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Medlife Complaints & Reviews

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Updated: Apr 6, 2023

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So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝

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Order Invoice not available for my Orders not Resolved

Payment not returned after returning the product

Promotional Messages and calls

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want to delete my account permanently

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Refund of order number - OR5397XPC-001A

Delivery getting delayed

Medlife reviews & complaints page 14

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I have ordered medicine from cheater medlife app and they sent me the wrong medis so i re-ordered the same medicine ..again they had sent me the wrong one..now i hv 2 wrong medicines with me to return.. i have to forcefully return the medicines bcz they are wrong ones..They had picked the wrong medicines from my side but till now they have not intatiated the refund of amount 340rs to my bank account.And it has been two months.
Even...

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Website: www.medlife.com

I get spam calls 2 to 3 times per day.
this is very annoying.
Please stop these spam calls....

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I had placed an order on Medlife for medicines on 21st October, however wrong medicines were delivered to me on 23rd October. So I raised a complaint to return the medicines and initiate my refund. There was no action from them and I kept calling them again and again. The status in the app showed that the medicines were already picked up however the same was not the case. After so many calls they finally arranged to pick up the medicines...

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I have called up their customer care thrice and have asked them to remove my number from their spam Sms list. I still receive minimum 20 marketing messages from Medlife...

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There is no option to completely delete my account with Medlife.
I have emailed and called them but they have not deleted my account yet.
So please take action and make sure my account with my registered mobile number is completely deleted....

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Address: Bangalore

Every day atelast they will call 10 times in a day and trouble.
Despite requesting them 1000 times to deregister my number they are not doing it....

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Address: Vaswani Centropolis, 5th & 6th Floor, Langford Rd, Bheemanna Garden, Shanti Nagar, Bengaluru, Karnataka 560027

I keep getting spam marketing calls from Medlife four or five times a day. This is really disturbing and is a potential breach into my privacy. I've complained about it, but if they don't stop, I'll be bound to take legal action.

Complainant,
Aditya Mishra,
Registered Mobile Number : [protected]....

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Its my humble request, please delete my account with immediate effect...

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On 23rd Oct I received couple of calls from Medlife telemarketing for order and I placed order with one of them over phone for which they shared an SMS link of razorpay for payment & I paid Rs. 3, 981.33/- . After payment they cancelled the order & when I called customer care they told don't worry it'll be refunded in couple of days.

I had waited till 27th Oct but no refund received then I called customer care again and executive...

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Address: Pune

I keep getting unsolicited marketing calls from Medlife. This is despite complaining to them every time on call and via emails. Calls are received from different numbers every time. This is really disturbing and there seems to be no solution or end to this. This is serious breach of privacy and amounts to harassment of general public....

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I received a faulty thermometer. I placed a return order and the date for pickup was given as 29th September 2020. It is 2nd November and no one come till now. I have called Support 5-6 times and everyone has lied till now. Some even lie saying that I never called them. On Twitter, they asked me to wait and after 4 days, they tell me that they can cancelled my pickup request without any valid reason. I called Support again today and the person...

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Medlife Care Support
to: "[protected]@gmail.com"
date: Sep 12, 2020, 10:55 AM
subject: Refund of excess payment paid for Rs 15177/- against order Id-OR4455LYA-005A dated:03.05.2020 - #00550922 [ ref:_00D2v1Y8hm._5002u7y7Qh:ref ]
mailed-by: n9lebpjacr0t.2v-1y8hmeac.ap13.bnc.salesforce.com

Dear Customer,

We would like to inform that the refund related to Order ID: OR4455LYA-005A...

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Address: Priyanka Roy LAKEVIEW HOUSING COMPLEX FLAT NO. – H3/B/4/7 B/1, DRAIANGE CANAL ROAD, P.O.- SANTRAGACHI, HOWRAH -711104 West Bengal

Certain medicines were ordered by the undersigned through Medlife App, which has been confirmed by Medlife vide order no. OR0387WOA-003A on 16.09.20 and the Tax Invoice was generated by Medlife bearing No. CCU04/21/3130/58 dated 18.09.20 of Rs. 1826.59 against pre-payment but Medlife delivered WRONG Medicines on 19.09.20 evening though the correct invoice was attached with the packet. In spite of my repeated follow up and their verbal and...

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They did not care at all and still irritating me with their mails, sms and they did not delete my account .

I want my medlife account to be deleted and no further mails and sms

Acount no [protected]
Mail [protected]@gmail.com...

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I need to delete my account from Medlife as they are harrassing me by sending spam messages and calls. I DONT WANT ANYMORE MESSAGES AND CALLS FROM MEDLIFE...PLEASE DELETE MY MEDLIFE ACCOUNT AND STOP HARRASSING ME. I DO NOT WANT THEIR SERVICE ANYMORE....

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Address: Vaswani Centropolis, 5th & 6th Floor, Langford Rd, Bheemanna Garden, Shanti Nagar, Bengaluru, Karnataka 560027

Hi Team,

I have placed 2 order. Order number #OR2093IKA-005A placed on 18/10/2020, Order number #OR6177AU-003A. Find screenshots attached on both the order.

1) Order #OR2093IKA-005A
Order was placed on 18/10, doctors consultation was scheduled on 18th Oct, which has not happened yet. Order was supposed to be delivered today, that is on 20th October. However order is still on the same status since 18th....

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Hello my name is ashok, my order no
OR1495RT-002A
I ordered a medicine in medlife
and I cancelled the product still they delivered to me and I kept return request they are not taking return
they r cheating indirectly
Pls take return and refund...

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Website: Medlife.com

On 1st of sept, a person from their company came and collected the blood sample but did not give it in lab, since then they’re promising to return the amount, but no response yet....

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Address: Mumbai

I'm getting calls from Medlife customer service everyday. Please stop calling to my number.Its just irritating me....

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I have sent around 20 emails to Medlife asking them to unsubscribe me and delete my account and all personal information associated with it. They are not complying to my requests. Medlife is constantly harassing me with repeated unsolicited promotional text messages.

It took this company 4 hours to subscribe me without my consent, and it's been 26 days now since I asked them to unsubscribe me and delete my account. Their customer...

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