Mydala — Wrong Deduction

Address: 411004
Website: www.mydala.com

Due to your uninvited deduction, the company has deducted rs 29/- without even taking proper confirmation.
Mydala is a nice app but you all have certainly fallen in my eyes.
My acquaintances have purchased deals from your website but this time, it was absolutely not intended.

I request you to immediately refund the money that you have charged [protected].

I shall be forced to go the courts if my problem is not solved at the earliest.
Please look into the matter.
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Mydala customer support has been notified about the posted complaint.
 
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Dear Naseem

Apologies for the inconvenience caused.

As per your raised concern would like to inform that we do not have any such system wherein money gets debited from your mobile balance without your consent. However, as customer is our first priority so we are going to refund you the amount post our conversation with you. We tried calling you on to your given contact number but unable to establish any communication as your number was switched off. We request you to please let us know the suitable time to call you else, share any alternate contact number to speak with you.

For any further queries, please feel free to reach out to us at[protected] or email us @ [protected]@mydala.com.

Regards
Mydala Team

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