[Resolved] Xolo Q800 — repaired not properly by the service centre.

Mohd Tanveer

from Kolkata, West Bengal

Jul 28, 2013

Address: Uttar Pradesh

Dear sir, My name is Mohd Tanveer. I have purchased xoloQ800 handset[protected] and handsets problem is hanging and auto restart every time . handsets sent to Lava Care two times but lava care not handsets repaired in this warranty and handsets sent to Lava Care first time and gave is time 25 days and I received hendsets after 25 days and handsets is not repaired and handsets sent again to Lava Care this date[protected], work order no. is 4869 and I have not received handsets till day.
I request you that Lava care ([protected]@xolo.in) give me a new handset.
thanks.
My mobile no is [protected].

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Complaint marked as Resolved

Verified Support

Sep 23, 2014

Xolo Customer Care's response Dear Mr.Tanveer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 28.07.2013 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in