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Microtek International Complaints & Reviews

www.microtekdirect.com
1.9
Updated: Oct 15, 2023
Complaints 300
Resolved
114
Unresolved
186
So far, so good. Microtek International is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Microtek International will keep up the work and continue to help more customers with their concerns even better 🤝
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Microtek International reviews & complaints page 2

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P
Parvez098
from Basti, Uttar Pradesh
Oct 9, 2021
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Engineer service poor

Address: Mahadava basti 272171

Engineer service very poor tolk and very bed behavior...
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ShubhamRanjan
Sep 8, 2021
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Complaint marked as resolved without resolving.

My previous complaint is not resolved and marked as resolved by Microtek. My trust is over from website also. Is Microtek is that powerful that even a public platform is its slave. Don't trust guys this platform for complaint....
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S
ShubhamRanjan
Sep 4, 2021
Oct 15, 2023
This thread was updated on Oct 15, 2023
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Complaint not resolved for half of month.

I bought microtek ups legend 650 on 18 of August. It stops working on 20 August. I lodged a complaint on 21st August. After one week service engineer arrived and told to come tomorrow. After that they are making excuses, i am fed up with their excuses. If you don't have parts then replace the product. I have worst service experience with Microtek. Never wanna buy again. My ticket number is :- MJCBR[protected]....
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K
K.k.d
Aug 27, 2021
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My ups not charging

Address: Basukati, Anandanagar , Nischinda, Howrah, near - Basukati Kisholoy Samiti..

My ups not charging..please solve this issue as soon as possible...
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M
mrkushalchawda
Aug 19, 2021
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Delay in Execution of the Order

Address: Bapuji Nagar, Bhubaneswar

Dear Sir,

On 08-07-21, we placed our order with Microtek Solar PCUs 1435 – 3pcs, 1235 – 2pcs, 2035 – 2pcs, 2335 – 2pcs, 2550 – 2pcs. We paid ‘Microtek International Private Limited’ with ref no. ‘opentxn24260965’ Rs. 50000.

As we received only half of the products ordered and the other half of it is yet to be delivered. It’s been more than a month. We have lost our customers as well as a...
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D
Divya saurabh
Aug 17, 2021
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Ups sebz 1100 is not working properly

Address: Vill pasner post pasner, Teh bilgram

Inverter is not working...
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Srinivasan Panneerselvam
Aug 12, 2021
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Pcb assysw3.6 kva 800100v360

Address: RAMESH GARMENTS,KANCHIPURAM CELL:9865092121

Invertor board replacement done on 22/06/21 not even crossed two months again the same problem board crashed this is way your production all the product i need replacement....
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J
jairoop
Jul 31, 2021
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Complaint remainder -3

Address: jairoop textils pvt ltd plot no-313 epip pashe -1 kundli haryana pin cod-131028
Website: Not turning on

Dear sir
Our UPS has been closed for 20 days, we are complaining again and again, but there is no hearing of our complaint, due to UPS not being on for 20 days, the machine is stopped, please fix our problem as soon as possible. will be
thank you

mukesh kumar...
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M
microtek01
Jul 27, 2021
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Repairing inverter

Cont-[protected]
Name-Suraj saha
Pin-734001
PURCHASE-01.01.2019
ADRESS-Bidyapith road, Lake town, Siliguri, WB.
State-West Bengal.
Dist-Darjeeling.
Tashil-Siliguri.
Pin-734001.
Model-UPSEB850
Serial No-A7FGBNX232613

I am calling to customer care but did not responding me....
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M
microtek01
Jul 27, 2021
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Repairing

Cont-[protected]
Name-Suraj saha
Pin-734001
Purchase-01.01.2019
Address-Bidyapith road, Lake town, Siliguri, WB.
State-West Bengal.
Dist-Darjeeling.
Tashil-Siliguri.
Pin-734001.
Model-UPSEB850
Serial No-A7FGBNX232613...
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A
Ashwini Kshitij
Jul 24, 2021
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Failure of Service Center to replace/repair a Dead On Arrival UPS [Legend 1000]

Address: B1/73 sector G Aliganj Lucknow, 226024

We bought a UPS on 7th July 2021 and since then it has failed to provide any backup at all. This is hampering our work whenever power goes out.
Service center has logged the request but not provided any resolution for the same. We have been following up with them for past 1 week and still they are just making excuses.
Kindly replace this faulty product ASAP....
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B
BRUNDABANJEW ENTERPRISES
Jul 23, 2021
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Solar pcu

Address: At-Paunskuli, Basta, Balasore, Odisha, 756081

Our solar PCU is not working
Model no 2035/24
Sl no-20FFLSQAG016632...
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C
Ch@nd@n
Jul 21, 2021
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Microtek inverter backup problem

Address: Rakshanagar Raghunathpur Buxar bihar

My inverter backup problem issue 1hr after battery low problem my inverter serial no 18GNKHGAR032364...
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J
jairoop
Jul 20, 2021
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Not turning on

Address: jairoop textile pvt ltd, plot no-313,epip phse -1 kundli indutris ariya pin cod-131028 ,haryana

Dear sir,
we have 20kva of your company microtex ups Is thought but not working after 7 day i have compelate thee time but there is no solution for my problem so plese care full solution my problem imidently

ups dettel
rating-20kva
aci/p:415v-3ph
batt.voltage:360v dc
output:230v-1ph

thanks
mukesh kumar
mobail no-[protected]...
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B
Bkumar742
Jul 20, 2021
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5 KVA Online UPS Not Working

Address: IIFL FINANCE LTD AISHANA CHAMBER 201 BLOCK-A EXHIBITION ROAD PATNA PIN-800001 Mob-7004147629
Website: www.iifl.com

UPS is Not Working...
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S
StudyGenics Sangrur
Jul 13, 2021
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Inverter not charging properly

Address: STUDYGENICS NEAR MADANJIT KOTHI DR ASHOK HOSPITAL SANGRUR-148001 ROAD

I buy the inverter in march 2020, this time it is not working proper,...
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S
suresh bajithotty
Jul 11, 2021
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Newly purchased Solar pcu model - Microtek 2335va/24v faulty

Address: KALPAVANA , D.No. KP 15/332 , Near Panchami Complex , Koliyadukkam , P.O. Karadka ,

Complt.no.MJCKE[protected], regtd.on 24/6/2021
( all led's blink while connecting lithium okaya battery, supplied by Loom Solar company, Faridabad a month back)...
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M
Mazhar Sarguru
Jul 9, 2021
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UPS SEBz 900 V3 | Inverter not working

Hi Support Team, here is the ticket # MJCMH[protected] which I had open on 5th June and its been 5 days now no one has come to fix the issue.

The inverter isn't working at all. After installing the Microtek app I was able to see the engineer name assigned to the ticket.

Called him twice and he said that he will come but never visited now getting no response from him.

Called in the customer care...
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R
Rampal Katewa
Jun 26, 2021
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Inverter UPS EB 900 v5

Address: Harpalu Sanwal
Website: Inverter me out put nil ho gaya

Vpo harpalu,
teh - rajgarh
district churu
rajasthan
area pin 331023
mob no [protected]...
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Z
Zubair khatib
Jun 19, 2021
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Microtek stabilizer em4130 complaint

Address: Agardanda jatty road Murud Janjira Raigarh Maharashtra

Showing Hi on display...
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