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Updated: Apr 6, 2023
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Refund of order number - OR5397XPC-001A
Delivery getting delayed

Medlife reviews & complaints page 70

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S
SumitSinghal2
from Gurgaon, Haryana
Jun 25, 2018
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medicine not delivered on time

Address: Gautam Buddh Nagar, Uttar Pradesh, 210301
Website: medlife.com

First time order on medlife with the hope of getting the medicine on time but it was not happened. I ordered the medicine on 21st june and that time the delivery date was 23rd june i was ok with the date. Then without notifying me they changes the date to 24th june. I talked to customer care with this issue but they are really helpless guys sitting and not working. Then on 24th june the medicine still not delivered i asked then the reason...
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Revathi murthy
from Bengaluru, Karnataka
Jun 23, 2018
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very bad customer service

Address: Bangalore, Karnataka, 560064

I had placed order 1 wk back... Customer service ppl (Rahul) called through phone for confirmation of tablets... I confirmed all the tablets name with spelling and they had taken... But again and again they keep on calling and taking same confirmation and also customer ppl where very rud.. It's very irritating... Finally i had cacanlled my order... Very bad service from medlife...
Pls give proper training to your customer service care...
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EktaSingh541
Jun 21, 2018
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received one empty box of brilinta 90 mg

Address: 400104

My order number is OR4129ME-008A.
I ordered 13 medicines and received one empty packet of brilinta 90 mg with broken seal inside a box. I immediately called to customer care and the number which i received with out for delivery message but they didn't ensured anything about this.
Please check on this or either provide my refund or provide a proper medicine packet....
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A
Ashi0415
from Delhi, Delhi
Jun 19, 2018
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no confirmation of medicine and not picking up the call

Address: New Delhi, Delhi, 110092

No one is receiving call, i am waiting more them 30
Min but the transfered call is not picked by any executive further the prescription os uploaded 2 days ago but the medlife team not resonding and taking action about this.

Medlife is not care about their customer, medicine is neccasary product its not a luxury but they dont have resources to do this.
Govt. Should cancel their license
They dont have the...
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Sampadaherekar1983
from Mumbai, Maharashtra
Jun 18, 2018
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no refund received yet

Address: Mumbai City, Maharashtra, 421503

Wrong info given by team-Pharmacist as Control D glucose strips are universal and can use on any glucometer. Another staff gave info as we can't use o another machine so requested to cancel entry but not cancelled by medlife. when I received msg as medicines r out 4 delivery, I cancelled order again but still it reached at home and delivery person force to accept that. after calling so many times it is taken back from Medlife but didnt got...
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Akkii
from Mumbai, Maharashtra
Jun 16, 2018
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delivery me high value medicine in wrong packaging/ expired

Website: www.medlife.com

I had placed a vaccination order online to medlife.com (Online pharmacy store) for new born which they had delivered me expired/wrong packing. Later on i had complained to customer care they said they will collect it back and refund me the same. After 15-20 days no one came to collect. Again i tried to contact them but there senior neglect me n always busy whenever i called they replied they will call me back once they get free but never...
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Satya Sindhuja
from Hyderabad, Telangana
Jun 16, 2018
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delivering damaged products that too with a late of 2 weeks.

Stupid customer care and delivery service with absolutely no sense of handling customer issues and moreover big liers and fake promises.
Order gets delayed every day rescheduling by it self and a call comes up for confirming the same every day. Never ever delivers the product on promised date. Damaged packets were delivered and i've raised replacement for the same.

Suprisingly the packets which i've returned came back...
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Basu1640
from Delhi, Delhi
Jun 15, 2018
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medicines ordered on 12.06.2018 order no or5655jk-01 ga

Address: Kolkata, West Bengal
Website: Customercare @ Medlife.com

Order placed for budamate 400mcg capsules and tiate -9 mcg capsules 1 unit each along with other medicines like urimax, lumia, fabutaz etc. But instead of budamate and tiate capsules, i received transhaler for both which i don't require as i possess lupihaler which is meant for inhalation from capsules. Pl arrange to return both inhalers and supply capsules of budamate and tiate. For adjustment of amount you pl send diator - 2 units and dimax...
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Vinni Maru
from Mumbai, Maharashtra
Jun 15, 2018
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delayed delivery ,customer care and system issues

Address: Mumbai City, Maharashtra
Website: Medlife

The worst app ever! Worst customer care and delivery service with absolutely no sense of handling customer issues and big liers!
Your system is faulty and shows different orders, price to be paid and quantity orders to customers and executives. Order gets delayed every day rescheduling by it self and a call comes up for confirming the same every evening. None of the delivery boy picks our calls and all customer executives are useless...
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Bineetpreeti
from Aizawl, Mizoram
Jun 10, 2018
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expiry date medicines delivered

Address: 781015
Website: Medlife

My order id is or4956pj-001a. My invoice date is[protected], and medicine expiry date is may 2018.

I want to get contacted and an explanation for such negligence which can cost a person's life. I want my money back.

Call me on [protected], and resolve it immediately or else i will be forced to go to the consumer forum and public forum for resolution....
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P
Pravin B Ghadge
from Delhi, Delhi
Jun 9, 2018
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please don't buy anything from medlife international pvt ltd

Address: Bangalore, Karnataka
Website: www.medlife.com

This is an online shop where we can buy medicines but this is the worst app and online services for buying medicines in my opinion.

I want to share my experience which is more than worst.
I've ordered medicines on 31/05/2018 (Order No. OR7084XM-003A) and then they supposed call me for the confirmation on 01/06/2018 but the haven't done that, so I called up on the customer care at[protected] and confirmed the order,...
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N
nagendranekkala
from Bengaluru, Karnataka
Jun 11, 2018
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return pick up not happened

Address: 530029

I have given several complaints on the order or1413lk-002a, every time the agent is saying we will inform to third party to collect it, please wait for two days, almost one month is over and i have raised 6 times till now, every time same communication.No one has turned up to collect nor my money is returned back, The Customer service agents are fooling the customers by giving wrong info, if possible plz listen to my all conversation with...
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Chanda Kadam
from Mumbai, Maharashtra
Jun 7, 2018
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9821981946 reg no for medicine

Address: Mumbai City, Maharashtra, 400102

In line with the subject undersign Chanda [protected] ordered medicine fm last 3day .and have been trying to get my medicine from last 4days but still not getting from your team. U can check how mANY TIMEs I have on 5th they had delivered wrong medicine and getting correct medicine they cancelled my order again I asked them to open on 6th and again paid the bill 2nd time I got a message they will deliver on 6th 7pm but they didn't. Continuesly...
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PKS6150
from Bengaluru, Karnataka
Jun 6, 2018
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complaint regarding refund of payment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: medlife.com

I have placed one order bearing number or875ga-010a and the same is delivered in time. The payment of rs 2413.39 was made on line as well as by cash to the delivery boy, as i was not available at home and there was no intimation of online payment either at my home or to the delivery boy.
Thus double payment was made for the above order. I complained to the customer care and they confirmed that one payment will be returned within a...
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chandu5682
from Hyderabad, Telangana
Jun 6, 2018
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payment taken again saying pay in cash

Address: Hyderabad, Andhra Pradesh, 500050
Website: www.medlife.com

I gave you a order or6741xn-001a from the number [protected] on 1 june 2018
You have verified the order by calling two times one from your agent and other from your doctor very good
Then stock verified
Got payment link (Means i have to do payment)
Ok payment done from mobiwik got 250*2 times super cash
Now from 3 june it is saying out for delivery, courier boy came said you pay the amount i will give the...
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Tushar jalan
from Kolkata, West Bengal
Jun 6, 2018
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received a wrong medicine

Address: Purulia, West Bengal, 723101

As i have ordered few medicines but the medicine was of someones else in the name of anup kesh but i have complained many times for the medicines to pick it up and also given complaint in the medlife app with order id for the pick up of the medicine more than 4-5 times and mny times in the call also as i have not recieved my medicine as it is very important now but there is no response from the medlife care so pls see to it...
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click4ashster
from Bengaluru, Karnataka
Jun 4, 2018
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company calls customer to purchase medicines

Website: medlife.com

I have the following complaints against the company.

1. Medlife over charged me for purchasing a medicine from them.
2. I raised a complaint but no response from them.
3. I stopped purchasing medicine from them and then they started to call me everday when i am going to make next purchase. As of today they have called me more than 15 times and torturing me with the same question....
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Vipan Jain
from Delhi, Delhi
Jun 1, 2018
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over billing

Address: 122017

As per my order id: or5332im 002a i have order for cobadex czs tablet one strip containing 15 tablets but you have charged for 15 strips. A lot of verbal requests have been made on customer care in last 20 days but nothing has been done so far. This leading harassment to me from your side. Kindly arrange to refund me against excess charged at the earliest.

Vipan kumar jain
[protected]...
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Satya Sindhuja
from Hyderabad, Telangana
May 31, 2018
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medicines are not delivered and supervisors are too rude.

Address: Rangareddy, Andhra Pradesh, 500035

I ordered emergency medicines on 29th april and without my information medlife changed the delivery date to 5th june instead of 31st may.
Who gave them the right to do that and upon talking to the supervisors are so rude and don't know how to talk to a customer from who's money they are taking the salary.

Who gave them the permission to change the delivery date which their executives itself promised??...
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Aarti K Munishwar
from Mumbai, Maharashtra
May 29, 2018
Resolved
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Resolved

wrong medicines delivered -money not yet refunded

Address: Thane, Maharashtra, 421201

On 17th May, 2018, I had ordered for following items
1 ) Tab Glycomat GP2-60 nos
2 ) Tab Glycomat GP1-60nos
3 )Tab PPG 0.2-60 nos
4 ) Tab Lipikind -60nos
5 )Tab Clavix as75-60 nos
6 ) Tab Covance D -60 nos
7 ) Tab Unistar 20/150 -60 nos
8 ) Tab Telma H -60 nos
As per attached copies of prescription and my order was confirmed by one of your executive on phone giving me id noOR6879BI-001A,...
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