MobileTopUp.co.in Complaints & Reviews

I have Recharge my no. [protected] From A website www. mobiletopup.co.in With Amount Rs 135. On Date 10/06/2014
I have a transaction no MTP10067367. I try to contact company By mail on their email id i found on company [protected]@mobiletopup.co.in And i also contact company by through their contact no. that i have find through their website [protected] but the person says it is a wrong no. Or they did not respond me anytime..
Please check the matter and respond me quickly

Regards
Arsh Dhuria
Address # B2164, 4-D Kailash Nagar Fazilka Fazilka Punjab India
Contact
[protected]
Arsh.[protected]@gmail.com

I have recharged my tatasky from mobiletopup.in.My balance is debitted from my account[protected].The order ID is MTP14066182 and recharge date is[protected].My Subscriber Id is[protected] for this site and username is [protected]@gmail.com.I have tried alot to contact with this site care but i did not get any reply.Help me in refunding of my money.

S.No Recharge Date Transaction ID Type Circle Operator Mobile No DTH Ac/No Amount Status 1 [protected]:35:22 MTP09028552 MOBILE delhi Reliance GSM [protected] 70 FAILED 2.[protected]:32PM [protected] txn#601778 Mobile Delhi MTNL [protected] 26 3 [protected]:52:10 MTP27058538 MOBILE Delhi Vodafone Postpaid [protected] 575 FAILED

I recharged my Airtel Digital TV connection with Rs. 3600 on 28th Feb 2014.

I got 5% discount hence i.e. Rs. 3420 got debited from my credit card but recharge did not happen.

The details of transaction is as follows:

Order Id : MTP28028615
Recharged Date :[protected]
Subscriber Id. :[protected]
Recharge Amount :Rs. 3600.0

I have written around 10 mails to them and have called them many times.

I did not get even a single mail reply. Now they have removed their contact number from website.

Earlier when they picked my phone, then they told me that it will take 20 working days to get refund. After that they told me that they were having problem in refunding money to my credit card account so they needed my bank account number for NEFT transfer.

They never reply on mail and now their contact no. is not connecting.

What is wrong with this site?

Pls help me in getting refund.

my user id: [protected]@yahoo.co.in
i did 3 transactions on april-12-2014. the details are
(i) i recharged for mobile no. [protected] with Rs.220/-. my reference
order id is MTP12047046. but i am not got recharge amount balance. but
in my account it was appeared as refunded. so, please rectify
immediately.
(ii) i recharged for mobile no. [protected] with Rs.220/-. my reference order id is MTP12047933. I got recharge amount balance.
(iii) i recharged for mobile no. [protected] with Rs.220/-. my reference order id is MTP12047074. I got recharge amount balance.

I have made payment for my vodafone postpaid number on 12th April 2014 of Rs. 500. Amount is debited from my dabit card but have not recharged. Details are as below-

Mobile No.- [protected]
Operator - Vodafone Postpaid
Bill Amount - 500 Rs.
Payment Date - 12-Arp-2014 01:29am
Transaction Id : MTP12047995

Thank You.

Dear sir/madam I had done a recharge for tata sky a/c no. [protected] I was trying to recharge for 2000 Rs after using promo code MTU10. This code gives a cash back of 5 %. after this Rs. 1900 was deducted from my credit card account. But recharge was not done in my tata sky account. On checking mobiletopp.co.in website, my recharge status was showing as failed( see the screen shot in attchment). I was expecting refund but still i have got no refund in my account. this recharge failed . Now seeing all this pls refund the amount in my credit card. Confirm with me if any other details required regards Ankur Kohli [protected]

1)Order Id : MTP10049597

Recharged Date :[protected]

Recharged No. : +91 [protected]

S.No Particular Amount
1. Recharge Amount Rs. 1279.0
2. Handling charge Rs. .0
Total Amount Rs. 1279 payment done and dedcuted from my credit card but my bills is not yet paid.


2)Order Id : MTP09046742

Recharged Date :[protected]

Recharged No. : +91 [protected]

3)S.No Particular Amount
1. Recharge Amount Rs. 50.0
2. Handling charge Rs. .0
Total Amount Rs. 50 payment dedcuted but recharge not done.

Order Id : MTP08048125

Recharged Date :[protected]

Recharged No. : +91 [protected]

S.No Particular Amount
1. Recharge Amount Rs. 20.0
2. Handling charge Rs. .0
Total Amount Rs. 20 payment deducted but recharge not done.

PLEASE TAKE A STRICT ACTION ON THIS COMPANY BECAUSE THEY ARE FOOLING PEOPLE.
AND NOIDA PEOPLE GO TO THEIR OFFICE AND SEE THIS OFFICE IS FUNCTIONING OR NOT.

payment deducted but not yet this recharge is done since 08/04/2014 almost 10 day has past and their customer never work tried till 17/04/2014 there was no response on from their website or through mail nor telephone
they never reply on mail or on phone please noida people find out the place and teach them a lesson

Order Id : MTP08048125

Recharged Date :[protected]

Recharged No. : +91 [protected]

S.No Particular Amount
1. Recharge Amount Rs. 20.0
2. Handling charge Rs. .0
Total Amount Rs. 20

ALMOST THREE TRANSACTION I HAVE DONE PAYMENT GET THROUGH VERY EASILY BUT THEY DONT PAY TO THEIR RECHARGE PARTNERS .THIS IS A FRAUD COMPANY PLEASE DONT SAVE YOUR 5% THIS COMPANY WILL DIGEST YOUR WHOLE AMOUNT.
SO DONT DO AND STOP THE PEOPLE WHO IS USING THIS RECHARGE.

1)Order Id : MTP10049597

Recharged Date :[protected]

Recharged No. : +91 [protected]

S.No Particular Amount
1. Recharge Amount Rs. 1279.0
2. Handling charge Rs. .0
Total Amount Rs. 1279

2)Order Id : MTP09046742

Recharged Date :[protected]

Recharged No. : +91 [protected]

S.No Particular Amount
1. Recharge Amount Rs. 50.0
2. Handling charge Rs. .0
Total Amount Rs. 50


THIS PAYMENT IS DEDUCTED BUT NOT YET THIS MOBILETOPUP COMPANY HAS NOT PAID MY BILL AND THEY NEVER REPLY THROUGH MAIL AND THEIR HELP LINE NUMBER
HI
FAKE COMPANY HOPE THIS MAIL IS FORWARDED TO YOU
I HAVE CHECK YOUR HELP DESK NUMBER
MobileTopUp.co.in

E 160 Sector 63
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301
Customer Care Phone Numbers and Contacts
Phone:+[protected] this number never work.
Mobile:+[protected] and this number always goes to voice mail say my agent are busy with other customer.
www.mobiletopup.co.in
MobileTopUp.co.in (Subsidiary of Fly Mantra) offers Mobile, DTH and Datacard recharge. Landline Bills and Electricity bills will be available soon. to fraud more customer.

About us
We are always happy to help and appreciate your feedback.
We at MobileTopUp (A Part of Fly Mantra) Strongly believes to hassle free services to customers, Since we are a new born baby but are aim is to achieve 1 Million Register Complaint from our customer by March 2014 and april and may and so on.

We don't just make the process of recharging Inconvenient, but we also take cash of our customer and digest their money with cash back offer / Discount offer to attract them on their recharge through us and give guarantee of 95% fake Success rate for all recharges to feel great. Currently we are offering Mobile, DTH and Datacard recharge but soon we will be offering Landline Bills and Electricity bills to hassle for customer.
Our Commitment:

An hard and never recharging process
A hassle pay online experience
A fake and fraud payment process
Best fraud company available in the market

I wants to recharge my mobile no [protected] from http://mobiletopup.co.in/ this website on 07.04.2014.
Order ID is MTP07046100.
Amount deducted from my IDBI bank A/C, but recharge not done in my no.
Status in there website also shows that the transaction is failed.
Please Solve my problem.

Hello I made a payment of 209/[protected] for recharge of my mobile [protected] on 14.02.14 ( Order Id : MTP[protected] .but recharge was not received.. I called the CC number they confirmed it will be done soon..but still not done..so asked for refund..I was confirmed within 14 days the refund shall be made..Still the same..Again called them many times..nothing received.. On 11th March'14 I again called them to know to status..they sent mail if I want recharge of Refund..I replied Refund.. But still they have not sent the refund..( mean while, I wrote, if they want they may recharge now..) Now, there is no reply..since..and the CC number is also not getting picked up.. Please Help

I have recharge through http://mobiletopup.co.in/ on feb-11-2014 at 9.25AM amount was debited from bank.But recharge was failed, I was trying to contact customer care through phone(0 [protected] ) and emails([protected]@mobiletopup.co.in), Till now i didnt get the amount back i was trying to contact customer care no one responding This is my traction details: Order Id : MTP11028913 Recharged Date :[protected] Dear friends, Plz this is fake site don't use this site plz pass to your friends (today i'm going to post in facebook and twitter)

I recharged my mobile phone on 10 Feb 2014 for Rs 343 but nothing happened. I am continuously do follow-up with this “FRAUD COMPANY” and wasted more than my Rs 500 in follow-up for refund. They gave me refund reference number 10035097 but nothing happening till now (19 March), some time they say we are going to refund your amount please keep wait and some time they say we will going to recharge your mobile (which they never do). They do not pick phone most of the time neither they reply on email.

There should be strict law for this type of “FRAUD COMPANY” and should some option to register online complaint, we can’t give much time or go to court for rs 500 amount.

Being the consumer we feel cheated!!!

on 10.02.2014 i recharged my number [protected] with amt 500 and recharge was nt successful and order id is MTP10028423. I have contacted them a number of times but they are nt refunding the money. i went through a number of complaints against them and are similar in nature and in none of the complaint they have responded and i feel that it is a fake company so pls try to make people aware nt to use this portal for anytype of recharge and i have proceeded for a legal action against this company (actually i am an advocate).

i raised complaint from last one month vide ref number 2102632. they are just passing on baby by saying some technical problem is their and u will get money in 2 days but nothing happens now they stopped picking up phones also and they never reply on mail. dont go for mobiletopup.co.in they are cheater cock and they are just luring customer and gulping there hard earned money.

I recharged for rupees 130 on my Idea delhi region from mobiletopup.co.in website amount pay Standard charted Credit Card.
Their website recharge Faild but it was not success.
I tried many times to contact via email and phone but they replied wait 21 days at all.
From last 4 days I am in touch with them via their customer care number but they are regularly cheating.

They are saying that sir wait for 10 mins wait for 1 hous wait uptil 6 o clock, I am fed up of all this, niether they are doing recharge nor they are refunging my amount.
Please help me.
Thanks and Regrds
Ravindra Shrivastava
[protected]

I KN Praveen Kumar tried to recharge to my number i.e., [protected] (Operator name : Docomo) with my CITI Bank Credit Card for the amount Rs.190/- in between 04:00 PM to 04:30 PM today i.e., 11-FEB-2014 but its not successful. The reference number regarding the transaction from the CITI bank is [protected]-AUCNP1 Money is deducted but the recharge was not successful by the operator. I contacted the mobile topup company through their customer care number [protected] and the complaint number is "18021111" After this, they have removed their contact number ([protected]) from their site. Support mail people are not even responding even when i sent mail twice once on[protected] and once again on[protected]. Please let me know how to get my money back?

Hi,

I have paid my mobile bill in "mobiletopup.co.in" site to my mobile number for 450rs, it says recharge successful but not paid,
I have requested them for refund but no reply in mail. also they have removed their contact number([protected]) from their site.

my details are as below,

Order number: MTP11016146

Recharged date: 11/02/2014

Recharged Number : [protected].

Kindly help me to get my amount back

Hi, I have done two transaction with you. Both transaction got failure. 1) I tried recharging my Airtel Datacard : [protected] by paying 1065.90. But the transaction failed and amount debited from my account. This transaction done on Feb-10. 2) Again My transaction failured for second time. Order Id : MTP17029268. Amount debited from my bank account. But the recharge amount is not happened. But i received mail saying that recharge got success. I dont know what to do... I called customer care number, they said amount will be refunded in 14 days. But it is not yet happened. I dont know what to do?.. Please help me in this case. Thanks, Raja