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Yesterday, when I called up the support center ([protected]), a lady manager(she claimed she is the manager and her name is Kavitha) said that she will call back within 3 to 4 hours. She said she will call the area service center and resolve the issue. I didn't get any call till now. More than 24 hours now. It means she lied to me. No customer would like to be lied. Moreover, I am not asking anything for free. I have already paid for it and I should receive the accessory.
I don't think I should be calling here and there to get the thing which I bought. I should have received it immediately once I made the payment. When the service engineer comes they come and ask for the document.
I don't think I should be calling here and there to get the thing which I bought. I should have received it immediately once I made the payment. When the service engineer comes they come and ask for the document.
Hello Mr Jagajit,
Even I am also faced same problem.
I would like to whether finally you got the original Invoice or not ?
Regards
Kk
Even I am also faced same problem.
I would like to whether finally you got the original Invoice or not ?
Regards
Kk
I made the following purchase and paid AMC (details below). But the AMC invoice (even digital copy) has not reached me till date (40+) days . I have painfully tried all means (customer care, WhatApp etc) and several times. After desparation posting it here.
Product Model No. LED TV 55NANO86TNA
Date of purchase : 11-Sept-2021
Issue / Query details: I have paid for the extended warranty with AMC#15436892 on 14-Sept-2021. Please arrange for the electronic copy of the invoice at the earliest. The link shared is not helping and throwing a mobile number/AMC number incorrect error.
Regards,
Kalyan Meher.K
Product Model No. LED TV 55NANO86TNA
Date of purchase : 11-Sept-2021
Issue / Query details: I have paid for the extended warranty with AMC#15436892 on 14-Sept-2021. Please arrange for the electronic copy of the invoice at the earliest. The link shared is not helping and throwing a mobile number/AMC number incorrect error.
Regards,
Kalyan Meher.K
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+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team