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McDonald's India Complaints & Reviews

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Updated: Mar 1, 2024
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McDonald's India reviews & complaints page 9

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S
Shreyas28
Dec 2, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Not Refunded since 18 November 2022

I ordered through their mobile site and paid using GPAY. The transaction was completed successfully but on their website they claimed order failed and that any money deducted will be refunded within 3 business days. Even contacting on their feedback email hasn't gotten any resolution...
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V
Vinit Swami
from Mumbai, Maharashtra
Dec 2, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
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Refund of my Amazon pay balance

I have two transactions of 564 rs on 16th November in which the amount got deducted from my Amazon pay balance but the order didn't get placed on the mcdelivery app, on the mcdelivery app it says the refund amount for both amounts is initiated, but it is still not showing in my Amazon pay balance, its been 15 days now, when is it coming

contact me on

[protected]@gmail.com...
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D
DrNaveen Uppal
Nov 26, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
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Parcel Was Already Open

Hello Team,

Just to keep you posted that the delivery parcel i received was already open. When i asked the delivery boy the reason he didnt answer my question and left. Also, i feel like he was not the correct delivery boy as per the information on zomato. The name was different showing on application and the delivery said a different name. Morever, the location for the delivery was showing some other place but he was roaming...
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R
rizvanimansuri
from Anand, Gujarat
Nov 24, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
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Service not provided

Address: Nadiad, Gujarat 387001

Hello respected,

I want to complaint for following store,
McDonald's
[protected]
https://maps.app.goo.gl/34RSY2B1scGQWqx36
Nadiad, Gujarat

My complaint regarding
First of all while ordering they are not entering proper number because we are not getting invoice on our bill.
Second, they are providing straw and cap on cold drink cup,
So how they provide on zomato...
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R
rizvanimansuri
from Anand, Gujarat
Nov 24, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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No service although service charges is paid

Address: Nadiad, Gujarat,387001

Hello respected,
I want to complaint for following store,
McDonald's
[protected]
https://maps.app.goo.gl/34RSY2B1scGQWqx36
Nadiad, Gujarat

My complaint regarding
First of all while ordering they are not entering proper number because we are not getting invoice on our bill.
Second, they are providing straw and cap on cold drink cup,
So how they provide on zomato and...
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C
ChHjag
Nov 21, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Unethical behaviour of delivery boy

I ordered a meal from orion east mall, banglore and their delivery services linked up with DUNZO are really really worst, delivery man named mohd. faizan didn't have ettiquettes how to talk to costumers and was not delivering my order to my door step he was saying :-if there is no lift i won't come you come 1 floor down or i'll return order, when i said okay return the order then he giving me attitude with his looks and gone....
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M
Maulik Jethva
Nov 21, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Refund did not received

Hi, I have ordered on 6th November 2022. The payment was failed due to technical issue. I made payment through amazon pay. But still I have been waiting for refund. It has been more than 15 days. I have not seen scenarios where it takes this much of time. Please do it as soon as possible....
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S
Shifa firoz vankalwala
Nov 21, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Product

Address: Gunjan vapi, gujrat

Hello,
Yesterday i had worst experience in McDonald's. I had order aloo tikki but it was not any stuff inside. They only served me bun and tikki and nothing else. They haven't add any Tomato and onion or sauces. The tikki was also very weird and tasteless.
My order number was VCJ-DL[protected]. The location was vapi, gujarat.
Very bad experience in McDonald's.

Regards,
Shifa...
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R
Rupal0205
from Mumbai, Maharashtra
Nov 18, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Money debited and order not captured

Hi,
On Oct 08 i placed an order via online app and money got debited with no order captured. Upon calling they booked order and said I pay by COD and online debit will get refunded as itbis known issue of of system glitch. It's been several weeks I am following up with customer service calls and no resolution.
Order # MBO-DL[protected]
Amount 724...
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V
Vanshika1201
Nov 18, 2022
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Burnt patty

I ordered from McDonald's Ground Floor, Rachna Cinema Complex 2, Rajendra Place, New Delhi, Delhi 110008
I ordered from swiggy and they sent me this burnt burger
I could could smell it was burnt then I checked and found that the burger patty are burnt
My order id is[protected]
I have clicked the picture too...
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Y
Yash pasari
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Iced coffee

Address: McDonald's ganga platino kharadi pune

90% was filled with ice. 2 sips and the drink was over. Not at all accepted from this type of outlet...
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Y
Yash pasari
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Iced coffee

Address: Ganga platino pune kharadi

In the iced coffee, 90% was filled with ice... 2 sips and the drink was over... 90% was filled with only ice...
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T
Tanmay Kadam
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Refund issue mcdelivery

I ordered from mcdelievery on 6th November via amazon pay, I ordered thr product twice, money got debited 2 times but order was not placed, so I called the mcdonald restaurant to inform them, they said order has not came to them, so they cant help me, when I checked the mcdelivery application payment history, my order existed there. It was upated that it will be refunded in 2-3 days.. so I waited for 3 days, but I didnt got any refund so...
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T
Tia Pandey
Nov 16, 2022
Nov 17, 2022
This thread was updated on Nov 17, 2022
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Refund not received even after 10 days of payment failure

I ordered twice from the Mcdelivery App in the last 2 weeks, both the times App acted strangely and hanged at payment processing page. Both payments got deducted from the wallet and order didn’t get placed.
Refund status under payment history has been reflecting as Intiated since then, but none of them is yet done.
The refund period is 7-8 days as per the policy, but it’s already been 10 days since it’s showing as Refund...
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O
onkaragarwal
from Allahabad, Uttar Pradesh
Nov 13, 2022
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Payment overdue against party Nandan Kanan Water Retreat Allahabad

The company hasnt cleared the amount yet for the staffs of mcd Allahabad who visited on 13th october 2022 at Nandan Kanan Water Retreat Allahabad,
amount due is Rs-25, 500/-...
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P
Piyujas@gmail.com
Nov 9, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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Refund not received yet

I ordered twice on McDonald's app on Nov 3, 2022, Payment was made from my amazon pay balance but orders did not go through it is showing refund initiated in McDonald's app but I have not received refund.Order were placed on Nov 3 from [protected]...
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N
Nishan Mand
Nov 8, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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My money stuck in mcdonalds

Address: handiaya barnala 148107

My money was successfully deposit in mcdonalds store my money was Not register in mcdonalds store I sent two times my money but still they not received that money
kindly responded as soon as possible...
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S
shivamdubey2907@gmail.com
Nov 8, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Refund is not provided yet

Address: MacDonald ghatkopar

I was making payment through Paytm which didnt turned out to be successful that time, made a card payment in advance!! But the money was debited

The person on floor named omkar khot, assured the payment will be refunded to you within 7 to 14 working days the payment made on 21 October 22
And we contacted him on 1 nov he asked us to be patient and wait he was ignoring calls and texts i contacted him today now hw says...
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M
malkeets272@gmail.com
from New Delhi, Delhi
Nov 6, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
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Coke is being provided in unwashed plastic glasses

Address: 1st Floor, Kukke Plaza, Akshayanagar, Bengaluru, Karnataka 560068

I went to mc donald’c 1st Floor, Kukke Plaza, Akshayanagar, Bengaluru, Karnataka 560068, there i found that when they have the coke to me in plastic glasses i have seen a white layer of wax/ oils and i showed to the employee as well then she said ok i will give you in another plastic glass. When she provided in another glass i have seen same whitish layer and showed to her as well, then she called their manager and i showed tohim as well....
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S
Saurabh kawade
from Powai, Maharashtra
Nov 5, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Contaminated discoloured water

Address: McDonald's rainbow plaza near shivar garden pimple saudagar 411027

I have been a regular customer of McDonald's and today I was shocked to see that the water coming from the water dispenser is contaminated and discoloured, I drank a glass before noticing it and now I am worried that it may cause serious illness, and who will be responsible for that if that happen, it was not expected from such a renowned food industry and it is highly unprofessional, I demand strict action against the store management...
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