Comments
deduction of rs 39
mydala has deducted rs 39 from my account I want it back...i doe not wnt to participate in any compition...I just need my money back...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
136
Pending
0
Resolved
27
+91 11 4344 4444
Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
Dear Mr. Khan
We really apologize for the inconvenience caused to you.
We deeply value your relationship with mydala and are committed to provide you the highest level of service simply because our customers deserve the very best. We would like to inform you we do not have any such systems in which the balance gets depleted without customer’s consent. However, customer’s satisfaction is our first priority, so as a goodwill gesture we are refunding Rs.99 /- against the balance deduction on your Vodafone number (9823******) and the same will be done maximum within 10-15 working days, but we will try to get it done as soon as possible.
Regards