[Resolved]  LG Electronics — Service provided

Address: EC Block 119 Salt Lake Sec.1, Kolkata 700064

There was water seepage continuously from our LG refrigerator for a few days. We googled through the names of the LG service centres and found one SS Enterprise Pvt Ltd. We contacted them, and the technician came to repair the same. on July 15/2021. He did the job and provided the invoice for a total of Rs.6000. He was paid in full by my mother.
The same issue of water seepage still continues and in spite of repeated phone calls, they are disconnecting our phone and the email is also bouncing back.
I am attaching herewith the invoice provided, and request you to kindly look into the matter and provide a suitable repair service to resolve the matter.
Thanks
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Sep 7, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your contact number. Our concerned team will get in touch with you.

Regards,
LG Customer Support Team
 
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