Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
8%
Complaints
2450
Pending
0
Resolved
184
Avinash Haldikar Pune
I travelled on 20 May 2024 from Swarget to Kolhapur by Shivshahi bus no MH6 BW0197 at 8 am from Swarget it brokedown at Pargaon reason gear not operating it reached Kolhapur at 3pm.
2) on 21 May 024 I travelled from Kolhapur by Shivneri which started from Kolhapur at 12:45 pm and brokedown at Nagthane MSRTC authorised hotel before Satar reason cooling failed
I suffered breakdown on both the ways in my Pune - Kolhapur so failure rate being 100 percent I will suggest don't allow the bus to operate wihout maintenance certificate
I demand full refund of ticket I paid 500+525
Ticket details
Pune Kolhapur[protected]/05/24 07:50:44 RS 500
Kolhapur to Pune[protected]/05/24 12:33:38 RS 525