Claimed

MakeMyTrip India Complaints & Reviews

2
Updated: Dec 18, 2024
Complaints 8097
Resolved
3071
Unresolved
5026
Contacts

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

MakeMyTrip India reviews & complaints page 370

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Badi Kali Maa Muluktand
May 13, 2014
Resolved
Report
Copy
Resolved

Stay away from this one

I was booking holiday package for 4th July 2014 online but when they confirm my booking it shown departure date is 8th of June 2014 after 10 minutes of my online booking, right after i have send email to For any query regarding this package, please email us at [protected]@makemytrip.com but bounced back to my email. again i send email [protected]@makemytrip.co that also bounce back, I have filed online complaint but no response lastly...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Surindra Suthar
from Delhi, Delhi
May 13, 2014
Report
Copy

Horrible experience.....

I am writing in Utter disgust and dismay that my Money has been debited a week back neither I got ticket nor money returned back. Your helpless customer care keeps on giving new Booking IDs for an UNBOOKED TICKET with latest one IN1405B8S074068. I seriously dunno where to seek help from and what shall I do with these booking IDS. Its very easy for you guys to say that money is lying in payment gateway, now tell why I can't talk directly...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhuvansah
from Patan, Gujarat
May 7, 2014
Resolved
Report
Copy
Resolved

Ticket cancellation refund

Address: Mehsana, Gujarat

I booked my flight from A, bad to Pune on 24th of Indigo Airlines through Makemytrip website.Flight was rescheduled by more than 2 hours so I cancelled that flight bcos its useless for me.Makemytrip refunded me on Rs. 849/- out of my booking Amt Rs. 2724.When i make complain to make mytrip they told that Indigo has refunded this much amt to them.When i go through Cancellation Policy of Indigo Airline's website I found that if flight is rescheduled...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
shvr89
May 5, 2014
Resolved
Report
Copy
Resolved

Makemytrip Cheats people by not returning the refund.

Address: Kanchipuram, Tamil Nadu

Booking id: NU2H[protected] Actually I booked a package for hotel and
bus on 9th-april-2014 but due to technical error bus booking was not
confirmed so I told for cancellation of hotel also because if I am not
able to reach their then what is the use hotel booking. Later I got the
refund for bus booking on 17th-april-2014 then I again talk me with
costumer care for the hotel booking they told me wait...
Helpful
Found this helpful?
2 Comments
Report
Copy
C
cahareesh
from Manjeri, Kerala
May 5, 2014
Resolved
Report
Copy
Resolved

Booking id in1403b6s122071

Address: Bangalore, Karnataka

I SENT following mails to your correspondent Mr Hiten & Rakesh NO RESPONSE IS RECEIVED TILL DATE

I did sent 2 mails one on 1/05/2014 which is under

I wanted share my nightmare experience with you and your vendors.

Firstly regarding the vehicle.
See as per the itinerary the journey is too long. The vehicle which is provided is not vehicle. Its cart. You know we left delhi at 9.30 a.m...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhupal.chandramohan
Apr 30, 2014
Resolved
Report
Copy
Resolved

Fake offers and cheated after booking through makemytrip.com

Address: Bangalore, Karnataka

I have booked an ticket through makemytrip.com, while booking i have been prompted to DO NOT BOOK TICKETS THROUGH MAKEMYTRIP.COMavail 15% cash back through SBI credit card.
After booking.. They have given only 300RS instead of 1950Rs.
They told some stories...

DO NOT BOOK TICKETS THROUGH MAKEMYTRIP.COM


They are cheaters.. Fraudulent company.

Regards
Chandu...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Mehak Passi
from Delhi, Delhi
Apr 29, 2014
Resolved
Report
Copy
Resolved

Bad service of make my trip

Address: Pune, Maharashtra

I had been for aa tour to Hong Kong with make my trip it was our lady trip with them it has been the worst experience they r so. Mis managed they don't inform anything in advance more over after reaching to hong kong these people change the whole etinary they reschedule it the whle first day schedule was shifted to the third day and first day they kept it free moreover charged us money for that day for outing and third they told they would...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nitin01moudgil
Apr 29, 2014
Resolved
Report
Copy
Resolved

Not provided with promised services...

I had booked a Tour Package for Mauritius from 20th~26th Feb’14 after a long discussion with Make my Trip person….It was our Honeymoon Package, , , (Rs. 1.65, 000/-) As per the conversation the below itinerary was confirmed by them before leaving from India… AS CONFIRMED 20th Arrival, 21st – North Tour, 22nd – Leisure, 23rd – South Tour, 24th Leisure, 25th – Ile Aux, 26th – Leisure and finally...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vivekvp1990
from Chennai, Tamil Nadu
Apr 29, 2014
Resolved
Report
Copy
Resolved

Refund not credited

I cancelled my flight tickets on 30th March 2014 but so far the amount has not been credited to my account. The refund amounts to Rs 56000. I was informed from Make my Trip that the amount would be credited within a span of 3-4 working days or a maximum of 12 working days in case of Nationalized banks. But almost a month has been elapsed since I have cancelled the tickets but no quality response from them so far. Each time when I contact...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopal Menon
from Bengaluru, Karnataka
Apr 27, 2014
Report
Copy

Failure to respond to rebooking request

Address: Coimbatore, Tamil Nadu

US1312B3S002584 Booking ID. I have made atleast 20 calls over the past 6 days to have my flight re booked to an earlier date. All I get is excuses, and the same reassurances about a mythical 'call back'. Having used your service multiple times in the past, I can assure you that this will be the last time me, my family or any of my friends ever do....
Helpful
Found this helpful?
1 Comment
Report
Copy
W
Wasim Sorathiya
Apr 13, 2014
Report
Copy

Cash back not credited

Address: Mumbai City, Maharashtra

I had booked Mumbai to Dubai return flight on 25th March i.e booking ID NN[protected]. The reason I booked flight is due to 6% cash back on ICICI cards. I had properly entered deal code ICICIIF while booking but till now I didnt see any cash back. I write the issue to customer care and they only have answer I didnt entered any code and closing the case without any proper resolution. This is just cheating by makemytrip and their...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dakkumar
from Shujalpur, Madhya Pradesh
Apr 4, 2014
Resolved
Report
Copy
Resolved

Don't do business with makemytrip.com

Reasons To Avoid Doing Business With makemytrip.com (mmt) R1. Mmt screens incoming calls --- I am absolutely convinced. R1.1. If you select “new booking” from their phone menu they will take your call. R1.2. If you select “existing booking” they will either (a) not pick up the call at all, or (b) place you on hold, then disconnect you after sixteen minutes on hold. R1.3. If you select “dial an extension”, if you happen to...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
jyotishman
from Hyderabad, Telangana
Apr 3, 2014
Resolved
Report
Copy
Resolved

Cheating and fraud by Make My Trip

Address: Hyderabad, Andhra Pradesh

Hotel Confirmation Voucher
MakeMyTrip Booking ID - NH[protected]
Booking Date - Thu, 03 April 14


Dear Jyotisman Dutta,

Print Booking Confirmation

Thank you for using MakeMyTrip.com to book your hotel
accommodation.
For your reference, your
MakeMyTrip Booking ID is NH[protected] .
Kindly note, your booking is CONFIRMED
and...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nilesh1234
from Pune, Maharashtra
Mar 31, 2014
Resolved
Report
Copy
Resolved

MakeMyTrip.com - Refund status of booking id NU27013955687898

Address: Pune, Maharashtra

I have Paid Rs. 750 /- for Bus booking from Pune to Nagpur dated on 21st March 2014. But Ticket has not got confirmed and generated. When I asked to makemytrip.com for refunding money. They told me for refunding money. But till 31st March 2014, they are not able to refund my money to my account no. [protected] It is totally cheating. They should refund money within 7 days like any other traveling site. Later, I have booked same...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhijit.de123
from Mumbai, Maharashtra
Mar 24, 2014
Resolved
Report
Copy
Resolved

Refund status of booking id nr2151414899004

Address: Bangalore, Karnataka

Dear Concerned,

I have booked a railway ticket through make my trip for 12246 Duronto express of 25 Mar 14 under booking id NR[protected] dated 24/01/14. The details are as follows :-

(a) Train No 12246 YPR-HWH Duronto Express
(b) Passenger -2 (1 Adult and 1 child)
(c) Date of journey -25/03/14

The details of the transaction (TO TRANSFER/abhijit trail tkt/[protected]/NA/INB -TRANSFER...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
shrikantj66
from Durg, Chhattisgarh
Mar 21, 2014
Resolved
Report
Copy
Resolved

No credt of cash back ...cheating promotion web site

Address: Indore, Madhya Pradesh

To, Make my Trip complaint cell I am really frustrated over follow up for the benefits those are offered to me by MMT, so I am summarizing them : 1. Booking via log in to own account for quick inclusion of reward point is practically not happening for my recent following booking I could not open with password so is not accounted for pay-back points Booking ID - NP[protected] Booking Date - Sat, 15 Feb...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
UMESH SHENOY
from Mysore, Karnataka
Mar 19, 2014
Resolved
Report
Copy
Resolved

Refusal to cancel return ticket- goa-blore 23/3/14 and refund amount

Address: Mysore, Karnataka

I have made bookings thru your esteemed portal on Booking iD - NF[protected] on 30th Jan'14 for 2 o[censored]s- by Goair on round trip - Blore -Goa - dep 15th Feb'14 by G8-485 and return ticket Goa- Blore on 23rd Mar'14 by G8-286. Airline (GOAIR) PNR is 1UTAAI. I have paid Rs 14, 824/ each- Ref Invoice no. NF-23886 for Rs 14, 824/- Each of the sector is a 'Refundable. Whe I wished to cancel the return sector - Goa- Blore on...
Helpful
Found this helpful?
10 Comments
Report
Copy
Address: Hyderabad, Andhra Pradesh

Sir,
I have booked a ticket for my return journey from makemytrip (Atlanta to Hyderabad) on 20 April 2014. E-Ticket shows that the ticket is refundable (NN[protected]. I have made numerous calls to makemytrip. They say that I will not be getting a penny if I cancel my ticket and says it is non refundable ticket....
Helpful
Found this helpful?
3 Comments
Report
Copy
M
maiakareli
from Mumbai, Maharashtra
Mar 17, 2014
Report
Copy

No refund even after a month

Address: Mumbai City, Maharashtra

I booked a return ticket through Makemytrip.com against the booking ID NN[protected] for travelling from Shanghai to Pune on[protected]. Due to the late arrival of AI 349 from Shanghai on[protected], I missed the connected flight (9W 618) from Mumbai to Pune and after a lot of troubles I reached Pune at midnight by road and on my own arrangment as neither AI nor Jet entertained me at airport. However, on the direction of AI, I approached...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
ssss2
from Chennai, Tamil Nadu
Mar 15, 2014
Resolved
Report
Copy
Resolved

Makemytrip took money but didn't book the flight

Address: New Delhi, Delhi

Made my booking this morning to go home for Holi where my wife and kids are waiting for me to come. Booking ID N[censored]9902. The booking was taken, Rs. 13948/-money deducted from my account. Immediately, I get a response that the booking has failed. How can Makemytrip do the booking without locking it for the few seconds it takes to process the payment ?...
Helpful
Found this helpful?
3 Comments
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR