Claimed

Mswipe Technologies Complaints & Reviews

3.3
Updated: Aug 23, 2024
Complaints 1144
Resolved
735
Unresolved
409
Contacts

File a complaint to Mswipe Technologies

Having problems with Mswipe Technologies?

File a complaint and get it resolved by Mswipe Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mswipe Technologies reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramsurat928
from DELHI, Delhi
Oct 14, 2016
Resolved
Report
Copy
Resolved

After 25 day till now not getting the service

Address: 110092

Sir, i am the proprietor of r. M. Enterprises. I taken the service of swipe technology from mr. Amit kumar upadhay his contact no. Is [protected]/[protected]. I given cheque of rs. 1200/- my cheque no. Is 152158 of syndicate bank but till now i am not getting swipe machine due to this i am getting many problem. So, kindly solve my problem or otherwise refund my amount with interest. As soon as possible.

Thanks and regard
R....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Alfa jewellers gift and novelties
from Mumbai, Maharashtra
Oct 8, 2016
Report
Copy

Harassment by your company by deducting the in my account

Address: 400102
Website: www.mswipe.com

Sir my name is kamlesh jain my firm name is alfa gifts & novelties, on 23/04/2016 my account was closed complain no tbk00312467, on 28/04/2016 ur company represntative named prashant had taken the device from me on calling to ur company 01/05/2016 i came to know that my device has been received by our company, than on 10/06/2016 ur company deducted rent amount from my account 200/ for that i have again complained to ur comapny, now on 29/09/2016...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kamlesh1607
from Mumbai, Maharashtra
Oct 7, 2016
Resolved
Report
Copy
Resolved

Payment deduction despite surrendering machine

Address: Mumbai City, Maharashtra, 400011

Sir my name is kamlesh jain my firm name is alfa gifts & novelties, on 23/04/2016 my account was closed complain no tbk00312467, on 28/04/2016 ur company represntative named prashant had taken the device from me on calling to ur company 01/05/2016 i came to know that my device has been received by our company, than on 10/06/2016 ur company deducted rent amount from my account 200/ for that i have again complained to ur comapny, now on 29/09/2016...
Helpful
Found this helpful?
Write a comment
Report
Copy
rajesh p shah
from Chennai, Tamil Nadu
Sep 24, 2016
Resolved
Report
Copy
Resolved

Machine sold but not working

Address: Chennai, Tamil Nadu, 600095

MAchine sold but not working, but you are montly taking an ecs of 300 for what then your customer care does not give or transfer the call to the superior's.

I need all the refund for the monthly detected rent with double interest and also the service to be cleared in 24 hrs. if not I will be forced to send you a notice from my advocate and claim all damages from your end of giving false recommendation and selling the machine....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Preeti Style'On
from Merta, Rajasthan
Sep 7, 2016
Resolved
Report
Copy
Resolved

MSwipe machine not installed...Sales agent Deepak not answering calls.

Address: Mumbai City, Maharashtra, 110060
Website: www.mswipe.com

I had requested for 2 MSwipe machines for my office (in Delhi) on Tuesday 30th Aug16, and made advance payment on 31st Aug16. The sales agent (Deepak Sharma) promised me that the machine would be installed in 2-3 working days.

I called up this guy on 3rd Sep 16, but he requested more time and said that it would be furnished by 5th Sep16(Monday).

I have not heard anything from him on the update and now he is even...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajendra 123
from Bengaluru, Karnataka
Aug 29, 2016
Resolved
Report
Copy
Resolved

Not getting service properly

Address: 560032

Dear sir, this is inform you that today i have called to customer care number. For getting instant service. But your customer care not given help in emergency. For changing my account immediate.
O i informed you that i am not getting service properly. Kindly cancelled my service or given me properly service.
Reg. Number [protected];id no. Device i'd no [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pravin2421
from Pithoragarh, Uttarakhand
Aug 25, 2016
Report
Copy

Unwanted deduction my account

Address: 121001
Website: www.mswipe.com

Dear Sir,

It is a 420 company. Service is the worst I have 2 years from the device to deactivate the request * said. But every time I have spoken, that you wait 24 hours for 7 to 10 days do you do weights. But 7 to 10 days every month, while the 2 years have passed and our accounts are deducted from your device rent. I am very upset and does not understand what they do not have a number in addition to a customer care number...
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zachariah Jacob
from Kottayam, Kerala
Aug 23, 2016
Resolved
Report
Copy
Resolved

Mswipe gprs pos machine

Address: New Delhi, Delhi, 110017
Website: www.mswipe.com

I am not someone who would ever want to publicly shame a business and i would have never wanted to write this review had i not been pushed to the edge. I cannot comment on the quality of the product since i have not used it so far but as far as the customer support is concerned, this is the worst team who seem to have no idea what being responsible in a business means. I was duped into buying their device with gprs facility in the first week...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
msreddy8488
from Bhopal, Madhya Pradesh
Aug 5, 2016
Resolved
Report
Copy
Resolved

Payment On hold 99,900

Address: Mumbai City, Maharashtra
Website: www.mswipe.com

I had a payment of 99, 900 and as they have mentioned that ur payment put on hold.

I have sent everything email ID in the morning itself and still no answer

Even customer care executives have no updates. My relationship manager says that it is not his responsibility

Is this kind of service should we expect from?

M Sudhakar reddy

[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
samir parikh
from Ahmedabad, Gujarat
Jul 31, 2016
Report
Copy

Fraud company

My area sales officer rajesh sutariya -[protected] booked machine but not delivered on commitment time... i cancelled machine on date :14/07/2016 but my booking payment rs.2067 is not giving back... and he blocked my mob. no... his senior rahul makwana - [protected] city sales officer also not pick my call also and avoid me... very fraud... pls. don't buy this machine......
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sanjay358834
from Chennai, Tamil Nadu
Jul 22, 2016
Report
Copy

Discontinuatoin of service

Address: Chennai, Tamil Nadu, 600026

As we feel that the swipe machine is not that useful for us at the moment, v would like to temporarily disconnect the service....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
planetamol
from Mumbai, Maharashtra
Jul 21, 2016
Report
Copy

Faulty g2 swipe machine supplied

Address: 411002
Website: www.mswipe.com

Dear sir / mam,


We were supplied a faulty g2 machine 10-15 days ago with sr. no. [protected]. the technician who brought the machine (mob. no. [protected] & [protected]) tried my 2-3 working sim cards with gprs / 3g data packages. none of the sims worked.

Today another technician came, he tried 2-3 sims, none of them worked. when we called the customer care toll free number, the lady on the phone gave...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sravangottumukula
from Delhi, Delhi
Jun 16, 2016
Report
Copy

ECS Deduction

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.mswipe.com

I have been deducted twice every month for my swiming machine, actually i used to have 2 swiping machines, have cancelled one and continued with the other one. I have been deducted by ECS for both the machines, how will they deduct amount for the canceled one.
For the same this i asked to raise a complaint and give me the complaint number its been 4 months, i have been deducted the amount but no complaint raised my mswipe, when called...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pritesh Thakker
Jun 8, 2016
Report
Copy

Payment on hold

Address: 380058
Website: www.mswipe.com

I don't understand why do I have to go through this everytime?

Again, I had a payment of 99000 and as they have mentioned that the daily limit of my transaction is 100000 rupees still they have put on hold.

I have sent everything on their whatsapp number and email ID in the morning itself and still no answer

Even customer care executives have no updates. My relationship manager says that it is...
Helpful
9 other people found this review helpful
9 found this helpful
8 Comments
Report
Copy
K
Ketanchoudhary
from Etawah, Uttar Pradesh
Jun 4, 2016
Report
Copy

Transaction put on hold

Hi

I have done a transaction of rs 1 lac on 2nd of june but tha same has been put on saying it as an high value transaction. Because of this i was asked to submit the invoice which i have done on the same day . But still my payment is not released till date
Can you please look into this matter as soon as possible as it is badly hitting my business
My registered mobile number is [protected]

Thanksbr...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit gadgets care
from Ahmedabad, Gujarat
Jun 1, 2016
Report
Copy

Wisepad is not issue i already pay 4500 rs

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello sir/mam i apply for mswipe g-2 machine on 15 of may and pay 4500rs to mr jaideep amd he told me machine will be provided to me on 22 may but they told machine is not came from mumbai and then they told me to take wisepad and they promise me to install the machine on 28th of may but the machine is not installed on 1st june
And now idont want any machine on my shop so plz refund my money (4500₹) as soon as possible
Firm...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Sunilqweqwe
from Gurgaon, Haryana
Jun 1, 2016
Report
Copy

Cheating

Address: Pune, Maharashtra, 411001

My self sunil singh am from Pune recently i wanted a swipe machine so i called Hdfc bank for swipe machine as i have a account in it
The other day a person came name ranjeet swant [protected] this is his no he told me that he came from Hdfc bank and u can get this machine in 5000rs
We had small chat on the machine like how to use and all that I asked him from when can v us the machine he told from tomorrow and today is 5th day...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
pandit Kumar
from Visakhapatnam, Andhra Pradesh
May 28, 2016
Report
Copy

Payment hold mswipe from, 19th may 2016-reg

Address: 500055

I am dasari. Pandit kumar from hyderabad, i am using mswipe mession with my registered mobile no:[protected].In this connection i swiped amount 5 transactions on 18th may, 2016,
Transaction -1, rs: 25, 000-00
Transaction -2, rs: 25, 000-00
Transaction -3, rs: 25, 000-00
Transaction-4, rs:100, 000-00
Transaction-5, rs:130, 000-00
After i swiped this transaction mswipe holded total payments, they mentioned...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Malar Medicals
from Chennai, Tamil Nadu
May 19, 2016
Report
Copy

Not response for complaint. Very very bad customer care by mswipe...

Address: 600015

I installed mswipe machine in my shop. But i am not use mswipe machine so request to deactivation to sales person mr. Kesavan ([protected]). He is come my shop then told without transaction not possible de installation. So swipe the card (Rs.100). But debit in card holder account two times different amount (Rs.115 & rs.100). Mr. Kesavan told rs.115 not debit in mswipe so contact your bank then after two days your machine deactivation is done....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj Dhoot
from Pune, Maharashtra
May 13, 2016
Report
Copy

Money buggers & still charging after 1 year of account closure

Address: 411018
Website: www.mswipe.com

I have a Mswipe machine # [protected] (purchased by paying approx 2000/- INR) which was deactivated back in June 2015. Suddenly out of nowhere I have been charged for Rs. 1350/-.

The customer reps tell me that the ECS bounced but the fact is that the same was cancelled & here the proof:
"
"Shraddha Zimbar

11/6/15


to me, Sunil, Payment-recon, Riyaz, Chetan
...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR