Mppkvvk Jabalpur Madhya Pradesh — payment deduction from my account but not updated on electricity board

Address: 486001

Website: Smart Bijli App/Payu money

Dear smart bijli/payu team,

I have deposited the bill of electricity of rs. 11742/- through smart bijlee app, (Payment gateway ibibio/payu) via idbi bank net banking, the payment of rs.11742/- is debited from my account, but smart bijlee app says failure of payment and the dues of electricity is as it is. The payment is stucked on the gateway of payu, so please process the refund as soon as possible. Please find attachment for your reference.

Ele. Board-mppkvvk jabalpur
Ivrs no: [protected]
Amt: rs.11742/-
Bank: idbi bank
Ifsc: ibkl0000423
A/c: [protected]

Regard's,
Akhilesh singh
[protected]
[protected]