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Morphy Richards Complaints & Reviews

www.morphyrichardsindia.com
1.3
Updated: Mar 18, 2024
Complaints 267
Resolved
70
Unresolved
197
So far, so good. Morphy Richards is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Morphy Richards will keep up the work and continue to help more customers with their concerns even better 🤝
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Morphy Richards

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8
New OTG is not working
2
No after sales service
2
icon dlx food processor stopped working within 2 months

Morphy Richards reviews & complaints(267)

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Y
Y D Prasanna
from Bengaluru, Karnataka
Mar 18, 2024
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Continuous problems with Food Processor

Website: www.morphyrichardsindia.com

1. We bought this 1000 watt food processor through Amazon in Jan-22
(Invoice Number : BLR[protected]
Invoice Details : KA-BLR[protected]
Invoice Date : 10.01.2022)

2. With in warranty period there was some issue with the main body (some clip which locks the jars) was fixed

3. With in a short span of time, the wet grinding jar was declared un-usable and we were advised to buy new one
br...
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R
rajstsyal85
Jan 28, 2024
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Service agent not visiting against the complain raised since more then a week

Address: C63,greem view apartments, first floor, Indira enclave , neb Sarai , new delhi

There was a complaint raised on Monday for the oil heater screw being loosen up at the bottom due to which cover was coming out.
He took the screw and said soll visit back but until than I can continue to use.
Now since one week I have been using the oil heater and unfortunately the lower part has also come out as there was no support on the top.
Inspite of making numerous calls no one is visiting the premises.
Del[protected]-1br...
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T
Thiagarajan senthivinayagam
from Mumbai, Maharashtra
Jul 14, 2023
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Mixer 750w orange colour jar cover model

Even after using for 3 4 months when i grind coconut, the coconut becomes orange colored, this is a very serious issue,...
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B
BigBhushan
May 5, 2023
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Food Processor liquidizing jar

Address: PN. 14, Shivaji Tech. Hsg. Soc., Radhanagari Road, Kolhapur. 416012

Liquidizing Jar (Big Jar) not working properly …. i do complaint but no solution get from technician … please send good technician...
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N
neetaa1
from Kolkata, West Bengal
Apr 24, 2023
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Pop up toaster stopped working

Address: PS Magnum Complex, Block 5 Flat 8E, kolkata-700052

I had bought one Morphy Richard's toaster last year but it stopped working...pls help me in relation to the same....
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V
Vicky Rajtu
from Shimla, Himachal Pradesh
Apr 6, 2023
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Geyser Tripping

My Geyser is tripping time and again....
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A
Afreenn356
Mar 30, 2023
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Unable to get replaced product

Address: Flat no 103 JB residency apartment manikonda puppalaguda Hyderabad

I bought Morphy Richards SteamPro 1300 W Handheld Garment Steamer on 1st November 2022 from Amazon.

After 15 days of delivery it stopped working. i used it only once and now it stopped working.

I tried to connect with the customer support on the number mentioned in the manual but it always went on busy.
Then I called Bajaj service centre and filed my complaint, they send a technician and he took my product...
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M
msgadkari
from Vadodara, Gujarat
Mar 13, 2023
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Delivery of Product

I have ordered Morphy Richards OTG online on their website morphyrichardsindia.com on 25/02/2023 but the product is still not delivered till today.
Even after making calls and emails to consumer care, i m not getting satisfactory response for the same....
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K
Kishore2168
from Dehradun, Uttarakhand
Nov 28, 2022
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Geyser purchased stopped working

Address: Chandra vihar Kargi Chowk Dehradun

I have purchased 25 litre geyser of Morphy Richard on 17 July 2021 which is having warranty of 2 years
Geyser around 6 months earlier(means 6 month after purchase) stopped working for which I have filed a complaint
A person visited my the geyser and said It will be ok after some time but till today the problem persists
I today I again called customer care and complain for the problem
Today A person visited the...
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A
Ash29
from PUNE, Maharashtra
Jul 13, 2022
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Tripping Geyser product of the above mentioned company

Hi,
I have bought Morphy Richards Geyser Model: SALVO 15 LITRES.
Whenever I am switching On from the main switch, it's tripping.
Several complaints have been registered via phone call but no positive response has been received yet. Also no one shows up for the repair till date.
Kindly solve the issue as soon as possible please....
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P
P.t.sales agency
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Body damage and start button not working issues

Address: Soniwad,Beside Shoe Palace,Near Thakkar Khaman House

We have purchased 2 pcs 30 mcgr microwave oven and delivered 22nd june, from this two pcs in one pc body damege and start botton not working issues, it means there is a mfg defect scene in new fresh pc, so we want to replace it as soon as possible....
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9
9958784375
from New Delhi, Delhi
Jun 21, 2022
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Order Not Delivered

I ordered morphy richards induction cooker on 14/06/2022.
But till yet i haven't got any update regarding my order nor the website is showing any update regarding my product delivery.Requesting to provide an update regarding the above issue.
Order ID:-203722
Contact No:-[protected]
Customer Name:-Aaditya...
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A
Aayush Biyani
from Kolkata, West Bengal
Jun 18, 2022
Jun 19, 2022
This thread was updated on Jun 19, 2022
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Not providing service even under warranty. Concealing of Material Facts.

I, Aayush Bihani, have been using Morphy Richards Water Heater Salvo 10L Geyser. Recently my geyser tank leaked and being covered under warranty of 7years on water tank I contacted service centre. I provided them GST Invoice and Warranty Card of the product. But they deny providing me service because a paper sticker having serial no. that was sticked below the product worn out due to tank leakage being not a waterproof sticker. (Picture Enclosed)br...
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P
Poojalok
from Pune, Maharashtra
Jun 6, 2022
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Iron not getting heated

Address: J1 304 park infinia Fursungi pune

Iron is not heating
Light is on
No spark or anything...
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V
Vivek.2000
Jun 1, 2022
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Food Processor - ICON SUPERB

We have Morphy Richards Food Processor ICON SUPER on 25/Oct/2021 and there are multiple problems within first month:
1) After usage at the inner bottom side of the jar there will gold colour powder layer, which is coming due to brass
2) The blade becomes loose as a result of deteriorating brass because o[censored]sage.

After calling customer care, a Technician visited and said that it is common and no need to worry....
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B
Balaji.lak
from Karaikudi, Tamil Nadu
May 19, 2022
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Food processor.....not able to use the processor.....

I have ordered MR essential 100FP 600 w food processor white from flipkart.Received the product on 1st week of jan 2022. I didn't get any complaint on that return period(7 days). But after tat im getting burning smell n also smoke is coming while using the processor. Regarding tis I have raised a complaint about 3 times. 2nd time they came for service n said that belt is the problem. We have changed the belt. Here after u won't get any problem....
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N
nanathra
from Pathanamthitta, Kerala
May 14, 2022
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Company not sending technician despite several complaint calls with the spare part

Address: NANATHRA PUTHENPURAYIL,NIRANAM,THIRUVALLA,KERALA

Nature of complaint:

Once the oven is put on, the bowl inside the oven keeps rotating, but absolutely no heat is transferred to the contents of the bowl. Once a technician came and told that the part called "magnetron" needs to be replaced. Also sound comes from inside the oven.

S.No- M[protected]
Microwave oven- MWO-23MCG

Contact number- [protected]/[protected]/[protected]...
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W
we are Sridhara Nagaraj
Mar 17, 2022
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Repair / Servicing.

Address: No.254,KNG Law House,Yellareddy Circle,Kadugudi,Bangalore-560067.

Repair / Servicing.

Mobile No.[protected] /[protected] /[protected] /[protected]

Email id - sridhar.[protected]@gmail.com...
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J
Jacqueline Edmonds
Feb 21, 2022
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Breeze Steam Iron

It is totally useless. 3 months and it is totally useless, no steam, heat varies and after just ruining a £60 jumper I am furious...
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V
vivekdvdmanit
from Delhi, Delhi
Jan 16, 2022
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Repeated problem in product in warranty period

The heater was purchased in August 2021.
Immediately during use in winter it started giving problems. A complaint was registered and a service engineer visited, however again problems started after some time.
Again a complaint was given and it was rectified however it started giving problem within 1-2 days.
It is really pathetic that the new heater is giving problems again and again and there is a very poor response from...
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