[Resolved] LG Electronics — I am facing problem with installation process of lg ac 18snxd

[email protected]

from Hyderabad, Andhra Pradesh

Mar 30, 2019

Address: Hyderabad, Andhra Pradesh, 500019

Hi,

I brought lg ac on 27/03/2019, today 30/03/2019 i had been at home for installation and the process has not yet completed due to hole drilling issue. Service team tried drilling the hole but not able to and asked us to see for any drilling persons without letting us know about their in-house drilling people availability and they left the process b/w saying have it drilled and will come in 1 hour at 5 in the evening without any responsibility. Now my rooms got dusty. And i have waited for more 2 hours and called them but no show off. At 8.30, now they picked my call telling to me wait till tomorrow and we will process remaining installation will start by 11 am. Is this the service lg providing to clients.

It is very very experience lg service..

Please support me

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Apr 1, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Mar 31, 2019

Updated by [email protected] Surprised, even after a day I didn't got any response from LG service centre after seeing my post ..

Very bad experience with LG ..

Thankbyou LG

Mar 31, 2019

Updated by [email protected] Worst experience I had with LG Ac installation process .. unfortunately I went to LG brand Ac .. Now facing problem for installation.. very very worst experience .. this is day 2 I was calling LG team and service boy came on yesterday . He is not picking my call ..

Hello LG .. can you do favour please .. change the staff or dont tell to customers that your installation process is faster..

Verified Support

Apr 02, 2019

LG Electronics Customer Care's response Dear Customer ( anilkumar.[protected]@gmail.com ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team