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Updated: Apr 6, 2023
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Refund of order number - OR5397XPC-001A
Delivery getting delayed

Medlife reviews & complaints page 72

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M
Moohits
from Indore, Madhya Pradesh
Apr 21, 2018
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lacoset 100mg mention in invoice but receive other tablet

Hi medlife,

I have order 3 medicine 1 lacoset 100mg,
2 paracetamol 650, 3 trioptal 300mg for the date of 11.04.2018 but today 21.04.2018 4.21 pm recived but i have not receive lacoset 100mg its other tablet name islabetalol. 2nd one your cce told sir estimited delivery time 4 to 6 days. Look into this matter. Other wise i am going for consumer court.

Regards
Mohit soni
[protected]...
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Krushna Bolenwar
Apr 20, 2018
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delayed delivery and only half of the items

Website: www.medlife.com

I ordered 20 sachets of zerostiff on 12 apr 2018 and they acknowledged to provide the same after a week on 19th april which is already late. On 19th april, i waited for their delivery to happen and they given a tracking link which i checked today morning saying they are going to deliver on 21apr which is not a working day and i have choose my working place as a delivery address.

They are selling medicines and not a fashion...
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J
JagoGrahak786
from Mumbai, Maharashtra
Apr 18, 2018
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order was cancelled without information

Address: Mumbai City, Maharashtra, 400093
Website: m.medlife.com

I made an order medicines from medlife those are very crucial medicine. Medicines are for depression but app/online store doesn't understand because the are only service provider. I was waiting for my medicine but i got a message that "dear customer our agent was try to connect you unfortunately not able to reach plz contact to us on this link http://tinyurl.com/y959vzed". After few second i received another mesg that your order or6876cm-001a...
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Navin Banthia
from Kolkata, West Bengal
Apr 17, 2018
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non receipt of my medicine

Address: Kolkata, West Bengal, 700069

I had given order to medlife on 14/04/2018 vide order no -or9387dm-001a which was supposed to be delivered on 16/04/2018 since my wife was diabetic patient he need insulin dose daily repeated call to there representative goes to vain talk to mr nagarajan senior executive on 16/04/2018 and again call to miss madhu singh & mrs ashwini on 17th of april regarding my medicine and doing live chat with there people all gone to vain no body had helped...
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cpnamasivayam
from Chennai, Tamil Nadu
Apr 17, 2018
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supply/refund-medicines

Address: 600117

Vide invoice 29.03.2018, 180 zita plus 20 mg tablets were supplied as against 45 tablet ordered. The extra quantity were returned to medlife through their delivery boy mr, vimal, as advised by medlife, when he came to deliver medicines supplied by medlife vide their invoice dated 30.03.2018. The refund towards the returned materials, has not been received.
Please do the needful.
Namasivayam, f3 harshi enclave, no 5 sivasakthi...
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Ashmo
from Mumbai, Maharashtra
Apr 16, 2018
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poorest service

Address: 560066

Very poor services. This is the second time in a row that I am facing this issue. I have ordered insulin cartridges(Order ID: OR2123IH-008A) for a Diabetic person on 13th April and the insulin was supposed to be delivered on 15th April. 15th April morning I received msg saying the medicine is out for delivery. When till 5:00 M in he evening I did not receive the medicines I called up the delivery guy (Rajesh) whose number is apparently mentioned...
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Gaurav sodhani
from Jaipur, Rajasthan
Apr 16, 2018
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wrong medicine delivered

Address: Jaipur, Rajasthan, 302015

I have ordered some medicines on 1st april 2018 through uploading prescription their staff processed the request by inputing wrong medicine from prescription and i received them when i start to eat that medicine i realise i was not the same which i had earlier so i checked and it was found wrong medicine deliver which tab gabapin 100mg
And in prescription it is cap gabapentin 100mg i order two strip of 15 each when i requested for...
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Srinivasan Annaswamy
from Bengaluru, Karnataka
Apr 15, 2018
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less quantity of medicines delivered

Address: 560027

This refers to my order number or4789mj-002a dated 14/4/18, i regret that medicines ordered were supplied less in quantity. I had ordered 20 tabs of susten sr 300 mg but only 10 tabs were supplied. I request medlife to give me 10 more tabs and not to cheat customers. This is totally unacceptable on medlife and cheating customers supplying lesser quantity of tablets...
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Kenkare Lokanatha
from Gulbarga, Karnataka
Apr 12, 2018
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cancellation of order suo moto consequent on non-transfer of money from razorpay

A sum of rs. 200 was debited by citi bank against the credit card ending with xxxx3793 on 30.03.2018 for being paid to medlife through rozor pay. The rozorpay have confirmed the receipt of the same vide payment id: pay_9tcncokvtqlvay and a copy of the mail is attached herewith. It is learnt that, the same has not been received by medlife. When rozor pay was requested to refund the amount, it was informed to contact medlife international....
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Nikita1316
from Delhi, Delhi
Apr 11, 2018
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cancel orders and misbehave by delivery boy

Hi we have several times faced so much problems form medlife delivery boy and customer care executives they ignore our feedback and complain provide sometimes illegal medicines and automtic cncel our order as we were waiting for the medicines bt they everytime declined without informing us they dnt understnd the neccesity of medicine to patient its totally a crap and fraud portal it should be closed or blacklisited as my order id is or2599yl-001a...
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S
siraj7783
Apr 9, 2018
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delivered wrong medicine

Address: Hyderabad, Andhra Pradesh, 5000091
Website: www.medlife.com

I ordered for Huminsulin 30/70 40 IU (12 pieces) on 27th March through Medlife app from my mobile.

The medicines were delivered on 5 April and collected by my apartment watchman as I was not at home. I paid this through mobile wallet.
When I checked the medicine 7 pieces were delivered with 40 IU and the other 5 with 100 IU.I placed the return request for the 5 pieces on the same day.

I am calling the...
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batababu
from Thiruvananthapuram, Kerala
Apr 7, 2018
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"my wallet money" rs.1000 not refunded

Website: www.medlife.com

I am a regular purchaser of Medlife since Jan.18. My account with them is my mobile No.[protected].
Anticipating settling bill amount through their My Wallet, I deposited Rs.1000/- as advance on 19 Feb.2018. Since they have no facilities for settling bills through advance payment, they informed me to withdraw the amount. I have requested them on 09 march for refund and as per their reply request provided my bank details. They confirmed...
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sou668
from Kolkata, West Bengal
Apr 7, 2018
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online paid then again have to pay on cod as said. and refund is not issued.

Website: www.medlife.com

I have ordered Medicine through Medlife apps (Order ID OR4556BL-002A on 20-Mar-18) and paid via paytm on 21-Mar-18 (Paytm wallet Txn ID [protected]). Total Amount Rs791.70.
At the time of delivery on 28-Mar-18 the delivery man informed me that he came from courier company to delivery Medlife product and they will not deliver my medicine without cash Transaction.
After consulting with Medlife customer care I paid cash again INR...
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G
G c pal
from Kolkata, West Bengal
Apr 7, 2018
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delay in delivery

Very poor services. In case of purchasing the medicine medlife company is to much casual approach to delivery the medicine also the medicine stock is very uncertain.
Another think is very unfortunate that the company's employees or representitive don't contact the customers when there medicines are not in stock.
My age is near about 79yrs. I'm very much disappointed there services. Now I fill that I'm wrong because I trust...
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S
SHRIYA S
from Mumbai, Maharashtra
Apr 6, 2018
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otc nicogum 4mg

Website: Medlife app

Hello, I m upset with medlife discounts I m talking about the OTC product as I order every month but since last month I mm facing discounts issues so now. While placing order it showed me 11% discount on MRP n after sometime I received msg that I can pay amount online also... So I checked that link to pay online while paying online I came to know that amount has changed so I rechecked my placed order... That I came to know how they r cheating......
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B
bhushanisha
from Solapur, Maharashtra
Apr 6, 2018
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delivery boy not come on my delivery address and used very bad language talking with me

Address: New Delhi, Delhi

I am from delhi
Your dilevery boy very rood on talking and using abusing language kindly take a strict action for this and next time when dilever my medicine plz do not send with this guye
And he do not come my delivery address dilevery boy ditail as below
Name : amit jindal
Phone : [protected]
My orderd no: or3400ka-005a
My name : kulbhushan
My phone no. : [protected]
My dilevery address...
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Neha Panchmatia
from Mumbai, Maharashtra
Apr 6, 2018
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reordering

Address: 400092

Pathetic customer care support, when there is a valid prescription n wen d patient is reordering since almost 6 months which is very much visible in d system n wen the patient is telling that we have d prescription u can send ur person but still ppl dont undstand...patheticly dealth app as in this case there should not b d option of reorder than ......
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Priyanka Gudden
from Vasai-Virar, Maharashtra
Mar 29, 2018
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credit / cash back in account

I have ordered medicines because i wanted to use my mobikwik balance and the credit / cash back facility by paying via mobikwik.

But yesterday i had to pay cash amount rs. 416.

Please give me my cash back. Its not my concern that whether it is delivered by third party or medlife itself.

Please give me additional credit of rs. 111 which must have been there of i had pad via. Mobikwik, but they...
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T
taufeeq_zakariya
from Bengaluru, Karnataka
Mar 28, 2018
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serious concern

Address: 560093
Website: www.medlife.com

Hi Tushar,

Greetings for the day.
I am writing to you with immense pain that I am completely fed up & pissed off with Medlife pathetic Medlife customer care executive/floor managers as I have been requesting them to pass my feedback/message to senior management in Medlife but looks like there is no feedback management process to improvisation at all.

My mother is a diabetic person, suffering from high...
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S
Sidharth.btr
from Pune, Maharashtra
Mar 28, 2018
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cancellation of order by company

Address: Pune, Maharashtra, 411057
Website: m.medlife.com

Hello team,

My order no or 9818uj-002a was cancelled stating multiply prescriptions were uploaded.

Just wanted to check same why same medicines were delivered in past, this company wants to delay orders as after cancelling my order there representatives calls me next day and say we can now process the same order however instead of previous discount you will get the less discount, i denied taking any medicine...
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