Mydala — Rs 29 deducted from my idea account

Mydala — Rs 29 deducted from my idea account

T thomasdominic from Paravur, Kerala May 27, 2017

I had just recieved the below msg to my phone.. Dear Customer, thank you for downloading mydala powered deal from MYDALA. You have been charged Rs. 29 Your balance is Rs. *****.. What does it mean.. When i call idea customer executive, they told a third party has activated this deal.. I am hearing about MYDALA first time.. For what and with whose permision did you have taken my cash from my account.. This is actually cheating and stupid.. I need complete amount back to my account within one day.. Was this information helpful? No (0) Yes (0)
Mydala customer support has been notified about the posted complaint.
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ABCD@321#123

from Delhi, Delhi

Jun 7, 2017

Dear Thomas

Apologies for the inconvenience caused.

As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.

For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team