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MTC Group Customer Care Contacts

www.mtcgroup.in
1.4
Updated: Jun 11, 2024
Complaints
275
Resolved
73
Unresolved
202
So far, so good. MTC Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MTC Group will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts
MTC Group
Customer Service Contacts

MTC Group Phone Numbers

Phone
+91 22 6787 2900
11
11
Fax
+91 22 6725 0964
+91 22 6741 0875

MTC Group Website


MTC Group Head Office Address

401-404 Navkar Complex
Mumbai
Mumbai City District
Maharashtra
India
400069

MTC Group Company Representatives

M
MTC Group
Public Transportation
MTC Group
Contacts

MTC Group Overview

Latest complaint I was dropped midway because of skipping stops and ticket balance was not provided has been filed on 11/06/2024. Latest Resolved Poor frequency of 47a was resolved Jul 4, 2017. MTC Group ranks as the #22 most complained about among Public Transportation.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with MTC Group . We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved complaints

View all complaints
Resolved
Poor frequency of 47a
Resolved
Lack of 29K frequency
Resolved
Rude behaviour of Conductor and bus driver at C51 Express (Green board) plying between Adyar & Tambaram west

Most useful reviews

6
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121h no frequent busses

Recent MTC Group reviews & complaints(275)

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D
Divim
Jun 11, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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MTC Group Customer Care
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MTC Bus — I was dropped midway because of skipping stops and ticket balance was not provided

1)I was dropped at esi bus stop not at vadapalani, but I paid for vadapalani ticket charge.they denied paying balance.it was almost 8:15 pm when I was dropped midway.Immediately I reached out to nearby police booth to convey my concern.
2)why was it not told that the
bus will not be dropped at vadapalani when I took the ticket? After reaching ashok pillar they told me it will not go to vadapalani route.is this the actual route?br...
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J
Jayakumar Elumalai
from Kumbakonam, Tamil Nadu
Mar 28, 2024
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MTC Group Customer Care
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MTC Group — 579 c , 579k irregular bus timings

Address: Walajbath

I
Indian ocean
from Chennai, Tamil

Hi
The route bus walajbath to tambaram via Padappai, oragadam bus services are irregular particular at afternoon 2.30 till midnight. Passengers are waiting more than 1.30 hours to 2 hours. And who have money travelling in private vans and autos. But what can a low wages person can do. 579C bus services are irregular in timings. They do bunching of buses at one-time. So...
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C
Chitrarenu
Feb 14, 2024
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MTC Group — Extra time work for both driver and conductor

62b redhills to jj nagar west route
This bus running between villages to city and In a day double shift done by both driver and conductor. In city normal shift are 6am to 2pm and 2pm to 10pm but in my route time 6am to 10.30pm working continuously in earlier but recent days the depot says one more single to be added so that time was extended 6am to 11.30pm in this working time approx 18hours. How could manage the extra time? For worker...
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