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Shopify Complaints & Reviews

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Updated: Feb 14, 2024
Complaints 265
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9
Unresolved
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Shopify reviews & complaints page 7

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T
tama9
Jul 1, 2022
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We have been trying for nearly 3 months to resolvepassword issue...yes i forgot it...but then when i did remember and tried to login the Shopify website blocks me because I haven't been to my own site for 3 months. So weeks and weeks or email after email, submission of company documents, addresses, statments showing site fee paid and everything else...these ### can't figure out anything to make things better. I said hey sned a temp password to me via email, let's try that...did they? Noooooo it was too difficult...then we start getting emails that our payment for the site failed...hmmm...odd right since the card we use for auto pay doesn't expire until 2026...and has more than enough CREDit to pay the monthly fee...so then we start getting all these obscure emails...charging us with fraud...shutting down the site, but I notice that the email address being used is our secondary email on the account...and the only way to get that email is if Shopify has been HACKed...hey SHOPIFY have you been HACKed? AGAIN?

In any case, here we are 3 months on and not one resolution has come from Shopify...further to our argument that they are lazy and incompetent...not one person is really accountable but they still make millions off of all o[censored]s.
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    A
    Akhand8612
    from Delhi, Delhi
    Jun 30, 2022
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    Website: shirtsmen8/myshopify.com

    I placed an order for 3 shirts on[protected] on this website by paying 398/-online by googlepay for which i didnt recieved any notification on my given mobile number as said and i also called many time to their given mail but no response coming from their side.
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      T
      Tittle Joseph
      from Kolkata, West Bengal
      Jun 29, 2022
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      In name of tshirts they would advertize. But as oon as you buy anything they are no where visible.
      https://mountvelly.myshopify.com

      Their support gmail is bouncing and shopify.com expect you to know exact url otherwise will not allow you to submit the request.
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        M
        Jun 25, 2022
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        Address: I don't no
        Website: Myshopify com

        I am orderd 3 combo shirts & payment is done in 21 june but product not provide me please return my money
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          S
          Shopify customer care helpline number 765-3893-820 all type information payment refund related.
          Jun 25, 2022
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          Payment pending refund please help me
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            B
            bhbharat
            Jun 22, 2022
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            I ordered an item from a shpify store called https://refurbsystore.myshopify.com/ . The money deducted but no confirmation came. I tried connecting with them over phone and email but no reply. Later I knew that the it was someone else’s number when someone picked up. Then I checked the store address which was also fake. These people are making fool of customers by taking money and not delivering anything.
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              S
              Shefali Lal
              from Chandigarh, Chandigarh
              Jun 21, 2022
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              I have ordered a Robot Rkmacro on 19th but I am unable to track it down my order number is #1008
              Did you recieve the product ? I have ordered the same product, but now worried
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                I
                Isha agarwal0603
                from Katihar, Bihar
                Jun 20, 2022
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                I m trying to buy it but unfortunately the website is fraud
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                  M
                  Mohammed Asir
                  Jun 17, 2022
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                  Address: THIRUNELLI house.kalpakanchery.malappuram.kerala.676551
                  Website: Myshopfy.com

                  Not get ordered ear phone .
                  Phone link for online shopping not functioning now. So I have no order form number. Please check my name is
                  Mohammed asir THIRUNELLI
                  Phone number is [protected]
                  Email [protected]@gmail.com
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                    T
                    Tom Xavier
                    Jun 15, 2022
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                    Address: 1/40 AMPALATHINNIRAPPU PO

                    Hi, I bought 2 cargo pants in myshopify.com through Instagram, on 14 june 2022 .i paid upi trasacation amount 406.72 in Id[protected] to payu payments private limited ( payumoney.[protected]@indus ) . in these days there is no information or any other message from this online shopify.com . i request you to please stop unauthorised online shopify and return all of them persons amount.
                    thank you
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                      M
                      Mohammed211
                      from Chennai, Tamil Nadu
                      Jun 8, 2022
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                      I order a product paid total amount but I didn't recieve any text my order I'd is #1049
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                        A
                        Aaadii
                        from Indore, Madhya Pradesh
                        Jun 1, 2022
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                        I ordered two sets of air podes on May 30 and payment is already deducted from my account and no response is there from company and i request you to kindly pay back our full amount.
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                          J
                          Jignedhmakwana1288
                          May 20, 2022
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                          Yesterday I have made payment at Indian Cloth Store for having offers for Boat Handsfree. I have made payment of Rs.293 through paytm app. enclosed screenshot here. Thats shown from Instagram Story.
                          request you to trace the payment and have the order at my place.

                          I found the supplier is fraud. i also got contact from paytm help center i.e.
                          [protected]. He has not received any single call of me even if i tired many times.

                          Tracking Id - [protected]-[protected]

                          Paytm Wallet Txn Id - [protected]
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                            1
                            11Vinay
                            from Faridabad, Haryana
                            May 14, 2022
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                            I have paid for 1 pair airpods & order got confirmed but till yet I haven't got delivery. No response from company. Plz help me getting product or refund . Is company fake as it is doing like this
                            +1 photos
                            May 14, 2022
                            Updated by 11Vinay
                            I haven't got product after payment & confirmation of order

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                              G3_Gayathri
                              from Imphal, Manipur
                              May 13, 2022
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                              I've placed an order of ₹338 from womenfashions212.myshopify.com for which I have not received any delivery details except an email in the spam which is from a non existing mail id right now. The webpage is also not available now. I want the refund of ₹338 from the store or the product to be delivered. The order ID as send in the email is #1103 and the payment ID is[protected] via PayUmoney. I strongly believe consumer rights have some voice.
                              +5 photos
                              May 13, 2022
                              Updated by G3_Gayathri
                              Myshopify.com
                              I have ordered 3 sets of jeans and shirts in shopformore-21b2..still now no response and not delivered yet.. price worth 498 so please refund my money

                              Kurti and plaza/ No response from womenfashions212.myshopify.com - Comment #4011753 - Image #0
                              Kurti and plaza/ No response from womenfashions212.myshopify.com - Comment #4011753 - Image #1
                              Kurti and plaza/ No response from womenfashions212.myshopify.com - Comment #4011753 - Image #2
                              I've placed an order of ₹398 for Men's Shirts help.[protected]@protton.me-myshopify.com for which I have not received any delivery details except an email in the spam which is from a non existing mail id right now. The webpage is also not available now. I want the refund of ₹398 from the store or the product to be delivered. The order ID as send in the email is #1084 and the payment ID is[protected] via PayUmoney. I strongly believe consumer rights have some voice.
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                                R
                                Rane2120
                                from Navi Mumbai, Maharashtra
                                May 11, 2022
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                                Website: ruhani-gadget.myshopify.com/collections/tws?fbclid=PAAaYv_5pybbwiuHcB5tgmhdhMI7YJYpYhcR1moS15_Zt7Ud4qM9lyFOCUwJE&external_browser_redirect=true

                                I was looking for a earphone I searched on Google I saw a website called RUHANI GADGET i clicked on it there was very good products available cheap in price I ordered a product called Boat airdopes 701 ANC I pay for it via phone pay 249 rupees ammount is directed from my account but i didn't recieve any type of confirmation message or email.
                                +1 photos
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                                  R
                                  Ritubalas
                                  from Delhi, Delhi
                                  Apr 25, 2022
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                                  Website: Evergreenfashion786.myshopify.com

                                  Hi Team,

                                  I want to complain about below seller, amount is deducted but no product is delivered. It was for sling bags.

                                  Your transaction with JAYESH BACHUBHAI RATHOD was successful

                                  Transaction ID: [protected]
                                  Merchant: JAYESH BACHUBHAI RATHOD
                                  Amount Paid: 686.00
                                  Order Date:[protected]:05:50

                                  For any information pertaining to the status of your order, please contact JAYESH BACHUBHAI RATHOD
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                                    H
                                    Hemant Rathour
                                    Apr 11, 2022
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                                    Address: https://hetvishop.myshopify.com/
                                    Website: hetvishop.myshopify.com

                                    I ordered products from Hetvi shop powered by Shopify url: https://hetvishop.myshopify.com/ and got different products of worth 1/10 amount. I tries to send mail for refund but i am not getting any response from them even though they have their return policy of 30 days.
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                                      T
                                      tarun956
                                      Apr 2, 2022
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                                      Website: accessor-ite-store.myshopify.com/products/hard-body-set-of-4-luggage-polycarbonate-blue-2pc-set-trolley-bag-with-2pc-vanity-55-ltr-blue

                                      I ordered a travel baggage worth 280/-through myshopify website but did not receive any order or product details except the payment message. I am unable to view my order and found that this website is fake. Please help me to get back my money.
                                      +1 photos
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                                        E
                                        Elaine4
                                        from CHENNAI, Tamil Nadu
                                        Mar 29, 2022
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                                        Address: Jaipur

                                        I ordered a peach kurti set for 800/- and instead got a blue shawl with very poor quality in delivery
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