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Liberty Shoes Complaints & Reviews

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Updated: Jan 20, 2025
Complaints 278
Resolved
34
Unresolved
244
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Liberty Shoes reviews & complaints page 4

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G
ghoshprama
Jul 27, 2021
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Sandel torn out within 5 months..

Hello,
I'm very disappointed with Liberty's quality and service also. I had bought one Sandel worth Rs.999/- on 27th February from Jhumri Tilaya, Kodarma, Jharkhand brunch. In this lockdown, I hardly wear it to get outside .within 5 months the right pair of soles came our and the finger inserting belt also got came out from the shoe. Is this the quality from Liberty we expect??? Rs.999/- is not a matter of joke. I also texted in your...
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T
tapeshwar dev
Jul 24, 2021
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Liberty AHA Clogs

Hi, I purchased Clogs 4 days ago which I felt was very comfortable but as I worn them today, after 20 minutes of walking it start hurting from inside (near joint button) It could have been more comfortable if you could have used some cousion or some soft material near that button.
I am sharing picture for the same.
If possible please exchange or refund my product because it's really not good....
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R
Rakeshnag
Jul 21, 2021
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Force 10 shoes

Address: B3/603 Coral Woods society, Hoshangabad road, Misrod

This is complaint regarding defective shoe sold to me by Liberty outlet Deb Footwear Naven doorsanchar colony Bhopal MP. I had purchased Force 10 shoes whose inner cution went off very first day I wear it, secondly it's has no size marking over it's sole. That make me suspicious of FAKE product sold to me. This should not be happening for such a good brand.

Please look into and may revert me on my mail ID [protected]@yahoo.com....
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S
sri amit
from Pune, Maharashtra
Jul 19, 2021
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Not providing bill receipts

Hi Team,

Liberty outlet next to Pankat Takies Chhindwara 480001, near dominoz is not providing receipts of purchase.
when asking he shop keeper is just taking mobile numbers and saying we will watsapp you the bill or send via sms but none provided. As receipt is not generating

Looks like they are doing tax frauds and cheating us by not providing bill copy if we need it in future.

Also,...
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R
ravipartap100@yahoo.com
Jul 14, 2021
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Your Order #13000170954 Return request and refund money

IDear sir,
I want to return this product shoes and kindly refund my money.

we have recieved your order. There might be a slight delay due to the current situation in the nation.Please cooperate.

The second wave of Covid-19 has taken over the country. While our delivery partners are working hard to make your orders reach you on time, please expect a slight delay in deliveries and return pick-ups. Hang...
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Address: Faridabad 121008

As shoe top is in excellent condition please inform where in faridabad old town I can get the soles replaced and get it refixed to the existing shoe top uppers....
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E
Er. Kumar Dhananjay
Apr 10, 2021
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Footwear sole cracked within 15 days

Address: LIBERTY SHOES LTD. Shop No-166, First Floor, Great India Place.Noida Unitech Mall 201301 NOIDA GSTIN. 09AAACL3146K1ZF

Article no. GI-BZL-05, was purchased on 30/03/2021, from LIBERTY SHOES LTD. Shop No-166, First Floor, Great India Place.Noida Unitech Mall 201301 NOIDA having GSTIN. 09AAACL3146K1ZF.
Within 15 days of its purchase the sole of the product was cracked at 2 points as shown in the picture. On 10/04/2021 the above mentioned store was approached regarding the same but they are not replacing it. 2200/- was pais via the receipt number[protected]....
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S
sambhav143
Mar 24, 2021
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Liberty sandals leather turning out

Hello Team,

I am a great fan of Liberty but unfortunately i had purchase sandals that was of very bad quality that after using just 1 day and that too for few hours its condition become so worse that it started looking as if they are years older.
Had a discussion with shopkeeper but didnt get any responce from him.

I have attached sandals pics, kimdly look in to it and revert.

Waiting for...
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Mohammed Rahamathulla
Mar 19, 2021
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Replace

Address: #544 11th cross 3rd floor niglingappa layout opposite B.E.A high school

Have purchased one pair slippers vide article Narr. COOL99-120 Worth Rs. 599 in Liberty show room. After 3 days my slipper broken away.. and after visiting for replacement show room staff was refused to replace even after one month warranty is there..behaving with ME rudely.

This is worst experience i have ever faced. Before I reach Consumer forum I hope you settle it down by replacing my slipper.
(ENCLOSED SLIPPER...
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S
ssoni583
Mar 16, 2021
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Amount deducted, product not received

Address: 83-D, SHREE RAM NAGAR VISTAR KALWAR ROAD JHOTWARA

Hi Team,

I ordered one product from Liberty shoes online, due to size issue I requested for exchange, vendor picked up my product but not deliver new Product, this is pending from 20days approx.

Pls help here, so our faith on liberty shoes will be maintain.

AWB NO: [protected]

Order Increment ID: [protected]
Order Created Date: 2/16/21
Email Address: [protected]@gmail.combr...
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D
dalveer.faujdar@gmail.com
from Bengaluru, Karnataka
Feb 27, 2021
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Authorised Outlet denied to provide duplicate

Address: Liberty outlet, v3s mall, Nirman vihar, Delhi

I bought Liberty belly on 5 Jan, 2021. I lost my product bill.
Few days ago on 24/02/2021, I was visit to store and ask about to give me duplicate bill. They clear denied to provide the same....
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S
ssoni583
Feb 19, 2021
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Amount Paid but Product not received

Address: https://www.libertyshoesonline.com

Hi Team,

I ordered liberty shoes via online, i paid amount via online. you shared order id [protected]
tracking number:[protected]
payment/order date: 16 Feb 2021
Amount: 2849.05

till now, i have not received my product/shoe.
no one picking my call on customer care

Thanks!!
Sandeep
[protected]...
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K
kumargaurav999k
Feb 4, 2021
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Liberty Fortune Shoes defective item

Address: Hubli Karnataka

I have purchased a pair of shoes on 31.01.2021 from Liberty showroom 'Shoe Empire' Hubli Karnataka. I found that the back side leather of the right leg shoe is very soft and tender and easily able to be bruised while left leg shoe is very much fine, hard and tight. When I reported the same on 03.02.2021 i.e. on 4rth day, which is with in 7 days as per policy printed on the tax invoice, as per the policy the shoes must be replaced as this...
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Subramanian VK
from Chennai, Tamil Nadu
Jan 24, 2021
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Poor quality products

Address: No.44, KEVIN ENTERPRISES, Medavakkam Main Road, Keelakattalai, Chennai - 600117 (Opposite KFC)

Sir/mam
I subramanian v k ex-servicemen army presently working in income tax department chennai is regular customer of your products because of quality and durability. I purchased from your authoized liberty shoes show room in kilkattalai i don't know exact date of purchase and the total amount was approximately 12000 or for my wife for me and for my son. I purchased coolers slip on shoes. My son tried to wear for first time...
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S
Suman@82
Jan 3, 2021
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not replaced the product under guarantee period

Address: 1601-D, Sant Nagar, Rani Bagh, Delhi-110034

I have purchased the leather belly from Liberty Rani Bagh Showroom on[protected] vide Bill no. 1357 and the same belly leather has been broken with in a month after 3-4 times used and I have submitted the pair in the showroom on[protected] & showroom manager confirmed me to collect the replace product on[protected] and on the same day I have visited the showroom with my husband and showroom manager confirmed they have rec'd. the approval...
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V
Vaqar pappu
Dec 14, 2020
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Shoes not delivered

Address: H.No 62 B-11 Mirdagan Bijnor U.P.246701

ORDER # [protected]
Invoice #[protected]
I m vaqar ahamad this order not received till date no one response any mail or phone call...
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F
Firoz khan001
Oct 21, 2020
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Liberty sleeper/worst quality

Address: 545 ka/d038 new para colony raja ji puram lucknow

The sleeper has been badly damaged and May went to the showroom, so the employee did not respond, please give me this problem soon....
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I
Ishu Sharma Jerry
Oct 16, 2020
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Shoe

Address: Prachi army and police store shop no 6 multilevel parking pared kanpur

Shoes lyz ripit very loss. Harm for shoe. Can you please change my shoe.
What can I do other thing....
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P
Pramod 2516
Oct 14, 2020
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Shoes pair is different

Address: J11krishna nagar block-J delhi:-110051

Hello sir my name is pramod I work in honda motorcycle manesar gurgaon haryana my complaint my new workman shoes of pair is difference is one is very uncomfortable and one is comfort plz change my shoes...
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R
Rajshree Singh
Aug 27, 2020
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loafers.. mens weathered off

Address: 82d/4 Rasulabad ghat road, Teliyarganj 211004

Shoes has weathered off terribly. Material used seems to of very low quality. Used shoes for not more than 4 months.

Pls do the need ful

mail id .. [protected]@gmail.com

Mobile .. [protected]...
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