| Address: Ahmedabad, Gujarat |
I had taken an education loan from Bank of Baroda, Bapunagar Branch, Ahmedabad vide Loan A/c. No. [protected] in year 2009. I had then applied for an Interest Subsidy Scheme in my Education Loan. As per the scheme i was reimbursed with the subsidy amount every year. I received the said subsidy for the First period i.e. 2009-10 Amt. 4721/- and then i received the subsidy for the period 2011-12 Amt. 16347/-. But i did not receive the subsidy for the period 2010-11 amounting Rs. 10,886/-. I have registered a complaint to the branch over mail as well as to the Regional Manager personally. I enclose herewith the scanned copy of my Email Conversation for reference. I sent my first mail to the Regional Manager on 11th July, 2012. I received a reply from the Manager, Bank of Baroda, Bapunagar Branch saying "by mistake they have not claimed for my subsidy for the said period i.e. 2010-11 and assured me that they will claim the same at the earliest. then I followed up several times by mail as well as personally. but till date my query is not resolved and the said amount is not yet credited to my bank account. I hope to receive justice in this matter.
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