Makruzz Private Limited — Refund not received.

Address: MAK LOGISTICS PVT LTD 2nd floor, GATI Building #99, J.N. Road Delanipur Port Blair - 744102 Andaman & Nicobar Islands
Website: www.makruzz.com

I was supposed to travel in Makruzz ferry with a group of 9 people including me on 3 occasions. But due to unfortunate restrictions on tourism activities in Andaman and no clear future on the pandemic situation, I cancelled my bookings which are as follows:

1. Port Blair to Havelock.
Booking Reference( PNR ) : RSSTGT
Date Of Travel : 21/02/2022.
Ticket Cost: Rs. 14256.

2. Havelock to Neil Island.
Booking Reference( PNR ) : TGFXRK
Date Of Travel : 23/02/2022
Ticket Cost: Rs. 12132.

3. Neil Island to PortBlair
Booking Reference( PNR ) : HPTCQA
Date Of Travel : 25/02/2022
Ticket Cost: Rs. 13194.

Above are the details of our booking and I cancelled all 3 for all 9 passengers given in the respective PNR's. I have cancelled this booking on 16th January 2022. I have yet not received any refund from Makruzz. I have sent them multiple emails and they come with standard reply that refund is under process. Please help me in getting my refund.
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    MAK LOGISTICS PVT LTD 2nd floor, GATI Building #99, J.N. Road Delanipur Port Blair - 744102 Andaman & Nicobar Islands
    India
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