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Naaptol Online Shopping Complaints & Reviews

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3.1
Updated: Mar 18, 2025
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S
shahroonshah
from Delhi, Delhi
Sep 4, 2010
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commits breach of trust to people

Address: Mumbai City, Maharashtra

respectable citizen of india i duty bound to aware all o[censored]. that naaptol.com or naaptol noline shoping co. is fraud co. and cheats innocent people becouse i booked a product wespro camcorder vide order no. 679455 dated 21/08/2010. at the time of booking costumer service provider told me that product will send with in 7 days. payment aleardy received by naap tol by my credit card since from i have not receive my order. when i talk to costumer...
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Anil Dua
from Gurgaon, Haryana
Sep 4, 2010
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battery not working more than two hours

Address: Gurgaon, Haryana

i purchased one mobile phone from naaptol through credit card payment vide order no 369860.First they never told me that they will not send the product only after sending a fax of my photo identity.For that they hold my order even after getting the payment.Secondly they encouraged me to make the payment through credit card for the gift of a pair of watch worth rupees 1000/-but they never gave the watches.After using the product, battery is...
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A
abhishek.spjcm
from Mumbai, Maharashtra
Sep 3, 2010
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Deferred Delivery

Address: Mumbai Suburban, Maharashtra

This is in reference to the order ID - 649655, payment done online through credit card in the name of "Abhishek Sharma" on 10th Aug,2010 and delivery to be made to "Somya Sharma". This is despite of the fact that the website promises to deliver within 10 days of order.

Inspite of repeatedly calling customer care center I have not yet recieved the product requested till date?...
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Usha Nataraju
from Mumbai, Maharashtra
Aug 30, 2010
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Mobile given for repair on 12th July, but till date it was not replaced.

Address: Mumbai City, Maharashtra

THIS IS THE LATEST MAIL TO NAAPTOL ;
30th August, 2010

Please refer our various mails and telephone calls since 12th June, 2010 to till date.

Also note that we have received the following SMS on 30.07.2010 at 12.55p.m.
“ Dear Customer, Your order no.291750 is ready for reshipping, for any assistant kindly contact [protected].

Surprisingly till date after one month, we have not...
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J
Jagdish Kotian
from Mumbai, Maharashtra
Aug 30, 2010
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Camera

Address: Mumbai Suburban, Maharashtra

I purchased a camera through Naaptol TCL DV 710 for Rs. Four thousand. Order No 204818 dt 7.3.2010. Camera is under Warranty, which I fear the period shall finish by the time further actions are taken.. (Procedure of transaction being - to take delivery by courrier without inspection & pay immediately by cash) We went for a trip to the north alongwith the camera. However the camera is having dark display. The visibility for display inside...
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N
nash19
from Mumbai, Maharashtra
Aug 27, 2010
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product not received

Address: Mumbai City, Maharashtra

I my self pushparaj shetty,i ordered for e71 pro mobile phone from d company mentioned above on phone they sent me diffrent co. cheap mobile which i returned it through blue dart courier within 5 days after delivery,i ordered on 23th march2010,delivered on 4th april2010,u can view my full report on naaptol.com my i.d no is242813,their contact no is [protected].Every time icall them they tell me it will take 10 to 15 days, now 5 months passed...
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K
kapadiyaankit
from Nawanshahr, Punjab
Aug 25, 2010
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ORDER CANCELLED & ORDER AMOUNT NOT REFUNDED EVEN AFTER 70 DAYS FROM 'naaptol.com'

Address: Surat, Gujarat

i'm ANKIT KAPADIYA from surat-gujarat.i have ordered CAR MULTIMEDIA PLAYER from naaptol.com. i got that product at my deliverd addres at 0962010 & i pay the cash 1500 Rs. [product charge] + 200 Rs. [shipping charge] = Total paid Amount 1700 Rs. through 'cash on delivery option'.but i send back this product next day via BLUE DART courier because they sent me a defective pieace. this is the document of the i dispatched the...
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S
Selvamani
from Bengaluru, Karnataka
Aug 24, 2010
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Delay of replacement

Address: Tamil Nadu

Name : PK Selvamani
Mobile : [protected]
Place : Chennai
My faulty mobile (e -phone ,ultraslim, price:4999+200 order no:91082 date:07.11.09) yet to be replaced even after 6 month is over.Made n number of calls but no response till date.Kindly help me in this issue ....
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P
pkagrawal
from Rampur, Himachal Pradesh
Aug 20, 2010
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Not sent replacement of defective product after lapse more than 4 month.

Address: Kota, Rajasthan

Dear Sir,
I have purchased 16 GB Spy Pen by Naaptol.com, the supply was made by their vender M/s Aditya Infotech Hyderabad vendor sent defective product which was sent back to M/s Aditya Infotech Hyderabad on the adviced of M/s Naaptol.com. M/s Aditya Infotech received back above product on dated 12.4.2010, but M/s Aditya Infotech have not sent back/ replaced above product till date i.e. 20.8.2010 despite of several reminders...
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R
rajinder gupya
from Thanesar, Haryana
Aug 20, 2010
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non receipt of product

Address: Udhampur, Jammu and Kashmir

I have booked my order for digital pen camera almost one and half month ago but inspite of several telephonic requist made to naptol time and again for early dipatch of product but same have not received till now every time they assured that your order will reach in 2-3 days.I am almost fed up with naptol and want some serious action against them....
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D
dpvij24
from Chennai, Tamil Nadu
Aug 16, 2010
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NOT REFUNDING THE AMOUNT

Address: Surat, Gujarat

MYSELF MR. CHANDRAKANT VIJAYKAR,CONTACT NO.[protected] WORKING IN BSNL,SURAT BOOKED THE ORDER OF SMART PHONE D9000 ON NAAPTOL.COMON22/05/2010WITH ORDER NO.414521 OF PRICE RS. 2999,TOTAL AMT. COMES OUT TO 3199 RS. INCLUDING SHIPPING CHARGES. PAYMENT WAS MADE BY CREDIT CARD ON 22/05/2010.PRODUCT WAS DELIVERED TO ME ON MY OFFICE ADDR. ON 26/05/2010 WHCICH WAS FAULTY SO CONSULTED THE MUMABI NAAPTOL OFFICE,CONTACT NO. [protected],AND TALKED TO...
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A
asclinic
from Delhi, Delhi
Aug 10, 2010
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non delivery of item no.321961

Address: Bangalore, Karnataka

MY ORDER DETAILS ARE :-Order Id : 321961
Product Id : 734618 , Product name : Foldable 2 wheeler Cycle + Swimming Goggle & Cap + Wrist Watch Combo Offer price : 1499 Shipping cost : 250 Quantity : 1 Order amount : 1749

I HAVE NOT RECEIVED MY ORDER EVEN AFTER four MONTHs AND NO COMMUNICATION AT ALL EVEN I HAVE COMPALINED manytimes on phone or mail.
PLEASE CONTAT ME
REGARDS: DR. ASHOK SHARMA C/O DR....
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M
manjupari
from Tirupati, Andhra Pradesh
Aug 9, 2010
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not working-no replay

Address: Bangalore, Karnataka

dear sir,
thank you to send spy pen 16gb, order number 160238.
the product was very good and it is working nicely.
here i would like to inform that i can take video recording for 5 to 8 minutes only then immeditatly battery comes to dead.
could yo suggest me about this technical problems. even charged for 48 to 50 hours , battery life was 5 to 8 minutes, could you solve this problems.
if any servicing...
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P
pkagrawal
from Rampur, Himachal Pradesh
Aug 3, 2010
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Defective product

Address: Hyderabad, Andhra Pradesh

I have purchased Spy Pen 16 GB from naaptol company order was placed on phone and payment was made after getting above product by coreir to coreir company. But product was defective and on advised of naaptol.com given on phone I have sent above product to Aditya Infotech, Bank Stret, Koti Hyderabad. Which was delivered to Aditya Infotech on dtd. 12.4.2010 as inform by Indian Postal service office of Superintent Kota Rajasthan. The same information...
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shyamtenali
from Hyderabad, Telangana
Jul 27, 2010
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defective product received

Address: Guntur, Andhra Pradesh

Purchased the spy pen 16gb having order no 133157 by payment of rs/-1890 from naaptol online trading on 30-12-09. there is no operational manual and software CD. the spy pen is not working properly, recording only up to 200mb i purchased 16 gb. i called to customer care they told to return the product for change of product it was couriered by dtdc on[protected] consignment no:H69391825 to deal here online trading, Mumbai. till now ie[protected]...
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I
informerhelper
from Mumbai, Maharashtra
Jul 25, 2010
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Defective charger , battery

Address: Mumbai City, Maharashtra

I personally now do feel that naaptol is a fraud company, cheating people selling defective products.
Such firm should be banned and strict action should be taken against it.I ordered 5800 express music phone. I received it on 27 june 2010. On opening packet I found battery was completely defective and the Charger as well.When i use to keep the cell for charging it use to tell me "warning bad contact charger"
and...
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T
TRUE123
from Delhi, Delhi
Jul 23, 2010
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FRAUD OFFERS

I had purchased a substandard car stereo player of china type from NAAPOL in which i lost my money. Again on 23 Jul 10 at 16 45 hrs, i have been informed on my mobile that i have won a lucky price and i will be given a ipad worth Rs 14,000 on payment of rs 1150 only. the order no given was 598164.i tracked the product on the site as per this no and found that the product is costing only Rs 999 only.While asking the same to naaptol staff...
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D
DKGupta
from New Delhi, Delhi
Jul 19, 2010
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non replacement of faulty product

Address: Mumbai City, Maharashtra

I had ordered a spypen(16GB) vide order no. 276728 from the said firm on 4th April which I received on 9th April through Blue Dart Courier on the payment of Rs. 1599+150 (product+shipping charges). When I tested the product, it was doing nothing. I immediatelt called thier customer care where they asked me to send the product back for repair or replacement to their vendor at Haydrebad. . I followed their instruction and send it back on 12th...
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N.T.Krishna Chakravarthy
from Mumbai, Maharashtra
Jul 17, 2010
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Defective product

Address: Warangal, Andhra Pradesh

I purchaced spy cam.Order number 298914 but it is a defective and not working.I rang to customer care of
Naaptol.com,they told me to send Aditya infotech,Hyderabad through DTDC courier on the very next day.
As at now, I did not get the product from them.It's a cheating company.Every one must care and should not buy any product from this Naaptol.com.
Chakravarthy
[protected]...
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woyswer007
from Chennai, Tamil Nadu
Jul 9, 2010
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16GB Spy Cam which never worked

Address: Chennai, Tamil Nadu

My Order No : 408912 and my product details are Product Id : 693235, Product Name : Spy Pen 16GB
Product Category : Security Camera;

I am working work print media, and I bought this Spycam thinking that this will be useful for my profession. They sold it saying that if you charge it for 8 to 10 hours we can record for 10 hours. But the worst thing is I cant even record for 30 seconds also. I have really wasted my money...
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