Maharashtra State Road Transport Corporation [MSRTC] — Buses not available

Either bring new Shivshahi buses or close them forever. First of all the buses do not come on time, they come late by an hour or two. And all the buses are very dirty from inside, no cleanliness, all the buses have broken AC boxes, you have to travel with putting the curtains inside it or the people sitting down will get cold.
Even if there are no seats in the bus, the passengers are allowed and the seated passengers are requested to adjust for them. While the conductor sits comfortably on his seat. Also because they get free food, they stop the bus in a hotel and when their eating is over they start the bus and hurry to leave.
Also they cancelled buses without any intimation and reservation people forces to travel by ordinary buses after 1 or 2 hrs of wating. Also the working staff are able to answer anyting.