Mydala — Unnecessary deduction of my money without my consent

ÌñspiréƉ Mıŋƌ

from Malegaon, Maharashtra

Mar 9, 2017

Address: Nagpur, Maharashtra

What the heck is this Mydala and who the fruit gave you people my number? On 9th March 2017 10:49 am, I received a message. "Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 198.55". Without my consent who are you people charging me for and for what?? I had never downloaded any of these Mydala stuff. I don't even know what is this thing. Also I don't care. Just give my money back. I wasn't even using my phone at that moment. That phone was untouched for 6 hours straight. And when I checked new message, it showed up this. I just want my money back. This thing is terrible. What a fraud you cheaters doing. Robbing innocent people and earning?? I'm really disappointed.

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Mydala customer support has been notified about the posted complaint.

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Comments

ABCD@321#123

from Delhi, Delhi

Mar 14, 2017

Dear User

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.

For any further queries, please feel free to reach out to us at[protected] or mail us @ [protected]@mydala.com.

Regards
Mydala Team

Ambesh Kant

from Vadodara, Gujarat

Mar 24, 2017

Refund my money u Morons*
Else I'll File a complain against you
in Consumer Court
Main Branch Delhi...
As a Blogger I'll post ur Fraudness scandal video
UNECESSARY Deductions from People Mobile on @YOUTUBE Soon...
Give all customer Mobile Balance Back soon...
Or else ready for the results...😈