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Naturals Complaints & Reviews

www.naturals.in

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Updated: Jan 18, 2024

Complaints 316

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16

Unresolved

300

Bad 😕 It seems that Naturals has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hair colour and hair cut services

Unprofessional handling of customer causing public embarrassment and deficiency in services

Billing and discounts

Spoilt hairstyle

incorrect bill and amount charged

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Address: Banjara hills road no 3

My card was charged excessively huge amount, i went to Naturals Salon banjara hills Road no 3, staff was firstly too unprofessional and gave a bad treatment to my hair, the lady was frustrated and blabbering about other customers and told me that my hair had lots of tangles and its literally wasting her time, she combed too roughly on my hair, I literally had to ask her to slow down for 3 - 4 times, and after that I forgot to take the bill...

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Hi

Today (4h aug), I took service (worst service) from rani, naturals chetpet branch. She applied initial hair straightening cream and left it more than the prescribed TAT. Due to which, post wash, my hair started to break and got severely damaged. Almost, I lost 60% of my hair and my hair looks bad on me... It is totally unacceptable. We keep trust in you and visiting the salon and taking the service and if this is the kind...

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Address: 573, 8th cross, M S Ramaiah North City, Nagawara, Thanisandra road

Rude and unruly staff.
I had taken an appointment for a haircut at Naturals hair salon, Elements Mall, Nagawara.
On arriving at the salon at the appointed time, the person with whom I has spoken to for an appointment (who said she was the manager), told me to wait for another 40 minutes since the other barber who was available refused to cut my hair.
The “manager” told me that she had made a complaint on my behalf...

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Address: Naturals rs puram branch Coimbatore

The area inside the enclosure for ladies was very is dirty and unhygienic with no cleanliness at all.. the same therapist who is doing hair is also doing pedicure as well and all the equipments for pedicure are reused... The customer is in wife in this case was denied to see the color brand being used and finally she ended up getting a complete diffrent color to her hair

This is horrible and when brought to the notice of lady...

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Address: Lawspet naturals pondicherry

I have visited naturals near Cluny school Lawspet 4 times in the past 2 months. Whenever I request service like eye brow driming or hair smoothing they say staffs busy staf[censored]navailable it's weekend so busy please come on week day ect. So I use to visit in weekday evenings but they say the same thing like staffs are busy but one one or two staff doing some hair spray or something...always deniyng to service...salon is in prime location so...

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Hi,

On 23.06.2022( at 10 pm approx), i had a hair cut at naturals, navalur outlet ( bill.no.1339/42116) . Bill was rs.177 and i was generous to provide a tip and total amount was rs.227/- . Due to change of my ATM pin by my family member i had swiped my debit card and incorrectly entered it without properly recollecting it. Offered cash but the incharge person at the counter informed that there was no change. He could have...

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Address: Amalapuram

We bothered about hair styler who did hair cut for us.. Because he is not understand the local language . Due to this reason what ever instructions we are given for haircut he not able to understand. So we are not satisfied for our money....

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Address: Vijaynagar Mysore

Website: naturals

I had my hair smoothening on 22nd May, I had asked to show her product but she did not shown up the product she wantedly hide that. Later I thought it is branded salon so need not to be worries and got my hair smoothening, later I had been for hair wash on 24th, Looks my hair is good, But after when I washed at home using Loreal Xtenso straitened shampoo, I lost my smoothening completely, I had been charged for 8.5k, for temporary smoothening.br...

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I got heel peel treatment done to get my cracked heel repaired. They charged me 2000/- rupees for the treatment. The day I got it done I felt everything fine and gave a good rating. But after three days I noticed cracks as usual. When I spoke to the staff of naturals they told me I need to apply crack heel cream, and maintain my feet.Though I have been doing all these my condition worsened. Really very much dissatisfied by their service....

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I had a haircut on 21st April 2022 in Naturals salon, East Mada Street, Tiruvanmiyur.. I had quite a decent long hair.. I requested the person to cut layers as I had always had layers in the past but dint have a hair cut in the recent past.. He had literally spoiled my haircut inspite of cutting half of it.. I have luckily taken pic of it tht day post tht.. I dint feel it immediately bcoz he had set my hair differently post tht.. I had paid...

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I had been to Naturals Saloon situated at Nallagandla, Hyderabad on 2nd May 2022 for hair cut. My hair length 2 inches v low the shoulder. I requested for feather cut upto shoulder level. The hair stylist has cut my hair very shortly abruptly without giving any shape to the style giving awkward look.He negligently performed his job without attention and ethics.For all the services I have paid Rs
4921/- which is a huge.amount.Both...

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Address: Naturals,SV complex,Kurnool.

Not letting customer have services as asked. Making customers feel very uncomfortable without taking the appointment and not letting the service when desired by the customer. the receptionist is very rude and arguing with the customer and giving bad behaviour....

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Address: Eedaiah nagar road no:4, Hemanagar, Sai Datta Residency, boduppal

These are the effects of heel peel treatment. Am not able to walk even, the chemical burned the skin and it got infected with in 10 min of chemical contact to the skin. Its not prescribed/suggested for diabetic patientsor those who have deep cuts and some other conditions apply. But they didn't check for any prerequisites before doing the treatment. On top of that they argued that the burns are already there before the treatment and the chemical...

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Address: Hoodi

I went to Hoodi Naturals yesterday and asked them for feather cut for my long hair. Receptionist said please wait for 30mins. After 34mins they took me inside and I asked them to do a proper feather cut.lady said I have 10yrs of experience. After looking at my hair she had recommended for hair spa which I accepted. When she started the haircut then I had reiterated. She said madam please have patience I am going to do feathercut. Later when...

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Address: NO. 142, Gst Road, Opp. Vettri Theater, Radha Nagar Lakshmi Nagar Opp to Vettri Theater, Shanthi Nagar, Chromepet,

For two facial they charged 4000 & one hair cut is 1200.but they charged 7600 rps.i don't know the reason.they didn't give any bills and didn't provide any answers about this.please look into this....

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Respected Sir/Mam,

My wife did keratin at their Naturals salon & spa branch in Sivakasi on 07th February 2022. They paid a fee of Rs 8000. But within ten days the keratin bun was inactivated. They refuse to settle the matter until the next day if asked the reason at their branch. So, please give us a good answer. Thank you

below the my contact details:

Name: Abinaya
Mob:[protected]...

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Address: Sindhi Colony

Horrible service, would tell one colour service and give another colour service. And ready to argue and give justifications.

Ph # [protected]

That is the reason the entire business was in loss and taken over by somebody else because of such services....

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Address: Kattukuppam

Today I visited naturals for my hair cut morning they didn't cut my hair properly so I rushed to naturals today evening the person who works there used abusive language I am very disappointed 😞 with the service of naturals....

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Address: Naturals Bel road

I visited Bel road naturals on 24th dec for hair color this was my first time hair color I was so excited they spoiled my look
The store manager was least interested to check post 2 weeks I saw the hair color was not suiting my face when I raised complaint they asked me to come to salon
When I reached they check my hair color suggest me hair color all of that was decided i thought they are doing complimentary as they ruined...

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I visited the naturals salon in Ashok Nagar 4th avenue. The service was very mediocre and they are pushing clients to get the highest charged services even though we deny it.
I availed a neck massage service- they said it was for 20mins only and the service was also not satisfactory and later when I saw the catalog it said time period was for 30 mins. When I questioned them they simply said we will do extra next time but I charged...

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