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MakeMyTrip India Complaints & Reviews

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Updated: Dec 18, 2024
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MakeMyTrip India reviews & complaints page 366

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S
sawantsiddhesh16
from Mumbai, Maharashtra
Sep 4, 2014
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Not providing customised package as per their promise

Address: Mumbai City, Maharashtra

I wanted to book a customised package for Singapore and other destination for which i contacted Make my trip in the 3rd week (approx date) of August. My case was taken up by their advisor Ms. Megha Biswas and i was assured that i will get the itenary by the same day in the evening. Even after repeatative follow ups via social media make my trip did not make an effort to work on my query. Later this case was taken up by other advisor Mr. Anuj...
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sathivelveerappan
from Malappuram, Kerala
Sep 2, 2014
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after making payment not getting pnrno

Address: Coimbatore, Tamil Nadu

sir on 1st september i have booked one ticket coimbatore TO mumbai in your wepsite by central Bank of india and Bank transaction no is[protected] but noy yet get PNR No my name is naveenkumarsakthivel and email id is [protected]@yahoo, in my journy date is 7th september 2014...
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Taposh_Sarkar
from Hyderabad, Telangana
Sep 2, 2014
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Hotel Booking : greatly embarrassing and mentally torturing

Address: Hyderabad, Andhra Pradesh

Hi, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I had made a Hotel booking through MakemyTrip for a well planned trip to Chickmagalur on 15th August 2014. The booking details is as below. · MakeMyTrip Booking ID: NH[protected] · Booking Date: Fri, 08 Aug '14, 14:15 hrs · Total Amount: Rs 4277 · Hotel : Hotel Benaka Residency, KM Road, CHIKMAGALUR Ph no : [protected] / [protected] · Room...
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arvindmalav
from Bengaluru, Karnataka
Sep 1, 2014
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MakeMyTrip.com | Big name- Worst Service

Address: Bangalore, Karnataka

MakeMyTrip.com is living upto their caption – Memories Unlimited. They have been making my memories Unlimited ( worst in my case). Narrating a worst experience with so called No-1 Travel site in India. I booked Flight from makemytrip on 2nd Aug’2014 for nov-Dec’14 to be part of my brother’s wedding. The Flight timing was, departure at 11:15 am from Bangalore (27th Nov ) to arrival in Indore at 1:10pm. From there, I...
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prajnahegde
from Bengaluru, Karnataka
Sep 1, 2014
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Amount deducted : Ticket not booked : Amount NOT refunded even after 40 days

Address: Bangalore, Karnataka

Hi Team, I have booked a ticket from Siddapur to Bangalore on 24th Jul for ( DO J : 31st Aug). Amount of 1740 has been deducted from my account but, I did not get my booking done. Attached is the screen shot of the bank transacton. I did not get Booking ID generated in my account, in makemytrip .com Please help me in getting my money refunded. Regads, Prajna Hegde...
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Dipesh Patangia
from Delhi, Delhi
Aug 31, 2014
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booking ID 1408b2s150795

Address: Mumbai City, Maharashtra

I wanted to book a honeymoon package in kerala and I had shortlisted specific hotels and flights.so I put up a query on FakeMyTrip. Oops. sorry. MakeMyTrip I got on a chat with one of Mis-sell experts given below is the actual chat transcript between us which he has emailed to me[12:47:51 AM] Hi, my name is Axxxxxx Sxxxx. How may I help you? [12:47:59 AM] Axxxxxx Sxxxx: hi [12:48:11 AM] Axxxxxx Sxxxx: are we conencetd [12:49:33 AM] Dxxxxxx:...
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Neel Karan Sondhi
from Bengaluru, Karnataka
Aug 31, 2014
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Complain for Booking ID : NF2201335348011

Address: Bangalore, Karnataka

Hi, This is in regards to the booking made on the Make My Trip website for my Family. On the 15th AUG 2014 I was making a booking for my family. Since I have recently moved to Bangalore from Chandigarh I wanted my family to come and visit me over in the month in Oct. I wanted to make 3 booking’s for my Father, Mother & Sister since all 3 are living in 3 different parts of the country and we always get together during the Festive...
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nisarbhat2003
from Pune, Maharashtra
Aug 27, 2014
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Booking Reference NF7901143324134 Cash Back

Address: Mumbai City, Maharashtra

Dear concerned, i had booked a ticket on makemytrip mobile application and was promised a Rs. 1200 cash back without any terms and conditions if I use the hdfc credit card. I used the same and put the right code also, now when i have recieved my this months credit card statement without the cashback being credited to my account. the makemytrip.com is refusing give any answers to me inspite of calling them as well as writing on their official...
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Kailash Mehra
from Noida, Uttar Pradesh
Aug 26, 2014
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money refund with compensation

Address: Gurgaon, Haryana

This is regarding the MakeMyTrip Booking ID - NH[protected], booked on 13/08/14, for staying on 15th and 16th Aug 14 at Hotel Teg Royal, Amritsar. This is very sore and unacceptable experience for me with makemytrip and I regret to say that this is not the first time, previously too we got stuck into same situation due to your unreliable service.&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt; I...
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sameer666666
from Delhi, Delhi
Aug 26, 2014
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not willing to give my refund amount

Address: East Singhbhum, Jharkhand

I booked a ticket from make my trip dot com . The booked ticket details are:- MakeMyTrip Booking ID NF[protected] Booking Date Mon, 11 Aug 2014 After booking the ticket I cancelled my ticket within 30 minutes. And while cancelling my e-ticket through mobile, I took a screen shot of the cancelled statement that appeared on my mobile screen. It was clearly mentioned that a total refund amount is Rs 3881 INR, which was mentioned to...
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Rahulsoni24
Aug 21, 2014
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Waiting for refund from long time and not yet received

Address: Bangalore, Karnataka

Hello Team,

We had booked a Flight ticket through Makemytrip.com but had to go for cancellation due to incorrect details. They assured us that we will get the refund within 15 days which is a quite long time but we waited to follow the standard process. It is going to be 2 months now and we did not get any refund from them. We called them sever time and wrote many emails to resolve this issue and provide the refund to us ASAP....
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ashishdd84
from Mumbai, Maharashtra
Aug 21, 2014
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no refund of the deducted amount without booking

Address: Mumbai City, Maharashtra

I tried making a hotel booking on 14th august, the booking was not confirmed and the charges Rs. 10398/- where deducted from my account.
I was told that there was some error in the payment gateway and the amount that I was charged will be refunded in 72 working hours. first complaint reference id[protected]
Now its been one week and there is no refund. When I again contacted make my trip they asked me to email my bank statement.br...
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PKeshari
from Bengaluru, Karnataka
Aug 20, 2014
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Money Deducted while the transaction was unsuccessful

Address: Bangalore, Karnataka

I was trying to book the round trip tickets from Varanasi to Bangalore for 13th December and return date 23rd december.The total amount of the ticket was 16814Rs. The Transaction was not successful.In how many days will I get the refund? I did not receive any Text message or any email confirming the booking I just got a popup message saying transaction was not successful and the balance got deducted from my HDFC account....
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madds313
Aug 20, 2014
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Inappropriate seat allotment and Refund

Address: Lucknow, Uttar Pradesh

I was not allotted the seat which I booked (AC recling seat) and was given an ordinary (non-reclining)seat.Despite telling all the BUS staff and make my trip staff (Mob-[protected]), their behaviour was VERY BAD especially the person with mob no.mentioned and they did nothing! They charged me with a higher fare and allotted a NON-RECLINING seat. The behaviour of the bus staff was also very rude and intolerable. I had severe problem in my...
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Daipayan25
from Kolkata, West Bengal
Aug 20, 2014
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Cheated with refund of cancellation amount.

Address: Kolkata, West Bengal

An air ticket was booked via MakeMyTrip on 15/8/2014. The amount for booking was Rs.1585. Ref ID: NF[protected]. PNR:HBRJVT I cancelled the ticket on 16/8/2014.The cancellation amount shown in MakeMyTrip and in cancellation email are different.Before Cancellation the cancellation charge shown was 585 Post cancellation the amount to be refunded changed to 874 from 1000. Again on the amount to be refunded in the cancellation email changed...
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Abdul
Aug 19, 2014
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Reimbursement of extra Spicejet Ticket bought on Jul 13th

Address: Hyderabad, Andhra Pradesh

Hi, I had initially made a booking (MakeMyTrip Booking ID: NF[protected] but had called MakeMyTrip to cancel one passenger's tickets (Niveditha Murthy). I received a message that my request was fulfilled. I was able to board the flight to Kochi on Jul 9th, but for some reason, my flight back on Jul 13th was canceled and neither MakeMyTrip nor, SpiceJet, had intimated me of the same! I had to purchase a new ticket from SpiceJet directly...
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Nikil2514
from Mumbai, Maharashtra
Aug 14, 2014
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Cancellation of Bus Ticket

Address: Mumbai City, Maharashtra

Hi, My reference ID :[protected]. I had booked bus ticket on Aug 11th for Aug 15th Trip, but due to personal reason i had to cancel the ticket that day itself. . I have written a mail to MakemyTrip to cancel the ticket but there is no response from past 3days. Its a Rule that % of refund will be reduce as the cancellation is delayed. This is so bad from the company that there is no response for the mail and my refund amount...
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sambhavncj
from Delhi, Delhi
Aug 13, 2014
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Non receipt of Cash Back/ Refund

Address: New Delhi, Delhi

I have booked round trip ticket to Singapore on 12th July 2014 and I was committed by Mr. Karan Anand (Extn: 3484), I will get Cash back of Rs. 1000 per ticket. My departure date was 25th July 2014 and return date was 2nd August 2014. It is more than one month, I have not received cash back till date. My booking id is as follow :- 1. IN1407B1S056812 2.IN1407B1S056789 3. IN1407B1S056733 Further, I have drop many mails to Mr. Karan...
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ashtaa
from New Delhi, Delhi
Aug 10, 2014
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Regarding fraudulent cash back offer (Mmtapp500)

Address: Gurgaon, Haryana

I had booked Air ticket from MakeMyTrip.com via Makemytrip App from Android phone.
As per the Offer I was supposed to get a CashBack of Rs 500 (Coupon Code : MMTAPP500).
But I didn't received any CashBack, Neither they are able to justify that why I am not eligible for cashback.

Offer Page : http://www.desidime.com/forums/hot-deals-online/topics/get-rs-500-off-on-one-way...

When...
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divjot1986
from Delhi, Delhi
Aug 8, 2014
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Incorrect booking has been done

Address: New Delhi, Delhi

Hi team,

After numerous mails and phone calls, i have reached to a conclusion that i will be lodging a complaint against Make my trip on the consumer forum and will go viral about marketing the fact that i have been robbed by the company, i have always used Make my trip as my bookings for travelling around, also to add i am an employee at American Express and people here only use Make my trip, However in the recent past i...
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