Claimed

Shopify Complaints & Reviews

1
Updated: Feb 14, 2024
Complaints 265
Resolved
9
Unresolved
256
Contacts

File a complaint to Shopify

Having problems with Shopify?

File a complaint and get it resolved by Shopify customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shopify reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vaishnavi 810
from Tambaram, Tamil Nadu
Jan 1, 2023
Report
Copy

I had ordered a kurti set from [protected]@myshopify.com on Nov 11 2022. But there was no delivery of the product yet. (until Jan 1 2023) I am sure it would never be delivered after this. The website was taken down the next day after purchase. I made my payment through G pay. There was no refund made. After this incident only, I became aware of such scam websites on My shopify. I insist you to take strict actions against those websites and I want my refund ASAP.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harika Battu
    Dec 30, 2022
    Report
    Copy

    Website: Globleclothings.shopify.com

    Globleclothings.shopify.com
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prajuu
      Dec 23, 2022
      Report
      Copy

      Order is not confirmed money has been deducted
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sarthak_1709
        from Mumbai, Maharashtra
        Dec 6, 2022
        Report
        Copy

        Website: winter-jacket-2606.myshopify.com/o/10b8e90bc6197d933000a59ea828cd9a/a/80995ff2a9bafdc0353b5f88aa96996f

        I ordered hoodies from myshopify and still didnt receive the order yet. So i want to expose them by sending ss of the details.
        +2 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bishnu singha
          Dec 6, 2022
          Report
          Copy

          I m Sumi. I ordered pant and I received the sweater. I return my product.pleace return my money.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bishnu singha
            Dec 6, 2022
            Report
            Copy

            Address: Gnanadeepa academy

            I ordered pant and I received the sweater.i returned my order.pleace give me my money.
            Address
            Gnanadeepa school
            Devanahali
            Bengaluru India
            Bengalore Karnataka
            Pincode 562164
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mohd sofi hussain
              from Hyderabad, Telangana
              Dec 2, 2022
              Report
              Copy

              Address: UNIT NO 22, GROUND FLOOR PARAST TRINITY, Sector 63, Gurugram, Haryana 122011
              Website: 62950d.myshopify.com

              Order Dry-fruit online on 14 oct 2022 and didn't any update till now and the website is unavailable and not showing any kind of information. Although
              I had complained earlier but got no response please look for it.
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kayem10
                from Noida, Uttar Pradesh
                Dec 1, 2022
                Report
                Copy

                I ordered three jackets on 24th November, 2022. I haven't received the order yet. Now, I can't access the site from which I ordered.
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  M Sravani
                  Nov 30, 2022
                  Report
                  Copy

                  Address: Gurgaon
                  Website: boatsshops.myshopify.com

                  I placed two orders from https://boatsshops.myshopify.com/ and prepaid them ₹1042 as there was no COD option so I prepaid them and now I want cancel my order but there is no option to cancel it.
                  I mailed them but there are not responding I want to cancel my order and get my refund back as soon as possible.
                  Order no 1031 and order no 1032
                  I want my refund of ₹1042 as soon as possible.
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shah@124
                    from New Delhi, Delhi
                    Nov 17, 2022
                    Report
                    Copy

                    Dear Sir/ Mam
                    I didn't received my order still now I had placed my order 1 week ago but still now I had not receive my order
                    My order Id is 1192
                    Please help me to solve my problem
                    +3 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pareekmohit665
                      from Jaipur, Rajasthan
                      Nov 15, 2022
                      Report
                      Copy

                      I have ordered 3 jacket on 14/11/2022 and i also paid the amount via Google pay. Now I want to cancel the order and i want my money back as website is not working.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gatikaaaa
                        Nov 14, 2022
                        Report
                        Copy

                        Website: My.shopify.com

                        Wrong, incomplete product received, no account details, order details available on the website, saree sansaar sponsored by myshopify.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivapreethi
                          from COIMBATORE, Tamil Nadu
                          Oct 26, 2022
                          Mar 15, 2023
                          This thread was updated on Mar 15, 2023
                          Report
                          Copy

                          Website: kurthistyles.myshopify.com

                          I ordered my product at oct 15 still now there is no response and I didn't get my product
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Prathamesh.
                            from Navi mumbai, Maharashtra
                            Oct 23, 2022
                            Report
                            Copy

                            Address: headquartered in:EN-12, District 5, Salt Lake, Kolkata ,

                            One day on Instagram I watch the advertisement of work from home and I click on the link given and register my self to the website of (https://work7899.cc/index/user/login.html) they contact me from +[protected] this number
                            After that they give me RS. 60/- bonus and ask for recharge of Rs. 100/- and told to complete 1 task and give me RS. 80/- commission. I withdraw the amount.
                            After that they told me to contact to telegram customer service number of https://t.me/k776699 this link. I contact to this telegram number. They ask me for more task. And recharge for Rs. 920/- and give me 15 tasks. For each task prize is different and want to recharge the gap of money. I complete the 15 task to recharge of Rs. 1, 48, 000/- and ask for withdraw my money. Leter they give me another 5 task and ask for complete them. I said I want to withdraw my money first. But they told you have to complete tasks otherwise you will lost your invested money. And the gap of money is 1, 22, 000/-. I'm not able to recharge the gap of money and I leave the task pending.

                            Please help me to refund my money. 🙏🏻

                            Thanking you
                            Prathamesh.
                            +6 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohd sofi hussain
                              from Hyderabad, Telangana
                              Oct 20, 2022
                              Jan 27, 2023
                              This thread was updated on Jan 27, 2023
                              Report
                              Copy

                              Order dry fruits on 14 October 4:22pm on 62950d.myshopify.com ( Dry-fruit & co. ) paid online through patym of amount 1587 . And now the website not reachable mentioning this store is unavailable nor the order is trackable. details of payment and order is mentioned below
                              Order I'd : [protected]-[protected]
                              UPI Ref No :[protected]
                              +4 photos
                              I had purchased an order of Inr 543 from dry fruit store @mehul dharmeshbhai hadiya and paid the amount online.The merchant is not responding and I didn't receive the order. Kindly take necessary steps for refund of my money ASAP

                              Order dry foods on myshopify.com and paid online not delivered and unable to track order . - Comment #4085206 - Image #0
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arya Akash Shinde
                                Oct 13, 2022
                                Report
                                Copy

                                Website: work7899.cc/index/index/home.html

                                They gave me some tasks to complete.
                                They asked me to recharge my account and gave me 15 tasks to complete
                                When I reached on the last task they were asking me to invest more money
                                And when I was trying to withdraw the money I'm not able to withdraw it now
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kanhatp Patidar
                                  Oct 12, 2022
                                  Report
                                  Copy

                                  Madam/Dear Sir,
                                  I have ordered dryfruits from RkMart on Oct 1, 2022 and not received my order yet even I have paid extra amount for fast delivery within 2-3 business days. I saw this ads on Google flash news named Rk Mart and ordered under Myshopify business services through PayU, Gurgaon payment gateway my transaction ID is [protected] please resolve the issue so that I can get my refund.

                                  Thanks
                                  Regards
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sweekriti Sharma
                                    Oct 6, 2022
                                    Report
                                    Copy

                                    I ordered a set of High Back Director Boss Executive Revolving Chair from Chairwood through the Shopify site on 17th September 2022 and till now there have been no updates on its delivery date and the site is not reachable for any updates or contacts.
                                    An email sent to us by the company with the email ID [protected]@gmail.com was sent confirming the order that is now unreachable which has all the information regarding the order details.
                                    The Order Number is #1072.
                                    Kindly revert and please sort this issue out as soon as possible.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      PLRboutique
                                      Oct 5, 2022
                                      Report
                                      Copy

                                      Address: Albany Oregon

                                      Sept 29 funds put on hold stating i had products not supported by Shopify.
                                      Wigs and Pepper spray
                                      I have had wigs on my website for over 2 years
                                      I was devastated but i removed the products
                                      I then called support to inform them i removed them.
                                      I was told they would work on releasing my funds.
                                      Next day they were released and 20-30 minutes later put on hold for another product.
                                      This has continued for days and products keep being pin pointed.
                                      The field provided by Shopify to upload my invoices wasnt working.
                                      I have since uploaded invoices and sent emails and called multiple times to be told you will hold my funds longer if I don't quit calling. Also there is no way for me to directly speak to the person putting a hold on my account and no one to request an independent review of this issue.
                                      I am a small business and this is devastating to me.
                                      Trust and Safety needs checks and balances. If you have them in place i want to know what they are. It seems i have been targeted for some reason. I have absolutely loved working with shopify for the most part until recently.
                                      Please help resolve this issue or i will go else where.
                                      it seems you have me in limbo and i am just supposed to TRUST it is being handled when now i cant get anyone to respond.
                                      I am now 21 emails and 4 different support people in with this issue
                                      kindly lodge complaint below for free

                                      In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
                                      ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

                                      Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

                                      Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

                                      or

                                      kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

                                      https://www.onlinelegalindia.com/services/consumer-complaint/
                                      kindly lodge complaint below for free

                                      In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
                                      ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

                                      Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

                                      Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

                                      or

                                      kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

                                      https://www.onlinelegalindia.com/services/consumer-complaint/
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        osenoir
                                        Sep 29, 2022
                                        Report
                                        Copy

                                        You took my store offline on the 19th of September Claiing y bank had requested a charge back for 2 products However Paypal had ade a mistake. Neverthe less it was found that you neer did pay any oney bac and your direct debit billing is still very active in paypal. I have since submitted these findings to your risk department who have not answered any emails . Even the chats summary sent to your team have not been worked on. MU store is offline now for 8 days . Not only am I incurring charges, the shop is not open . MY adverts are are bounsing vback and the SEO is not working. YOU are affecting my business with your silience and not responding

                                        PLEASE CAN YOU RESPOND AND RESTORE MY STORE
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit