[Resolved]  LG Electronics — lg g motherboard failure for no reason.

Address:560085

Ive bought a lg g5 an year back paying 45000 but exactly one year one month the motherboard is fail to power on the display said by your service center kr road bangalore. They are asking me to pay the some of 12500 to replace the motherboard and also i haven't dropped the phone not even once all this is happening because of poor components used in your motherboard
So please help me replacing the motherboard free of cost because phone is intact except motherboard
Am been using the lg phones from past few years starring from lg g3 this is the first phone having this problem. Looking for the positive reply from lg.

If this will not work i'll take this to further.

Regards
Abhilash k
[protected]
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Apr 18, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Mar 02, 2018
Updated by Abhilash Keshava Murthy
Their is no one to reply in LG.
So bad.
If they would have taken the customers seriously today lg would have been in different place.
Please LG help customers by stopping your products.
So they can save money and buy good products from the companies like Samsung, apple etc.
You people don't have least curtsy to interact with customers who are suffering after purchasing your products like me.
I honestly tell samsung is the best of best so far because they hear customers voice and rectify their mistakes.
I still hold a samsung mobile which is almost 5 years old and am happy it is working perfectly fine.
Only LG is cheating their customers by giving cheep motherboards installed they'll die exactly after the warranty ends and LG thinks again the same customer will come and purchase your cheep products like G4 and G5.
I think i've already seen this now a days no one is buying LG G6 even though it is beautiful handset people are scared by lg due to Nexus 5, G4 and G5 bootloop and Motherboard failure issue.

I taking so much time to tell all this to LG but i know they don't even care for customers.
Am very much disappointed about LG and i'll never let any one purchase your products in front of my eyes.
I'll go to purchaser and explain my problem with LG and how your executive Mr. Ciddiga Surendra babu on his mobile number [protected] spoke to me for purchasing LG.
Verified Support
Mar 08, 2018
LG Electronics Customer Care's response
Dear Customer ( Abhilash Keshava Murthy),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team
Mar 14, 2018
Updated by Abhilash Keshava Murthy
Still your trying to contact me.
Mar 14, 2018
Updated by Abhilash Keshava Murthy
Their is no one to reply in LG.
So bad.
If they would have taken the customers seriously today lg would have been in different place.
Please LG help customers by stopping your products.
So they can save money and buy good products from the companies like Samsung, apple etc.
You people don't have least curtsy to interact with customers who are suffering after purchasing your products like me.
I honestly tell samsung is the best of best so far because they hear customers voice and rectify their mistakes.
I still hold a samsung mobile which is almost 5 years old and am happy it is working perfectly fine.
Only LG is cheating their customers by giving cheep motherboards installed they'll die exactly after the warranty ends and LG thinks again the same customer will come and purchase your cheep products like G4 and G5.
I think i've already seen this now a days no one is buying LG G6 even though it is beautiful handset people are scared by lg due to Nexus 5, G4 and G5 bootloop and Motherboard failure issue.

I taking so much time to tell all this to LG but i know they don't even care for customers.
Am very much disappointed about LG and i'll never let any one purchase your products in front of my eyes.
I'll go to purchaser and explain my problem with LG and how your executive Mr. Ciddiga Surendra babu on his mobile number [protected] spoke to me for purchasing LG.
Complaint comments 

Comments

Refrigerator is taken to the service center and the service centre people are refusing to give any response regarding this since long time and are harrasing mentally.spoke to the customer service manager Sai Loknadh in bangalore and he is also not communicating properly and misguiding.

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