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Mswipe Technologies Complaints & Reviews

www.mswipe.com
3.3
Updated: Aug 23, 2024
Complaints 1144
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409
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Mswipe Technologies reviews & complaints page 53

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R
richard arokia
from Mumbai, Maharashtra
Dec 23, 2016
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Amount not refunded yet

Address: Mumbai City, Maharashtra, 400011
Website: www.mswipe.com

Kindly resolve the issue faced in doing transactions using your swiping machine on 17 dec 2016.

Expect the date for the refund of my amount for timed out transactions done.

PFA attachments receipt. & the merchant details.

Merchant name: Sagar
Mob:[protected]
Tel:[protected]

Except for TID: MS324045
Invoice no: [protected]

Rest of the transactions...
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I
Indian Accent
from Ratlam, Madhya Pradesh
Dec 22, 2016
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Amount kept on Hold

Address: Indore, Madhya Pradesh, 452010
Website: hold@mswipe.com

Hii
Device id: [protected]
Registered mob. : [protected]
Merchant name:
Indian Accent

I have done Payment of Rs.6, 000 twice on 20/12/2016 of which one transcation has been put on hold due to transactions of same amount. Two different printed copy of invoice is attached because transcations are made two times of amount 6000/- each.Please clear the holded amount as soon as possible ....
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P
Pradeep Manchundiya
from Mumbai, Maharashtra
Dec 21, 2016
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Mswipe Technologies Limited

Address: Thane, Maharashtra, 421301
Website: mswipe technologies limited

We have placed the complaint before also, but not receiving any proper response from the concerned person Mr.Amol Talarwar (Area Sales Officer - Mumbai - Mswipe Technologoes Ltd).We are facing many issues regarding the swiping machine in almost all our shops.Few machines are found defective, we have put up request 15 days before to replace, but no action has been taken yet. We are facing network issues also in all our shops, due to which...
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G
Gaurav.Joshi
from Kolkata, West Bengal
Dec 20, 2016
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I am not getting the refund.

Address: New Delhi, Delhi, 110008
Website: www.mswipe.com

I made a purchase of rs2690 on 11 december 2016, for which my account was debited twice with same amount. Reference no for which are[protected] and
[protected]. When i came to know about the incident, i informed the shopkeeper and for which he reversed the transaction. it has been already 9 days but i did not recieved the refund in my account.Mswipe guys are not taking my mattter seriously and giving me false assurances....
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V
Vinod D'konda
from Mumbai, Maharashtra
Dec 19, 2016
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Service...

Address: Mumbai City, Maharashtra, 400013

It service is like chutiya giri...when we snag help from ur company...U never helps...now m calling on ur head office no
BS no one lifting the Call...what the heck is this...is this called service!!!???
Or waste of time...Or else...N even ur toll free no is also not proving service to me...
Call me soon I'm waiting...[protected]..
I need ur help immediately...because o[censored]r irresponsibility I have lost my customer...
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9
9323333452
from Mumbai, Maharashtra
Dec 19, 2016
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Not Login properly

Address: 400067

Mswipe Technologies — Mswipe terminal not picking card swiping

Shree Balaji Cashew & Dryfruits Hub
Mathuradas Road,
Kandivili [West] - 400067

Dear Sir / Madam

Would like to mention that a MSWIPE machine was installed at our store - M/s Shree Balaji Cashew & Dryfruits Hub, Mathuradas Road, Kandivili [West], Mumbai - 400067 on June 19th, 2016 by a team of MSWIPE representative and...
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A
Archana Naveen
from Bengaluru, Karnataka
Dec 19, 2016
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Amount got debited from our card/account but merchant(shopkeeper) not accepting

Address: Bangalore, Karnataka

Dear m Swipe,

As per above subject, please find the attachments, in 1st attachment - m Swipe transaction of my card in which it states that merchant received my shopping amount through his m Swipe POS machine, in 2nd attachment - is my bank statement where it reflects that desired amount of shopping is been debited from my account. Also find attached herewith the sms as received in mobile phone (1st image - failed transactions...
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P
Pathak Girish
from Pune, Maharashtra
Dec 19, 2016
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Service after Sales

Address: 400091

The Chairman Managing Director
Mswipe Technologies Pvt. Ltd.
Dear Sir
Sub: Swiping Machine Serial no.[protected] / IMEL [protected] Purchased by Picxy Sea Resort, Gorai Mumbai.
With regret we wish to inform you that since the day we have purchased your system we are facing major problem and there is no response from your company.
1) The moment we complete Card Swiping procedure many time we get message...
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V
Venkataraman Raju
from Mumbai, Maharashtra
Dec 19, 2016
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Declined transactions - money deducted

Address: Mumbai City, Maharashtra, 560103
Website: www.mswipe.com

I effected 2 transactions with a merchant neelakanta reddy, bangalore - phone #: +91 [protected]
Both got declined at the pos terminal (Hand held unit).

However, there were confirmation messages from your system and my bank that they were successful.
The merchant insisted he didn't get the payment that i pay cash to resolve this.

I had to pay cash with him and move out. Now my transactions are in...
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M
mswipedeepak
from Noida, Uttar Pradesh
Dec 17, 2016
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To connect my mswipe to current account

Address: New Delhi, Delhi
Website: www.mswipe.com

My mswipe is connected with my saving a/c. And now i have opened a current acount with united bank of india now iam facing a problem to connect my mswipe with my a/c. I have not any check book yet now and by your custumer care sugession i have to submit ifsc code and a/c detail. I have epassbook to submit please help me what should i do? And another problem with my mswipe machine also in the card swiping....
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A
Anju Dilip Gadiya
from Bengaluru, Karnataka
Dec 17, 2016
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Not able to swipe cards

Address: Bangalore, Karnataka, 560002

Not able to swipe card s
Pls do the need full
Urgent
My contact
no[protected]
[protected]
Machine was just installed two days back
It nly takes chip reading
Called ur help desk ND emailed also no response
Kindly get in contact immediately
Or do provide us with a contact name
Or any contact name. Pls look into the matter as it is very urgent ....
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K
kanav sood
from Baragaon, Uttar Pradesh
Dec 17, 2016
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Mswipe terminal not picking card swiping

Address: Sonipat, Haryana, 131001

DEar Sir / Madam

Would like to mention that a MSWIPE machine with serial no.[protected] and IMEI no -[protected] was installed at our chemist shop - M/s Shree Krishna Medicose inside NIDAAN HOSPITAL Sonepat Haryana 131001 on 12th Decembber 2016 by a team of MSWIPE representatives comprising of Mr Amit Sehgal ( Mobile no - [protected]) and other.

We regret to inform you that the the machine is non operational...
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K
Kailash Dhare
from Karad, Maharashtra
Dec 16, 2016
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Credit not received and complaint no - 735749

Address: Thane, Maharashtra, 421202

Dear MSwipe

Since 10 days we are trying to contact your support and no one is available. REALLY VERY POOR AND UN PROFESSIONAL SERVICE.

We have not received the credit for the below transaction and its been debited from the customers account.

Transaction date :[protected]
Transaction amount : INR 8253/-
Customer contact number : [protected]

We tried the transaction using...
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M
MurtuzaSwagh
from Pune, Maharashtra
Dec 16, 2016
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Money is on hold

Address: 411002
Website: mswipe technologies

Our payment is on hold since the past 4 days. We have sent your original vat invoices also.

Who gave mswipe authority to use our legitimate funds without our permission.

The amount is rs.30000/- and the customer has also spoken to his issuing bank honor the payment.

This the first time we have seen such a company doing this.
The limit of the customer per transaction was 10000 thus we were...
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G
Gunjab. S.agrawal
from Bengaluru, Karnataka
Dec 16, 2016
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Mswipe fraud

Address: 560066
Website: Www.mswipe.com

Mswipe — fraud company
My name is gunjan agrawal

My bangalore kundanhalli area sales officer muneer - [protected] booked my machine but not delivered on commited time. I have tried to call him but now he is not taking my calls.
I have tried mswipe all office no even customer care also but nobody pick up the phone.
Very fraud... Pls. Don't buy this machine......
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S
swatisameer
Dec 16, 2016
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No message on mobile

Address: North East Delhi, Delhi, 110032

I sameer sachdeva installed mswipe machine on 12-12-16, but i am not getting any message on my mobile number after swipes. Money is being credited to my account. But i am not getting any message on my mobile number after swipes. This is creating lots of problem on my medical shop. How can this problem can be resolved as early as possible.
Company name - sachdeva medicos
Mob [protected]
Alternate mob - [protected]
Email....
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K
Krishna Moorthy s
from Chennai, Tamil Nadu
Dec 15, 2016
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Payment hold

Address: Mumbai City, Maharashtra, 400110
Website: www.mswipe.com

Kindly change ur company name from mswipe technologies to fraud technologies. That desired name exactly suit's you, fake commitment. Fake contact nos, no proper tracking system for tracking the issue, very worst support centre, very worst support executives there is no higher level of escalation. For 10 days i have been follow for the same issues simply ur representative saying technical failure can't trace ur email. More than 20times i raised...
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T
Tanmay@378
from Jaipur, Rajasthan
Dec 13, 2016
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Want refund of payment hold

Address: Jaipur, Rajasthan, 302020

Dear sir
I am from Om opticians, Mansarovar, Jaipur. User id: [protected].

On 14/11/2016 at 6:17pm, I have made transaction of Rs 2000 through Mswipe machine. But in first attempt transaction error occurred and payment is not received. But amount has been deducted from customer bank account. When I contacted m swipe through WhatsApp, reply came that payment has been on hold and I have to send invoice copy to them to refund...
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S
santoshnnair
from Vellore, Tamil Nadu
Dec 13, 2016
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Credit Card machine not working

Address: Thane, Maharashtra, 400064
Website: www.mswipe.com

My merchant ID is [protected] and it is almost a week the swipe machine is not working.

I have been calling their customer care, but all the time, some mechanical guy gives me the same ridiculed answer that the issue will be resolved in a days time.

I have lost some serious business and I hope that this loss is paid by MSWIPE! Please help....
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K
knva40
from Vijayawada, Andhra Pradesh
Dec 13, 2016
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Payment on hold of 15000 rs sensing as duplicate transaction by mswipe people

Address: Krishna, Andhra Pradesh, 521001

On 8 dec 2016 had done two different 15000 rs transaction.
Got a sms from your end as one 15000 rs transaction is on hold
Ensing as duplicate transaction.
Ince then i had mailed and also done whats app with 2 different
Bill payments as it is 2 different transactions.
Yet the payment of 15000 is not yet credited from your end.
Coming to customer, not even once i got in touch o[censored]r care exe...
Is...
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