Address: 781001 | Website: www.lg.com |
Dear Sir, I don't understand why is LG making our life so miserable by always failing on commitments and on the worst after sale service. i have been a loyal customer of LG as i have used different appliances of LG all my life. This is my 2nd post on your page. My TV is not working and after many complains I didnt receive service till i wrote on this page last time. After the post i received some help but that to went in vain as the company changed my PCB Board and speaker costing me Rs.9520 and the problem was not resolved, later i was informed that the PANEL needs to be changed, which is now not available. Your representative told me i will receive the depreciated amount and the money i paid for speaker and PCB. Everything was ok, but know when i suggested them the models which i could get after payment of the extra amount after the depreciation amount and my 9520/-, i received the following amounts as DP for each model:
43LH600T : 54600
43LH595T : 52600
32LH602D : 31800
32LH604T : 35800.
But the price of the same models if i purchase else where like on amazon are as follows;
43LH600T : 42799 difference of 11801
43LH595T : 45959 difference of 6641
32LH602D : 26504 difference of 5296
32LH604T : 27704 difference of 8096.
Please tell me why should i pay the huge difference and that to in advance when i can always buy the same stuff online or anywhere else even on 0% finance.
Please either make the rate same atleast as available on amazon or refund my money in cash so that i can purchase it on my own.
The list of people from LG GUWAHATI - I have already spoke to:
DEEP(service incharge) : [protected]
PRASAAN NAYAK (manager) : [protected]
TRISHNA MAHANTA : [protected]
Amazon web link:
43LH600T : http://www.amazon.in/LG-43LH600T-inches-Smart-Black/dp/B01GNYCV0S/ref=sr_1_1?ie=...⇄
43LH595T : http://www.amazon.in/LG-43LH595T-inches-Full-Black/dp/B01GNYCV12/ref=sr_1_1?ie=U...⇄
32LH602D : http://www.amazon.in/LG-32LH602D-inches-Ready-Smart/dp/B01GNYCUZO/ref=sr_1_1?ie=...⇄
32LH604T : http://www.amazon.in/LG-inches-32LH604T-Smart-Black/dp/B01GNYCV26/ref=sr_1_2?ie=...⇄
I have my bills and other details if required.
Was this information helpful? |
Post your Comment