there is no feedback and action from Letsbuy.com.

My complaint reference number is CC[protected]. I called so many times Letsbuy customer care, Everybody is telling "Sir we are in under processing, we sent mail...
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R
rinkesh shah
from Mumbai, Maharashtra
Dec 24, 2011
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Product default and False promises

Address: Maharashtra

DECEMBER 16- First mail sent to LETSBUY.com (just after receving the product)

Hi,

INVOICE NO ...LSB-717811

I have ordered a philips headphone from your website and this headphones are faulty. I have called a philips service centre and they have ask me to drop the product there, they will check the decision and than take and order.

I request lets buy to take the headphones back...
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A
Anant4999
from Bharatpur, Rajasthan
Dec 18, 2011
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Resolved

product not delivered

Address: Kullu, Himachal Pradesh

Sir,
Sir i want you to tell you that i have been cheated by one of the online shopping website (www.letsbuy.com) , i placed an order for lg air conditioner on[protected] and the delivery time for the product was 13-15 working days ,but the product is not delivered till today...i made around 15 calls to confirm my product status but didn't get a valuable answer ,they just told me that your product will be dispacted very soon,...
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