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Mswipe Technologies Complaints & Reviews

www.mswipe.com
3.3
Updated: Aug 23, 2024
Complaints 1144
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734
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410
Good! Mswipe Technologies values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Mswipe Technologies step up their efforts to fully resolve all complaints 👍
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D
dundigal sandeep
from Hyderabad, Telangana
May 11, 2016
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Not have taken any machine but amount debited amount

Address: Hyderabad, Andhra Pradesh, 500003

hi this is sandeep kumar from last 2 months from my account 300 rs was debited an this month it has debited 2 times and i am salary person an i dont have any mession to me i have not taklen also an last month i have given a complaint also to mr, sudeer mobile [protected] an i said i have not taken any machine an u can see also i am slaried person an i am working for induisnd bank limited an i have not take any machine so0 plsss close that...
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Deepak30
from Mumbai, Maharashtra
May 10, 2016
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Worst customer care centre to resolve the problem

Address: New Delhi, Delhi, 110088
Website: Mouthshut.com

I have swapped my card on 1St may 2016 of rs 35000 twice but one transaction is settled but another was put on hold due to same amount then I called their ccc they asked me to do this and that after all things done by me they simply says this transaction is not settled on 10thmay 2016 after passing 10 days but still no settlement done by mswipe team.
They provide Watsup no of account department but they are unable to help the query....
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S
sasikanth kuppala
May 2, 2016
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Complaint

Address: Hyderabad, Andhra Pradesh, 500018

Compalint no tbk 00320198 . I had taken mswipe machine on[protected] and cancelled the machine on 15-02-16 we surrendered the machine but I had found 4700 was deducted from my account as acr chargees for no reason. On calling their call centre they say we are taking complaint and we will refund the money. I had given 3 times complaint against this. After closing the machine they charged me unnecesarily....
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mrins66
from Mumbai, Maharashtra
Apr 25, 2016
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Refund awaited for txn done on 2-apr-2016 and refund request confirmed on 14-apr-2016

Address: Pune, Maharashtra, 411057

Two transactions of amount rs. 2040 each done on mswipe device at merchant outlet named "impress foto express" located at wakad pune, for which merchant has already requested redund and mswipe confirmed that they have forwarded the refund request to concerned department is yet to be processed and refunded. The customer who swiped his card and awaiting refund is following up with both merchant and mswipe to get the refund. Merchant has already...
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P
pandit Kumar
from Visakhapatnam, Andhra Pradesh
Apr 21, 2016
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Request for change bank account number

Address: Hyderabad, Andhra Pradesh, 500055

I am pandit kumar dasari, i am followup to m swipe people in hyderabad from last 2 months for my account change purpose. But no body can not respond even single day. They said daily next day from last 2 months. Please take action this type rogues name of hema raj cell:[protected] & mr. Raj:[protected], who appoint this type of blody fools. I am losing my business every day.My cust.Id is:m5194036, j k nagar, quthbullapur, hyderabad-500 055.br...
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M
Mahapradeep
from Talcher, Odisha
Apr 20, 2016
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Regarding releasing on hold money

Address: Chennai, Tamil Nadu, 600042
Website: Consumer complaint

We had a customer booking for which we swiped for 50, 000. We have done twice a swipe of 10, 000 of which one was on hold. We have called customer care 10 times. Everyone s giving different answers. Moreover one executive is ready to face police complaint. No leads a fee available to provide proper info. All we're busy throughout day. I really fed up. I sent acceptance letter as per instruction. But no response. I didnt receive any SMS or...
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Drriaz Rahim
from Vellore, Tamil Nadu
Apr 16, 2016
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R r multispeciality dental clinics chennai

Address: Chennai, Tamil Nadu, 6000041

Hi i am from r r multispeciality dental clinics chennai

Kindly cancel my order of mswipe machine

I gave order to peter sales person of mswipe chennai on dec 2015 but i got the machine on april 10 th 2016

But till date i have not opened the machine but rental of rs 300/ has been cut

They told 4 months of rental free but now cuting 300 from my account

Ok more over mswipe...
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A
anurag111
from Pune, Maharashtra
Mar 29, 2016
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Ach charges deducted without reason

Address: 411001
Website: www.mswipe.com

Compalint no tbk 00279182 . I had taken up an mswipe machine on trial basis about 2 years back. This was used for a montha nd due to technical glitches we had asked them and surrendered the machine after 2 months of partial use. No won the 28th of march 2016 suddenly my account has been debited by 350*17 =5950/- for no reason. On calling their call centre they say your machine is not disconnected and we have debited monthly rental charges....
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Deepak Kandoi
from Kolkata, West Bengal
Mar 29, 2016
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Fraud company - suspicious dealings

Today I had complained about how they had charged my account even after one year of discontinuation of service suddenly without any reasonability.

I received call from them after posting complaint here. However, the so called executives are now telling me that they can't reverse the money on my original account and want me to give them an ICICI, HDFC etc bank account. When I said that I dint have an account with these banks,...
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Deepak Kandoi
from Kolkata, West Bengal
Mar 29, 2016
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Rent deducted even after discontinuation of service.

Address: Kolkata, West Bengal, 700064

Dear Sir/Madam,

I had applied for your mswipe product last year on Feb. However, I had applied for discontinuation of the same last year after three months o[censored]se (payment of rental for 3 months were already paid), itself due to lack of considerable swiping transactions.

I see today (28/03/16) that my bank acount has been charged 13 times in a single go for Rs.350/- totalling to Rs.4550/-. Since the service...
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shri khatu shyam
from Delhi, Delhi
Mar 28, 2016
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Refund money

Address: Mumbai City, Maharashtra, 110029
Website: mswipe technologies pvt ltd

From 8 months, we are requesting to close the swipe machine but they are not taking any step.We called many a times but there is no response from the mswipe company .And suddenly on 11th of march 2016, Rs3500 were being cut from my account without any notice.And there is no response when we try complaining.If they are not doing as we say then we will complain in the consumer court....
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S
spoonam31
from Pune, Maharashtra
Mar 15, 2016
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Discontinue of service / cancel our rent charges

Address: 411017

Respected sirs
we kindly request you to cancel our account .
My handset no is [protected] & my mobile no is [protected].
Name : sanjay magoo
shree ganesh electricals
laxmi market shop no 8 & 9.
Pimpri pune 411017
also request you discontinue our rent . charges from as your device is not working from the last one month
thanking you
please discontinue your service and take...
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P
pawan kejriwal
from Mumbai, Maharashtra
Mar 15, 2016
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Wrong ECS

Address: Thane, Maharashtra, 401105

Sir,
my account already closed in november but you deduct by ECS in our account

rs-2700/- wrong process without information dated-14-3-16 pls immideat refund our

deduct amount.

VINAYAK INTERNATIONAL

[protected]

MOB-[protected]

Account statement


Statement Criteria

Account Id[protected] : VINAYAK INTERNATIONAL br...
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M
MOORTHY I
Mar 15, 2016
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Regarding payment

Address: Chennai, Tamil Nadu, 603209
Website: www.vbcomputers.com

My registered mobile no. [protected], I made a transaction for 50, 000/- on march 9th 2016, they put my payment on hold, asked for some documents, even after submitted the asked documents the payment is not released yet, they promised me the payment would be released on 14th march, but I Dont receive even a single SMS from their side, in the name of RBI rule, they are cheating the innocent poor people, kindly take necessary action, thank you....
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Pritesh Thakker
Mar 9, 2016
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Payment not received for credit card swiping

Address: 380058
Website: www.mswipe.com

Hello, our firm name is Shanku's Academy of Further Education. We have received 2 trasnsactions of 100000 and 150000 on 7th March from one of our customer. Unfortunately, even after sending all required documents through email and whatsapp, our payment has still not been released.

Please resolve the issue


Uder ID: [protected]...
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A
aroraa_2882
from New Delhi, Delhi
Mar 5, 2016
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Payment not received

Address: New Delhi, Delhi, 110052

I have swap the card on 24th feb for rs.25000 and 24999 but till date waiting for my payment customer care is useless
my account is in the name of g.r.insurance word...
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Bharat Tuhar
Feb 2, 2016
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False commitment and refund not giving

Address: Mumbai City, Maharashtra, 401105

Hi This Is Bharat From Mafiaa Western Outfit (Garment), Bhayandar East.

I had requested the Mswipe in Nov 2015 the issue was Mswipe Salesman Mr. Vishnu told that pay cash today and on next day he will install the mswipe machine...
and if we give cheque so it will take about 1week, so we had given cash to vishnu.

Now we wait for the next day but he didnt bring that machine... and
than go on... Than...
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P
PalaniN
Jan 24, 2016
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Device not accepting the cc cards

Address: Chennai, Tamil Nadu, 600116
Website: ..

We brought the mswipe device but its not allowing the SBI and Kotak Mahindra credit cards we have registered the complaint for the same but none of your people rectified it pls try to rectify it else I ill go with consumers website...
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William George
from Chennai, Tamil Nadu
Jan 20, 2016
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Mswipe ecs cancellation machine id "10820330143581"

Address: Chennai, Tamil Nadu, 600071

I have send my request to deactivate and take back the swiping machine since Nov 2015

I have given the same request more than 5 times through mail, phone.

Mswipe customer care registered the complaints and provide complaint number through mail.


They keep taking the rent every month.


Their customer service team is hopeless and their accounts team is in invisible modebr...
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Rajeev K V
from Gurgaon, Haryana
Jan 5, 2016
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Not releasing payment which is made on 25th dec

Address: 560045

My name is Rajeev and this is regarding the issue of pending money to be transferred from Mswipe. MSWIPE Machine ID :[protected] Registered Mobile no :[protected] Here with I'm pasting the complete transaction credit history of payments for your ref, I'm sending all these details after the communication with Mr. IRFAN (MSwipe Representative) and ref no is TBK00192223. 25 Dec 2015 : 410000 : Swiped 28 Dec 2015...
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