Maharashtra State Road Transport Corporation [MSRTC] — About failure of AC bus between Swarget to Kolhapur on 20 and 21 May2024

Address: Avinash Haldikar mob 9225616855 Pune

I travelled on 20 May 2024 from Swarget to Kolhapur by Shivshahi bus no MH6 BW0197 at 8 am from Swarget it brokedown at Pargaon reason gear not operating it reached Kolhapur at 3pm.
2) on 21 May 024 I travelled from Kolhapur by Shivneri which started from Kolhapur at 12:45 pm and brokedown at Nagthane MSRTC authorised hotel before Satar reason cooling failed
I suffered breakdown on both the ways in my Pune - Kolhapur so failure rate being 100 percent I will suggest don't allow the bus to operate wihout maintenance certificate
I demand full refund of ticket I paid 500+525
Ticket details
Pune Kolhapur[protected]/05/24 07:50:44 RS 500
Kolhapur to Pune[protected]/05/24 12:33:38 RS 525