Mydala — Unauthorized deduction from mobile network account

Address: Raigad, Maharashtra, 410210

Without any notice, without my knowledge, there is a deduction of Rs 49 on my account of vodafone stating some stupid download from mydala with description DNLD-BIDDEAL_49-MYDALA. Doesn't make any sense. Vodafone isn't ready to take responsibility, this is clearly a fraud.

I do not even know what the f this mydala is, this stupidity to fool people should be stopped immediately. Please refun my Rs. 49 on my vodafone number [protected]
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Mydala customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear jdoshi,

Greetings for the day!

This is in reference to the comment, that you have posted on 6th August 2016 with a concern of balance deduction. At Mydala.com we take a pride in ensuring customer's satisfaction and to extend our support our team will reach you shortly

Regards,
Mydala Team
Dear Sir,

As per the telephonic conversation, the issue has been resolved. For more interesting deals you can browse Mydala website or you can download Mydala App from the app store of your Android or IOS operating smart phones.

For further queries we as customer support are active from Monday to Saturday between 9:30 AM to 8:00 PM

Regards,
Mydala Team

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