Naaptol Online Shopping Complaints &amp; Reviews

Address: East Godavari, Andhra Pradesh

I have placed an indent for supply of Spy camera pen from NAPTAL through hone no.[protected] and I have received it in order no.650281on[protected]. It is found it is not in working condition I have returned the product on[protected], mentioned the reason that the " product is not in working condition and not up to the mark as per the advertisement in news paper."The company esquired about my personal account detailes and address...

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Address: Chhattisgarh

i have booked my order with naaptol.com spy pen 16 gb mp3 combo on 3rd december 2010. product not yet delivered. while enquiring with naaptol customer services, they keep saying that we will despatch your order in few days. but unable to define few days. since three weeks from my date of order, status is shown cargo is ready but unable to understand why it has not been dispatch yet. so my first experience with naptol.com is very bad....

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Address: Jaipur, Rajasthan

Dear All,

i had order same product at 22.11.2010 by online card payment order no. 1013646 via challan no. 6050520 Vendor M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095.

after 10 days i got product but pen was not open,

the button is not working,

its not working, same i called customer care, the same process taken by me,

after approx 15...

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Address: Mumbai City, Maharashtra

I am shrikant patil.Actually i am order Car dent remover,scrach pen,vaccume cleaner from naptol.But after booking i got the sms from compony u had order Car multimedia player,scrach remover pen,or pen drive..After got such SMS i m call back to customer support.Then they said me ok we will chang the order..But when i recive the parsal it contain wrong order...
Then i will call cust sopport and they said me u dont open and when correct...

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Address: Haryana

Thinking to purchase any item from NAAPTOL by their attractive advertisements in Newspapers . NEVER THINK AGAIN . they are highly shameless people . The FRAUDERS. They will never reply you or will never solve your problem. It seems that they want to collect the money only and further shut down their shop . BE CAREFUL from them & make your friends careful from THEM.....

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Address: Hyderabad, Andhra Pradesh

I have purchased a Naaptol product with order number 1119927, and have received a faulty and used piece.
The product was 16gb spy pen drive camera which was used earlier as there were some old videos in it.
Also the product was not in good condition and had scratches on it.
When i contacted naaptol, they adviced me to send back the device and would replace the product however on the consumer complaints I am looking at...

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Address: Bangalore, Karnataka

Subject: Returning the Defective piece of Spy pen-16GB.
Ref : My Order No: 1124010 dtd 17/12/10. Rs 1749/- Paid.

Dear Sir,

I have received the item as per my order referred above on 20/12/10.

Upon checking the item I found that the camera is recording upside down and the voice is not clear . So It needs to be replaced immediately.

Pl also note that there...

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Address: Ahmedabad, Gujarat

I have purchased a black cherry mobile model no. BL9000 from “Naaptol.com”, vide Order no 643122 dt.8/8/10 and received the said product, But on receipt of the same, I found some default in software of the mobile so I sent back the mobile for replacement on dt.30/8/10 but till date I have not received back the mobile yet. In spite of my repetitive follow up proper action has not been taken by them. Their contact No. is [protected].br...

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Address: Jabalpur, Madhya Pradesh

COMPLAINT REGARDING THE PRODUCT

1. We had purchased the SPY PEN 16 GB worth Rs 1749.00 on 15/10/2010 from your company.
2. Order No.879954
3. We had received the product on 2/11/2010
4. The piece was defective and i.e. why we asked you for the replacement of product on 2/11/2010.As guided by you we returned the product on the same date.
5. You gave us a conformation of receiving the defective...

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Address: Gujarat

hello,

I have ordered a cell phone from naaptol.com my order number is 805885.And i received the cell phone was not working so i sent it back to naaptol.com and after calling so many times in naaptol.com i finally received the cell phone after a month that in october and that too again the screen of the mobile was damaged.And i requested for refund on the date 1.11.2010 and the this december and i still dont have any response...

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Address: Bangalore, Karnataka

Hi,

I bought a mini silai machine by paying 1699 in naaptol.com by using my credit card. At the time of booking they said tht i will get a thread set and a gift worth 1000/- along with that. But i have not got any thing except that silai machine which is not working properly. When i called customer care number they said i will get it but they are not sure of the date. This is just ridiculous. Dont ever buy any products from...

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9 Comments

Address: Delhi

Dear Sir,
I purchase mobile phone (BOSS ePhone 3300) from Napptol. Order no.-250533
After some time it will not work properly (hanging problem).
I talk to customer care executive about this problem, they tell that send this mobile to on address:- Krishna traders
2A,Mangesh INDL. Estate
Sheller Nagar NR NAHUR VI BHANDUP...

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Address: Visakhapatnam, Andhra Pradesh

Purchased Mobile Cell from NAAPTOL VIDE ORDER NO.596447 STILL WARRANTY EXISTS, CELL BECAME OUT OF ORDER COMPANY TELLS NO SATISFYING REPLIES THEY TELL ALL OVER INDIA SERVCE CENTRES BUT THEY DO NOT GUIDE PROPERLY

FROM PSSN MURTHY VISAKHAPATNAM 530016cell no [protected]...

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Address: Hyderabad, Andhra Pradesh

Hi, I have booked a Moile phone "Blackcherry BL8000 with stylish watch Mobile" online at "Naaptol.com" vide order # "852650 dtd 7/10/2010". But I have recieved a Damaged product and the same has been returned Immediatly on 19.10.2010. Till now I have not received the replacement nor any update/response from Naaptol. Please help me to get the replacemnet or refund ASAP would be greatly appreciated.
br...

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Address: South Delhi, Delhi

My name is Sachin Nagi from New Delhi Order No. 942557 , I have booked oner order (Vox DV 111 5MP Digital Video Camcorder and Vox 307 Qwerty Mobile Combo) on 1.11.2010 to Naaptol through phone and paid immediately through credit card for rs. 4298/- (Rs.3999/- for product and Rs.299/- for shipping charges).
I have received one packet from Naaptol on 18.11.2010 which includes Vox DV 111 5MP Digital Video Camcorder only, I have complainted...

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Address: Mumbai City, Maharashtra

Dear sir
I did not get any reply from any quarter till date. You must attend this on priority basis as the customer satisfaction shoud be the main moto . However i have send back the parcel to SRP Enterprises
12-A Gazdar House
629-A/Ist floor
JSS road,Kalba devi
Mumbai
By speedpost No EU[protected]IN Date...

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Address: Vidisha, Madhya Pradesh

Dear Sir / Madam ,
I have ordered one Spice mobile model no. QT 44 for gifting it to my family member to Naaptol looking to trust and the specification given by them in their site. But the handset sent to me does not have the functions Blue tooth as per the specification. I have ordered the mobile looking to availability of BLUETOOTH only. I have informed to them about this as soon as i checked after receiving the set from courier....

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Address: Mumbai City, Maharashtra

Dear Concern,

Futher to the huge paper adds in Andhra Pradesh daliy circulers, i have ordered on TCL 12mp Digital camera through the mentioned portal i'e Naaptol.com by using my credit card @ Rs.4100. After 10 days i have received a product from them which is not at all good product what they are promoting in their portal. Product received on 23-Sep-2010 and i have opened the product and check the roduct quality. they...

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Address: Bangalore, Karnataka

I HAVE ORDERED ULTRASLIM BODY SHAPING GARMENT (XL SIZE) IN ONLINE BOOKING OF NAAPTOL, AS MY ORDER NO.911749 DTD 30.10.10 & I RECEIVED THE PRODUCT BY COURIER ON 04.11.10 .BY PAYING Rs.1150/-,AFTER OPENING THE PARCEL I NOTICED THAT I HAVE RECEIVED XXXL SIZE , I HAVE CONTACT THE CUSTOMER CARE EXECUTIVE OF NAAPTOL AND SHE TOLD TO RECOURIER TO THEM & ALSO SHE WILL SEND THE ADDRESS BY SMS BUT SHE DIDN'T SEND ANY MESSAGE, AFER CONTINEOUS...

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