I have booked a 3.5 bhk apartment in smart world gems 89, Gurgaon via channel partner "Aryan reality Infratech" by paying 2 lacs as EOI on 15th Aug 2021 to Jeevan Goswami (Aryan Realty Infratech) and the paid 32.5 lacs via 2 cheques to smartworld on 30th Oct 2021.
Channel partner also offered me 2.5 % discount on their brokerage.
At the time of paying 40% i.e. on 20th Oct 2021, I was told that I will receive the receipts and allotment letter in 1 day via email and In 7 days, I will get the hard copy of the same.
Since then I have not received any document from them. I have approached channel partner "Aryan Realty Infratech" and smart world multiple times and they always makes false promise.
During the end of Jan-2022, Channel partner told me that my unit is frozen and will get the allotment letter by end of April. I believe them but nothing happens by the end of April. and they again told me that I will get the allotment letter by June end, same happens by the end of June, and told me that it will take another 2-3 months.
In the meanwhile, I have approached builder Smartworld multiple times and they also making false promise and not giving the allotment letter.
Now situation is that, Channel partner "Aryan realty Infratech" blaming smartworld and asking me to file court case against them, and builder saying the they are not responsible for any commitment made by channel partner. Even the cost sheet, On the basis of which I have booked the unit is not confirmed by builder.
After 9 months and facing lot of harassment by builder smart world and their channel partner "Aryan realty Infratech", I have completely lost faith in both of them. they both are blaming each one and neither giving my money(with interest) or allotment letter.
I am already planning to file a criminal case of mental harassment against both as well as civil suits in HRERA/Consumer court.
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