LG Electronics — Delivered Product Damaged

Address: Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003

I have purchased the LG Refrigerator and Washing Machine from Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003) on 3rd May, 2024 and it got delivered on 7th May, 2024. When the LG installation engineer came for installation, both of the products were having issues. The Refrigerator has a dent in the front, and the washing machine is broken on the back side. We are asking Reliance Reliance Digital to replace the products with the new ones, and they are saying again and again that it is under process.
Sir/Mam the middle class public like us takes these things from our months of savings and these reputed vendors like Reliance makes fool o[censored]s.

It is Humble and Kind request Please look into it, as i am into very much trouble.

Thanks in advance

Address of the Vendor:
Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003
LG Refrigerator model number: GL-N312SDSY

Kindly find the attached bills for your reference-
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