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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

www.mtsindia.in
1.5
Updated: Dec 13, 2022
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So far, so good. MTS / Sistema Shyam TeleServices [SSTL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MTS / Sistema Shyam TeleServices [SSTL] will keep up the work and continue to help more customers with their concerns even better 🤝
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MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 8

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C
ChetanBudde
Jun 29, 2017
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Device non-reusable | non economic | electronic waste to environment

Address: Bangalore, Karnataka, 560100
Website: www.mtsindia.in

The data card / device mts provides is non reusable. Once we deactivate the service, we cannot reactivate the service on the same device. There is a saperate price collected for this device as well. This is an economic waste and causes the environmental waste unnecessarily. The economic waste that a consumer will bears will be forgotten. The e-waste thats caused will effect mother earth. Please take a severe action against such companies...
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M
mmusyuni
Jun 29, 2017
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Wrong mts data card recharge

Website: www.rechargeitnow.co

I recharged my mts mblaze data (No.[protected]) with rs.499 on 29th jun 2017 through net banking
During post payment, i was shocked to see that the payment of rs. 499 was done for an another no.[protected].
Please refund the amount back or do it in my no. [protected]. The details are as follows:
Order no.- mt[protected]
Date & time[protected]:43
Card / bank-state bank of india
Email id - [protected]@gmail.com...
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F
Foolish guy
from Hosur, Tamil Nadu
Jun 21, 2017
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Worst services and penalty with lawsuits on customers - reg

Address: 625003
Website: www.mtsindia.in

I was using the mts data card for approximately for more than 2 years. During last apr & may'17 their speed was almost nil (3g) and various complaints made in in their customer care number [protected] for which they responded with a standard answer of "will do correct the problem" but 'never' did that.

Hence i held back the payment of rs.689/- (For 10 gb/month). Two months we were using "other data" services due to this. br...
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S
surendran always coooool
from Nattam, Tamil Nadu
Jun 20, 2017
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Data card

Inspire of disconnection of service, my service has not been disonnected and they are torturing me through repeated mails and messages. They have sent me messages and mails regarding disconnection but repeatedly they are sending me lokadalat notices. I spoke to their customer care service many times but their response is not effective. Therefore resolve my issue as soon as possible....
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B
bikashkr
from Kolkata, West Bengal
Jun 16, 2017
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Mblaze wifi

Address: Kolkata, West Bengal, 700059
Website: www.mts.in

I had bought a mts mblaze for my household needs no.[protected]. Myname is bikash kumar jaiswal. The amount for each month. They did not provide speed as much they had promised. The data limit was also less. Finally i cleared all their dues till march 2017. I disconnected the connection and did not use for the month of april17. They started to send messages and calls. They started threatening me by sending legal notices. Please solve the problem....
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V
Vino_kumar2017
from Sringeri, Karnataka
Jun 10, 2017
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Worst network speed. No response on customer care

Address: Bangalore, Karnataka, 560059
Website: MTS India

I got mts dongle in 2016. Initially they told speed will be 21mbps. Once i activated the speed is like just 2g... I felt bad and asked customer support but i got worst response... Even some time they act like they not able to hear my voice.

I was keep on asking for help but nothing happened. So i just abandon and not using dongle.

They cheat customer by their false marketing strategy.

I would...
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G
ghiya
from Delhi, Delhi
Jun 9, 2017
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Customer service and speed issue

Address: 122001
Website: www.mtsindia.in

Dear ceo,

This is regarding the speed issue iam facing since i took to mts. I am not receiving any services from your company neither i am receiving any complaint resolution. Speed is pathetic. Your executives calls and sends me messages thousands of times only at the time of payment of the bills
This is pathetic service. Do something about this soon else you will loose this market forever.

Regards, br...
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V
Vidhi Mishra
from Ambala, Haryana
Jun 8, 2017
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Wrong notice

Address: New Delhi, Delhi, 110020
Website: www.mtsindia.in

I have receive a notice from irshad ahmad for due amount on my mts number [protected].

C/o m/s. Sistema shyam teleservices limited


Advocate: irshad ahmad
Chamber-g-311. Karkardooma courts. New delhi

Legal notice under section 403, 405, 406, read with section 420 of the ipc.


Ref no. : htc/5791 date: 8 june, 2017

To,

Vidhi...
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B
banti10
Jun 8, 2017
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Recharge issue

Address: Purba Medinipur, West Bengal, 721636

My mts data card number is [protected]. On 30 may 2017 at 10:06 am i recieved a phone call from mts customer care no [protected] and promised to give 21 gb data against 499 recharge. But after recharging on the same day i recive only 7 gb data. Mts customer care did not solve my problem.

So please take necessary steps.

Sk mudassir ahmed
Mail id : [protected]@gmail.com...
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A
Anish Ingh
from New Delhi, Delhi
Jun 2, 2017
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Connection back and refund my amount.

Address: 121006
Website: www.mtsindia.in/index.html

Dear Mr. CEO,

It was one of my biggest painful moment of my life, The day when I bought your MTS date card I was very happy. I thought that you have good internet plans under budget. Just after two days everything is happening with me same its written by older MTS customers on internet. For first two day my data card speed was 500 KBPS and now is 20 – 30 KBPS. I am not able to download my official emails on outlook. Your...
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M
mofujmondal
from Kolkata, West Bengal
May 31, 2017
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Call drop

Address: 713423

Sir/Madam,
With due respect, I would like to inform you that I am an old dynamic consumer of MTS. My mobile no is [protected]. Last 8 months I have suffer from call drop in my number, it is observed various times that with out mobile connection, balance has been deducted. I request you to rectify the above problem for better services.

Thanks & Regards,

Mofuj Hossen Mondal
email- [protected]@rediffmail.com...
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K
kapil singh 7
May 30, 2017
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Slow speed of wifi data card

Address: Alwar, Rajasthan, 301019

Sir
Since i've bought this mts data card i haven't got the speed i was promised in the advertisement. Sometimes the internet connection disappears without any warning and sometimes it doesn't connects at all. I've tried everything i could but the product appears to be faulty or something like that. Therefore i request you to look forward in this matter as soon as possible.
Thank you
Kapil singh...
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R
ravicalm95
from Delhi, Delhi
May 26, 2017
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Mts dongle is the worst you would use! think before buy

Address: New Delhi, Delhi, 110059
Website: www.mtsindia.in

Ok! Let me start with this line.
"mts is the worst dongle you would use".
One more line, please...
"bad customer service you would experience in your life"

For example, when i was experiencing bad connectivity, i called customer executive to resolve this. So, did he solved? Naaa... They are worst for it.
Sir, first type window + r then %temp%
Delete all temp files. Ok. I did it. br...
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K
Kalwath
from Chennai, Tamil Nadu
May 25, 2017
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They are forced me to pay for without service

Address: Tiruvallur, Tamil Nadu, 600058
Website: www.mtsindia.in

My complaint as follows:

My mts datacard number [protected].

I have been used the above number for two years. I paid the amount on every month on date/time without late fee.

I have raised the complaint on febraury 28th, 2017 19:31:44 (Refer case no: feb/2506) but there is no proper reply from your side.

On the next day (March 01, 2017) i got a sms from mts 'your complaint no:feb/2506...
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B
bhavitdesai
from Vadodara, Gujarat
May 24, 2017
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Wrong bill and legal notice via fake email id

Address: Rajkot, Gujarat, 360007

Dear sir,

with the reference to subject matter please note that i took connection of MTS Mblaze with the number of [protected] with the name of Mr. Bhavit Desai (My self) after some months o[censored]sage its gave me problem of disconnection and low speed so i complaint to their CC team so many times. after so many complaints one guy came and just check speed in his laptop and left without solving the issue so, i fed up and submit...
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A
Azka MASIH
from Noida, Uttar Pradesh
May 20, 2017
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Complaint details :-shouting and harassments on phone calls.

Address: New Delhi, Delhi, 110025
Website: www.mtsindia.in

I had been a consumer of MTS internet services, MTS no.[protected]. After few months continuous problems persisted in the connection in spite of repeated complaints, trouble continued and finally I requested the service provider to discontinue my connection on phone but my request was not entertained and I was asked on phone to pay bill for next 2 months when I conveyed my grievances they harassed and shouted at me and threatened me to take...
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T
Thamanna Nazar
from Punalur, Kerala
May 19, 2017
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Uim problems

Address: Kannur, Kerala, 670563

Sir,
My phone is showing no uim card from today morning and i'm not able to do anything. What should i do? Please help its urgent it's very urgent because all my numbers are inside it. Please kindly give me some solutions sir. The problem has started from today morning and my works are being stopped of the same because all number are in it kindly do help me with finding a solution...
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S
Subhash Chand Kukreja
from Delhi, Delhi
May 6, 2017
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Excess charges for sim card and non activation of sim card

Address: New Delhi, Delhi, 110035
Website: customercare@mtsindia.com

Sir I changed my mts sim so as to get nano mts sim in my smart phone. The dealer charged Rs. 200/- instead of Rs. 50 and sim given by him was no ways to a nano sim but micro one was got made. Sim worked for one day and than deactivated. On contact customer care informed that due to TRAI that happened. The dealer on being contacted informed that sim would be activated soon again but not activated so far. Now dealer is also not picking calls....
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A
Axy kh
May 4, 2017
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Refund of extra paid amount

Address: New Delhi, Delhi, 110025

For my data card no [protected], in the month of march i had to pay 1321, but due to mistake i payed 13221 and since then im calling them and asking them to refund my 11900 and have made complains about it constantly but every time i call customer care, they say they have reverted it through net but i never recieved it and in return they dont give me any details. Then they asked me to email in the customer care, i keep emailing them, they...
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C
complain@1
from Chennai, Tamil Nadu
May 4, 2017
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Benefit not credited

Address: 700156
Website: www.mtsindia.in/contactusin.html

Dear Sir

This is subhankar my MTS mobile number is [protected]. Today morning I have called to 1212 and option 2, 1, 6 (121talktime offer) explained with recharge of rs121 I will get 140rs talk time. Immediately I have recharged but not get that benefit. After calling customer Care executive I come to know rs121 is giving 150rs promotional balance and that is credited in my account. But still now benefit of rs121 in 1212 is...
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