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Liberty Shoes Complaints & Reviews

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Updated: Jan 20, 2025
Complaints 278
Resolved
34
Unresolved
244
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Liberty Shoes reviews & complaints page 3

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S
Simran Dhariwal
Oct 23, 2021
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Footwear got damaged within 2 months of usage

Address: Jind,haryana

Dear sir
I would like to bring you notice that i bought your product from store located in jind, Haryana and within 2 months o[censored]sage its skin peeled off. I dont expect from such a good brand llike you. Please make a replacement for the same or payme back for the same article.
Thanking you
Dr.Simran...
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D
dada62
from Kalyan, Maharashtra
Oct 21, 2021
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Receipt of order no 13000183740 of liberty

Address: Panipat

I recd this order fron u yesterday. In parcel I dod not got ordered item but got 1 old Nike shoes. Parcel was having seal so it is done by order packed person only pl l आत्ता ge refund of Rs 1108
My name is vijay pawar and m [protected]...
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A
Aishwarya Dwivedi
from Morena, Madhya Pradesh
Oct 18, 2021
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Shoe Quality

Address: DD Mall, Gwalior

I bought liberty Healers shoes (Article Name: GI-YFL-01) on 10/09/2021, but the sole and outer material are showing breaks and tear down within one month of medium use. I have also complained about this at the local shop (Liberty showroom at DD Mall, Gwalior) but have not received any response yet. I want the product to be exchanged with a new and good quality shoe or the respective amount refunded....
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L
Latika S Mali
Oct 12, 2021
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Upper sole ripped off in an hour

Address: Foot fashion , off -6 ,Shraddha complex ,shop -1, gurukul road, memnagar, Ahmedabad

I had purchased senorita footwear from Foot fashion Ahmedabad on10 October 2021. I wore it on11 October 2021 hardly for an hour and its upper sole ripped off. I purchased it in 1999/-.I want my refund....
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M
Mamta Baunthiyal
from Delhi, Delhi
Sep 28, 2021
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Slippers, shoulder bag

On 22 nd august we bought shoes/slippers/bag worth approx 12, 000/- from libertypuram karnal.
Of all items purchased, I started using healers and a cherry bag regularly. But to my dismay, soon the leather started to get torn from my purse and the slippers are also showing sign of damage.

I have been a very loyal customer of liberty and with full confidence in quality, I convinced my husband to buy shoes for whole family...
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P
Pahuja Gaurav
from New Delhi, Delhi
Sep 25, 2021
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False Commitment regarding product guarantee and life

We had bought liberty product in beginning of April 2021 for Rs. 2, 499/- and it could survive just for 4 months.

At the time of purchasing it, we had been informed by the showroom salesman that although the product is having guarantee of 6 (six) months only, we will be able to use it for years to come and shall feel boredom with the product as it shall be so long lasting.

However, in the first week of August...
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A
Abhi Chadha
Sep 23, 2021
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Sole broken

Address: Baddi Haibowal, Near Arey Wali Gali, Ludhiana

I have purchased a liberty shoes on dated 27.06.2021, today on dated 23.09.2021 I have found that sole of one shoes has been broken. After reached the liberty store the salesman told me the warrant of any sole in only two months. Please explain....
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A
Abh8755
from VARANASI, Uttar Pradesh
Sep 20, 2021
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Product damage

Address: Varanasi

Product damage within one month...
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C
Chaman Saini
Sep 11, 2021
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Different batch Code & size

Address: RACL geartech ltd gajraula up

Different bach code number...
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A
Ashish vaishampayan
from GWALIOR, Madhya Pradesh
Sep 9, 2021
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Replacement of broken shoes

Address: Gwalior

I bought a pair of leather shoes. Only use of 4 or 5 times it's sole broke....
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G
gmalikel
from Shoranur, Kerala
Sep 1, 2021
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Non receipt of online purchase

I purchased frm libertyshoes online store one kids sandal on 27August2021 for rs399.37 vide order no.[protected] and paid onlin vide recipt no.[protected] of CC AVENUE(collection agency for online payment)
No communication received till date, despite several reminderes on email, whatsaap SMS & phone(no answer on phone).
Either the online purchase order sent to me or refund the payment...
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A
abhishekbhardwaj.it
Aug 30, 2021
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RMA initiated but no response

Address: E-10 Badal House, Sainik School Chittorgarh, Bhilwara Road

After receiving the online order on 19AUG21, shoes were checked and found not fit in foot as well as stuff was not as expected. Soon RMA (RMA: #[protected]) was initiated on 19Aug21 exactly after getting the delivery.
Even after 11 days, request was not approved. No customer care executive responded after making 100 number of calls regularly. No reply was given on whatsapp. No reply could be received for consecutive emails.
I...
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T
Tanima Bhatia
Aug 27, 2021
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Product picked up but refund not given - #13000178434

I have ordered a shoe from liberty which I had to return as liberty has send the wrong size. ( I ordered 6 and the one that came was 6.5)
Order ID : [protected]

The reverse pickup was done by shadowfax but the refund is not yet processed. I have written numerous mails and tried reaching on all possible customer care numbers. Not a single number was picked up and no response to the email.

I have attached...
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M
Manish tondak
Aug 24, 2021
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Deffectice shoes

Address: C-19 ground floor vikas puri new delhi -110018

T
Manish Verma
20 August, 2021
Hi, I purchased Clogs 4 days ago which I felt was very comfortable but as I worn them today, after 2 ours the shoes Pesting was open of it.
I am sharing picture for the same.
If possible please exchange or refund my product because it's really not good. LEOPARD-01 black .size 44......
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N
nayaneshpatel
Aug 16, 2021
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Bad communication and Shoes not Replaced from Liberty, 380052

Address: Liberty ,Foot fashion,Shop no,-1, shradhdha appart ment,gurukul road,opp-navneet house,ahmedabad,380052

Dear Sir,

I have bought Shoes from Liberty Gurukul Road, memnagar, 380052 on 07.08.2021. I have wear only one time on 08.08.2021. then I fount bottom of shoes was opend. I gave this pair on 10.08.2021 and ask to do needfully.but the shopkeeper has stich self with feviquick and give back to us. you find image feviquick spread in bottom. shopkeeper behavier is very very bad with my wife, when she complained about shoes....
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S
Suraj Uttam Deokate
Aug 13, 2021
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Chappal

I have ordered a pair of chappal online from liberty shoes .it was to tight for me and build quality is very cheap so I want to return the item and need my refund back. But the problem is that they do not reply my mail and calls .
This is the worst customer service ever...
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Address: Coromandel International Ltd. 2102, GIDC Sarigam, Dist-Valsad - Gujarat

We are using Warrior Liberty Brand Safety shoes since 2011 (couple of years excluded 2013 & 2014). But last year the shoes quality provided to us by the supplier was of old stock. More than 150 employees replaced the safety shoes within the a period of 6 months to 8 months. We procured the additional pairs of safety shoes in between, to fulfil our requirement.

Safety department totally frustrated with quality issues as the...
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Pranav Soorma
Aug 9, 2021
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Fraud Transaction

Amount deducted but order not placed.
I made an order online for 3 slippers, amount is deducted through Google pay but I can't see my order. Please check for the same. Is this a fraud.
Order id: [protected]
If I don't get my money back with compensation or my order, serious action will be taken. Get a senior official in touch with me immediately.

[protected]
Pranav Soorma
International World...
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shyam s gour
Aug 9, 2021
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Already paid for product but not getting any response

I have ordered liberty product yesterday, and I already paid for that product, there is no response from company, no bod pick up the customer care call, now I am going to raise complaint against your company in consumer court.
order id #[protected]....
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Y
yogender garg
from Gurgaon, Haryana
Jul 29, 2021
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Shoe sole broken on first time wear

Address: Liberty House, Liberty Road, P.O. Box No. 103, Karnal-132001, Haryana India
Website: www.libertyshoes.com

This is regarding the complaint about one of your i purchased for the first time and had a very bad experience altogether.

I bought coolers from Liberty, Bata Hardware Road, NIT, near Central Bank Of India, Faridabad, Haryana 121001 few months ago. I weared the desired product first time day before yesterday and it is torn apart. I returned the product to the said showroom but now the vendor is asking me to pay the money for...
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